Load Balancer Enterprise ADC
Loadbalancer.org | 8.12.1Linux/Unix, Other LBOS-7 - 64-bit HAQM Machine Image (AMI)
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Fantastic support again from Loadbalancer
What do you like best about the product?
Amazed at the speed your engineers replied to my support ticket. It was literally 5 minutes to receive an answer to my query. Very happy with your service. Their engineers take time to follow up the call to make sure you are happy with the resolution before they close it. Thankyou”
What do you dislike about the product?
Nothing , I've only had to contact support a couple off times as their loadbalancers are really robust but their response times are exceptional. Really hard to find a service like this in this day and age.
What problems is the product solving and how is that benefiting you?
We have multiple loadbalancers , loadbalcing our filtering products for hundreds off schools in the north east
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Best product and support.
What do you like best about the product?
The Loadbalancer.org ADC product is bulletproof and very reliable. It is fairly easy to setup even with custom configurations, we currently are running 2 units in a HA pair virtulized. The support on this product is second to none. Before purchasing a license, I was able to test this product, as both stand alone and in a HA setup, 3 times. All 3 times support was there if needed. We had tested 2 other products before purchasing a license for Loadbalancer.org. We are appreciative of the support provided by Loadbalancer.org and happy we went with their solution. I highly recommend Loadbalancer.org for any load balancing needs they support.
What do you dislike about the product?
No downsides, no dislikes with this product.
What problems is the product solving and how is that benefiting you?
load balancing web servers.
This product has very friendly configuration GUI and very friendly and touchable support team
What do you like best about the product?
It is very usable possibility to leave configuration into middle of the process , because of any case and continue later as you have time to back to it again. It is very friendly to fix a configuration step separately from whole other configuration steps - no need start from scratch - it is very helpful.
What do you dislike about the product?
It is very nice to have one from the product support team answer you every minute by chat like a good friend and help you clarify your doubts about issue or status.
What problems is the product solving and how is that benefiting you?
Testing of my product into "real system" and creation of clear documentation for the product.
It just works
What do you like best about the product?
Load balancer enterprise ADC is so easy to use, you basically set it and forget it. We have never had any issues with our setup. It just works and when mananing so many other systems it is so nice to not have to worry about these.
What do you dislike about the product?
I have nothing to say about dislikes, I don't have any!
What problems is the product solving and how is that benefiting you?
Load Balancer Enterprise ADC is not necessarily solving problems, just making life easier. We moved our Citrix netscaler storefront VIP to the load balancers and it was done in under an hour. Completely transparent to the users.
Great support. We would be stuck without them
What do you like best about the product?
Support staff is super knowledgable, very responsive and always willing to help. We would be in serious trouble without their expertise. We have a complex infrastructure and I'm confident no other loadbalancer support would have been able to help us navigate our issues.
What do you dislike about the product?
We haven't expereienced any real negatives or issues of concern.
What problems is the product solving and how is that benefiting you?
We have a multiple server environment with thousands of installed certificates in a high traffic environment. We need to update and install certificates via API, set up complex routing situations, and have a complex set of rules. The product itself is very nice and easy to use.
Great Support Team
What do you like best about the product?
Linux as its base OS and the customizability. And there is a great support team behind the product!
What do you dislike about the product?
Certain advanced customizations not available with simple button clicks in the web GUI, and manual scripting is required.
What problems is the product solving and how is that benefiting you?
Ensuring high uptime and easy-of-maintenance for all email-related services with a pool of servers.
Solid product and amazing support experience
What do you like best about the product?
The product is has been solid for us. However, the most amazing thing is their support organization. I have been in the industry for more than 20 years, and they have been hands down the best support group that I have worked with over the years. We have also had the product in house for two years, so we are not new to the solution and experience.
What do you dislike about the product?
There has been truly nothing to dislike. They have been rock solid as a product, and support organization.
What problems is the product solving and how is that benefiting you?
We currently use Load Balancer Enterprise ADC in two sites in front of our onsite object storage solution.
Customer Support is top-notch.
What do you like best about the product?
I had a technical question that needed another technician to help. They could explain what I needed to do and provide links to documentation. Both technicians were beneficial and quick to respond. A++
What do you dislike about the product?
Pricing for multi-year support could be better. Support should rarely need to be contacted once the appliance setup up and running.
What problems is the product solving and how is that benefiting you?
We have servers that are not directly accessible to the outside world. The load balancers offered by Loadbalancer.org include reverse proxy to provide a solution for our setup. The addition of DDOS protection, not being an additional purchase, is a significant benefit.
Recommendations to others considering the product:
Loadbalancer.org's load balancers are fully featured and include many extras that other companies charge for. Support is great.
Easy Purchase Decision
What do you like best about the product?
I've evaluated 3 different load balancers and just made the easiest decision I've made in a long time and purchased 2 ADC's from loadbalancer.org. I've struggled with 2 other vendors, but loadbalancer.org is easy to set up, works as advertised and the 1G's I purchased came at a good pricing point too. Their sales staff were very friendly, provided fast responses and proactive in ensuring that my implementation went well from the bat.
What do you dislike about the product?
Nothing so far. Everything has been working well both from a product and staff perspective.
What problems is the product solving and how is that benefiting you?
Load balancing Exchange 2019, DNS and a handful of web services
ADC is a very well designed, featured and supported enterprise grade solution.
What do you like best about the product?
ADC is a very cost-effective, well-designed, feature rich and supported enterprise-grade solution. We were able to quickly deploy, configure and commission public-facing LB and WAF services for a multiple projects with minimal experience. Their guides and KBs are extensive, and so is their call in support.
What do you dislike about the product?
No downsides experienced thusfar. We are very happy with it.
What problems is the product solving and how is that benefiting you?
Securely delivering public-facing web servers and remote access services while maintaining performance and uptime.
Recommendations to others considering the product:
Top notch sales to support experience.
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