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Great way to automate client reporting
What do you like best about the product?
Instead of hours pulling data, manipulating Excel spreadsheets and creating PowerPoints, I have an automated dashboard that the client can access and interact with whenever they want. It's a big time saver and it's easy to duplicate dashboards and individual charts and make adjustments rather than starting from scratch. Easy to create and manipulate dashboards once you get the hang of it.
What do you dislike about the product?
I'm hoping for the future, they incorporate easier ways to format, move columns and make other aesthetic changes without writing script. I would also like an undo last action option. It would also be nice to have some pre-written script for frequently requested items instead of relying on users who may or may not have posted it online.
What problems is the product solving and how is that benefiting you?
The biggest problem solved is manipulating large amounts of data to large for Excel to handle without having to learn database scripting. The best benefit realized is saving hours of time per week and satisfying client needs.
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Codeless features
What do you like best about the product?
Of course ...it makes our job easier & new features are welcoming. Happy to be part of Sisense projects.
What do you dislike about the product?
Nothing ..Just need to speed up the solution time for tickets
What problems is the product solving and how is that benefiting you?
Initially we have faced a lot of issue on cloud version. Now everything got sorted.
My experience has been great. Lots of free webinars and the paid courses have been very informative!
What do you like best about the product?
Free and frequent webinars. I have not had an issue on any sort of limitation that I have come up with. We use the product to help our clients gain insight into their data and have had no issues implementing any ask by our clients.
What do you dislike about the product?
Sometimes the support staff tend to misinterpret the original query and it takes a couple of iterations for them to just not forward you links to documentation that does not meet what you are asking for.
What problems is the product solving and how is that benefiting you?
Aggregation of Customer Experience Data and delivering insights back to our clients.
Senior Data Analyst
What do you like best about the product?
It was pretty useful that I could able to design and implement the report pretty quick and easy.
Also it was pretty easy to learn.
Also it was pretty easy to learn.
What do you dislike about the product?
There some features that I couldn't implement from Client's requirement like sorting the graph or sorting the legend.
What problems is the product solving and how is that benefiting you?
It doesn't take a long to make changes when clients asked to do so.
Nice user interface, but not always intuitive
What do you like best about the product?
SSO and link with Active Directory makes it easy to add and remove users and for them to login.
Row data security when required is good.
Cloud based platform is great.
Typically, slick visualisations are able to be created.
The level of interactivity that can be created for users is good, dynamic and allows flexibility to suit varying business questions on the same dashboard.
Blox opens up more configuration possibilities once proficiency is established in using it.
The amount of customisation options allows many possibilities.
Row data security when required is good.
Cloud based platform is great.
Typically, slick visualisations are able to be created.
The level of interactivity that can be created for users is good, dynamic and allows flexibility to suit varying business questions on the same dashboard.
Blox opens up more configuration possibilities once proficiency is established in using it.
The amount of customisation options allows many possibilities.
What do you dislike about the product?
Lack of in-built version control.
Needing to use REST API for some admin tasks (e.g. re-assigning folder ownership).
Bugs are discovered too frequently and resolution times can be long.
The amount of customisation options introduces more complexity, which means more can go wrong (i.e. platform updates). This can create additional rework and/or time spent chasing support for resolving business critical insight issues. It would be good if some plugins actually came inbuilt (e.g. dimension changer).
Needing to use REST API for some admin tasks (e.g. re-assigning folder ownership).
Bugs are discovered too frequently and resolution times can be long.
The amount of customisation options introduces more complexity, which means more can go wrong (i.e. platform updates). This can create additional rework and/or time spent chasing support for resolving business critical insight issues. It would be good if some plugins actually came inbuilt (e.g. dimension changer).
What problems is the product solving and how is that benefiting you?
Firstly, it helps highlight poor data quality across the organisation and this can often lead to improved data capture within business processes. When the business' data is visible to everyone or senior leadership, it can accelerate the pace of change in getting things right.
More specifically, I have worked with commercial and finance teams. In finance, the benefit has been that users are able to plan their client accounts better and make more informed decisions on what needs to be done in order to meet financial targets. For sales, reps have a near real-time view of how much of their quota they have achieved which helps influence their sales performance. This is compared to a quarterly view which was manually delivered previously and always too late for the reps to react.
More specifically, I have worked with commercial and finance teams. In finance, the benefit has been that users are able to plan their client accounts better and make more informed decisions on what needs to be done in order to meet financial targets. For sales, reps have a near real-time view of how much of their quota they have achieved which helps influence their sales performance. This is compared to a quarterly view which was manually delivered previously and always too late for the reps to react.
Great People, Great Support
What do you like best about the product?
The Sisense team is always ready to answer my questions. Meeting to share our concerns or demonstrate challenges always results in not only a solution, but also additional tips and opportunities to make our experience using Sisense even better.
What do you dislike about the product?
We are always pushing what Sisense does just a bit, upgrading to the latest release as soon as possible. It can be frustrating at times when new features don't work perfectly with our Sisense data cubes and dashboards, but the team is always there to help us figure it out and get the right solution in our hands.
What problems is the product solving and how is that benefiting you?
We are taking data from multiple manufacturing sites and combining it for a single view of the end-to-end process across the globe. We are able to create a unified view of our processes, demands and forecasted results.
Dustin's Review on Sisense
What do you like best about the product?
User friendliness. Very easy to use/learn
What do you dislike about the product?
Plugins and scripts not working with new versions of Sisense until someone goes in and updates/fixes them.
What problems is the product solving and how is that benefiting you?
We are solving system limitation problems. Systems we use have horrible analytics so we are using the raw data from multiple platforms, meshing them together via Sisense, and showing more complete pictures of performance and needed improvements.
Great customer experience. Very responsiveness.
What do you like best about the product?
Customer Support is very good and respon
What do you dislike about the product?
Functionality. Missing Functionality.123
What problems is the product solving and how is that benefiting you?
Crime Analytics
Recommendations to others considering the product:
Better functionality. There are too many feature gaps with competitive products (such as Tableau)
Great experience with some nuances
What do you like best about the product?
It's relatively intuitive and easy to use.
What do you dislike about the product?
There is no Left Join capabilities which causes issues when modelling data directly from a transactional db
What problems is the product solving and how is that benefiting you?
Providing dashoards with actionable insights to our customers. Before Sisense it was too difficult to visualize large amounts (multi-terabytes) of data
Recommendations to others considering the product:
Without easy Left Join capabilities, be sure you will have your data structured in a way that will return all needed rows from your transactional DB.
Great Analytics tool, Easy to learn and easy to use
What do you like best about the product?
DAshboard creation made easy and simple. Good Customer support
What do you dislike about the product?
The infrastructure cost to set up and maintain.
What problems is the product solving and how is that benefiting you?
Financial analytics
Recommendations to others considering the product:
If you have a properly designed Cube, then analytics becomes very easy to the end user who doesn't need any knowledge on analytics.
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