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Tough Journey to go live
What do you like best about the product?
Customizable. We were able to build out another billing screen to help connect equipment contracts to field services.
What do you dislike about the product?
VAR for implementing did not have enough resources and we went live without being at 100% and now we are 6 months out and still struggling getting the system at 100%.
What problems is the product solving and how is that benefiting you?
Ease of getting data and streamlining processes
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One source of business data
What do you like best about the product?
One source of business data. User interface to use the application is somewhat simple and can log a lot of data that is able to be reported on later.
What do you dislike about the product?
Needs a lot of setup for features to work properly. Sometimes for one feature there are 3-4 fields that need to be setup first before it will work properly and it isn't always intuitive where to go.
What problems is the product solving and how is that benefiting you?
One source of truth across departments. Consistency of data being recorded and reported.
All considering a smooth implementation
What do you like best about the product?
Full ERP. Has modules for varied functions we have.
What do you dislike about the product?
Mobile app for field users could be faster, seems to need server refresh. Considering 3rd party as a result
What problems is the product solving and how is that benefiting you?
Business branches did not have one system, we can now see financials for all parts of the business
ACU Review
What do you like best about the product?
Ease of data extraction to other ststems
What do you dislike about the product?
Some features take a while to become available
What problems is the product solving and how is that benefiting you?
Being able to provide excellent customer service to our customers
Loving Acumatica
What do you like best about the product?
I think it's very user friendly and easy to navigate
What do you dislike about the product?
I don't like that Reporting is very slow
What problems is the product solving and how is that benefiting you?
It hass solved our users problems with navigating the platform, we used NetSuite before. This is more user friendly and more cost effective
Controller
What do you like best about the product?
Ease of use and user friendly also visibility
What do you dislike about the product?
Having to have development do my GI's and reports
What problems is the product solving and how is that benefiting you?
cloud based
One year in and loving Acumatica
What do you like best about the product?
The ability to customize the product easily as well as the ability to consume data in numerous ways.
What do you dislike about the product?
Like any ERP the process of testing and upgrading versions. Maybe AI can study our use and automatcally revision test in the future.
What problems is the product solving and how is that benefiting you?
The ability to quickly customize and create GIs/Dashboards
Technical Accounting Lead
What do you like best about the product?
The software works from a base that can be built upon using different modules that allow a company to use unique resources from different industries.
What do you dislike about the product?
This is not really a bad thing, but it is so comprehensive and flexible that it is a bit overwhelming for a new user. I feel like I have barely scratched the surface of what the software is able to do.
What problems is the product solving and how is that benefiting you?
We are using Acumatica to move to a perpetual inventory system. This allows for us to be in a position that we are verifying inventory instead of counting each month, which results in more accurate financial information and more efficient inventory management.
Great ERP
What do you like best about the product?
Customization, robustness and connectivity
What do you dislike about the product?
Poor VARs, lack of experts, still learning Shopify and HAQM connections
What problems is the product solving and how is that benefiting you?
Reducing our tech stack
Straight forward integration
What do you like best about the product?
ease of changing software. The integrtion process, using a var, was fairly straight forward
What do you dislike about the product?
needs a UI update. UI seems to ber a bit dated
What problems is the product solving and how is that benefiting you?
starting us down the ERP journey and replaced poor accounting software
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