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BI tool useful for creating dashboards, however not all functions are intuitive.
What do you like best about the product?
Very good at displaying basic widgets, such as graphs and charts. I like the web implementation aspect of this software. The mobile app is nice and works much better than some other BI tools that are in circulation.
What do you dislike about the product?
Mapping is lacking in its current state.
What problems is the product solving and how is that benefiting you?
Display KPI to internal/external clients across a variety of clients and programs.
Recommendations to others considering the product:
This BI tool does a great job of displaying basic metrics, however it's "more complex" widgets sometimes fail or are not user friendly. In order to use Blox (for example) you need to be versed in JSON, in order to have state boundaries on a map, it appears we need to pay for a plugin for that to be displayed, whereas this comes standard almost anywhere else.
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Useful and intuitive
What do you like best about the product?
Simple and intuitive. Seems to be easy to work with according to some of my development mates
What do you dislike about the product?
Sometimes does not allow you to do exactly whatever you want and one needs to adapt
What problems is the product solving and how is that benefiting you?
Simple dashboards for metrics about our data to share with the customers. Customers pay for them.
Overall very good experience and learning everyday
What do you like best about the product?
I'm not an advanced user, meaning I mostly create metrics and dashboards with existing databases. What I like best is how Sisense is smart and thus easy in the creation of metrics and how the data visualization options are great in terms of variety and beautiful in design.
What do you dislike about the product?
The online community is still not very strong and occasionally I struggle to find tips on how to solve problems online. Sometimes it's just a minor issue that would not require support from the IT teams if the online support was more helpful.
What problems is the product solving and how is that benefiting you?
Mostly providing better visibility to business executives on revenue and margin trends. It has helped us being more efficient as we don't concentrate the information anymore and we don't have to create weekly updates anymore. I'm sure it also helps business executives make better decisions taking into account the context that they have and sometimes we don't.
Downtime, data concerns
What do you like best about the product?
Ease of visibility, clarity of data presentation
What do you dislike about the product?
Slowness, filter bugs (e.g., error if you try to filter data by month; you must open the jump-to dashboard and then filter). Also, the most important information to me isn't included in the primary widgets - but that decision is above my pay grade.
What problems is the product solving and how is that benefiting you?
More comprehensive access to data for multiple clients instead of our previous reporting solution which was client-specific. We now have the ability to provide access to our vendors and they can run their own productivity and TAT reporting, which is a big time saver.
good product. Lot of good capabilities and also support team has been very helpful
What do you like best about the product?
White labelling
Embeddability
Ability to work with various data souces
Embeddability
Ability to work with various data souces
What do you dislike about the product?
Extensability in terms i can extend to support more data sources
Different feature for Live connect and other options for data sources
Different feature for Live connect and other options for data sources
What problems is the product solving and how is that benefiting you?
Reporting specific to product. Ability to customize for different client needs
lead data engineer
What do you like best about the product?
easy to do data modeling and user friendly to implement reports
What do you dislike about the product?
Implementing Custom reports are not much easy.
What problems is the product solving and how is that benefiting you?
Most of our business scenarios worked very well.
Not low-code or one size fits all - but powerful with enough time and patience.
What do you like best about the product?
Our Sales/Account rep was great to work with, they really seemed to get our pain points and advocate for us with technical support. The online support community has a ton of articles and shared ideas between users.
What do you dislike about the product?
It is not a low-code BI solution. Most of the dashboard and widget customizations have very few WYSIWYG options, it's mostly all customizing code. Just trying to bold text, format tables, or adding our branding colors requires JQuery and API access. On the reliability side of things, we were never able to fully implement Sisense as our only reporting/BI method for end-users. It was a near-weekly occurrence that we'd design and develop a dashboard to be shared with end-users, only to find that overnight it doesn't work anymore, having tested and worked 100% the day before. Authoring dashboards and widgets were also very cumbersome, often taking multiple attempts to achieve simple actions, like drag-n-drop moving of elements and organizing with folders. Their support hours and response times did not at all align with our company's working hours or expectations. The amount of time our development team had to repeatedly spend away from improving our own software to get Sisense working and keep working was way too much.
What problems is the product solving and how is that benefiting you?
We were at first able to offset some of the SQL/report creation from being a development task to other staff. A few times were could turn around an end-user request faster than having to rely solely on the development staff. Running a very lean team, the benefit of having a dedicated developer or team of developers just to implement embedded analytics would be of great benefit to fully utilize the depth and power Sisense does offer, with some elbow grease.
Great online performance, still complex to alter design
What do you like best about the product?
Using Sisense as an online BI tool helps mee show customers a state of the art Slice and Dicing tool voor our data.
What do you dislike about the product?
Unfortunatlly i would like to alter the design much more to a sleek design (Less is more), there are still a lot of options availible that i cant get rid off.
What problems is the product solving and how is that benefiting you?
Fast and reliable decision making data for our clients.
Sisense review Thoughtworker
What do you like best about the product?
The easy UI build alerts and pulse notification, the most helpful we found was Google Bigquery API as we are mostly using GCS and bigquery as storage
What do you dislike about the product?
The documentation for developing custom plugins and feature was not so detail
What problems is the product solving and how is that benefiting you?
We are building datasources and dashboards to enable data driven decision making in the organization
Excellent product to visualize data and presentation
What do you like best about the product?
Sisense is an extremely helpful tool to get a look-and-feel of data. It provides you with the platform to explain data in a chart/picture/graph format, which immensely helps in visualizing the data. You can make drop-down charts, geographical maps, bubble charts, scatter plots, bar and column charts and whatnot.
What do you dislike about the product?
It has fewer functionalities compared to other popular tools like Tableau, Power BI etc. Also, it is less intuitive compared to others. There is an add-on hassle of building cubes first and then presenting to a chart structure. It becomes difficult for the developer to understand the logic of cube building and then modelling it. Straight-forward implementation of charts is not present.
What problems is the product solving and how is that benefiting you?
It is very difficult to explain raw data to end-user. As very well said that "pictures speak louder than words". Sisense helps the developer to provide a pictorial representation of the raw data. There are various options to choose from like bar chart, pie chart, geographical representation etc. It becomes extremely easy for the end-user to comprehend the information presented. We use HAQM Redshift for the database in our organization. It is extremely easy to connect with the database and present to the user the information in the pictorial format without even going through the raw data in tabular form.
Recommendations to others considering the product:
Everyone who is in the field of Business Intelligence or Data Analytics or Data Science should try sisense. At first, it would look a little difficult to work with it, but it becomes easy and when you continue using it.
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