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Sisense Experience Review
What do you like best about the product?
Ease of importing a custom query when access to the source database is read only.
What do you dislike about the product?
No failsafes to save work in progress. Model redraws and repositions when entering and leaving custom query editor. Lose ability to explore table columns when in custom query editor.
What problems is the product solving and how is that benefiting you?
Solving problems and enabling better decision making for our clients. Benefits vary from client to client.
Recommendations to others considering the product:
Spend a good deal of time understanding the capabilities of this tool and know that it best serves your business intelligence and analytical needs when you optimally model your data before importing it into a cube. Sisense is not a data warehouse for dumping data and modeling it later.
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Experienced SiSense designer/Admin
What do you like best about the product?
The ease of making dashboards and reports. There are a large number of widgets available. Sisense also supports a large number of formulas that make it easy to get to fairly complex metrics.
What do you dislike about the product?
Dashboard management. It is difficult to know what exists, who it is shared with, etc. We have struggled in keeping track of who has created what dashboards and finding an easy way to distribute them to members of the org. Because of this, we also struggle with duplicated efforts. Multiple designers have created dashboards intended to answer the same question simply because they didn't know one already existed.
What problems is the product solving and how is that benefiting you?
We use it to research operational issues, trend analysis, overall business health, pulse alerts for possible fraud. It has helped centralize our reporting into a single tool. (we still use other tools, but 80% of our organizational internal reporting is done through SiSense.) I also use it to judge the success of initiatives in my product. As we release features, we track their usage and impact through SiSense dashboards. It helps make data driven decisions rather than emotional ones.
Recommendations to others considering the product:
Ensure it meets your needs with dashboard management. If it does, it makes reporting really easy. It helps tell data-driven stories in an easy to understand graphical format.
Powerful Tool that allows us to gain insights on internal and external needs
What do you like best about the product?
Robust Features that allow for many different view points of data. We were looking for a solution that allowed us to gather analytics for our customers as well as internal use and Sisense checked off all of the boxes. The on boarding process took a little longer than we expected, but our assigned rep was able to help us build and design our Elasticubes to capture everything that we needed. We were able to implement Sisense within our application for easy access for external customers. I'm happy that we chose to partner with Sisense as our analytics solution.
What do you dislike about the product?
Somewhat hard to format data from our enterprise software solution. We had to do a lot of data formatting within our export process from our application. There was a bit of a learning curve to get our data in the correct format, but once we had figured out how the Elasticube's work, everything became much easier for future E-Cube use.
What problems is the product solving and how is that benefiting you?
We were looking to offer our customers an embedded solution for Analytics. This has been a great success for our customers as well as internal staff. Our customers are now able to get daily insights to trends and analysis while logged into our application. Prior to this offering, customers had to use ODBC connections and create many reports they were looking for through Crystal Reports or some other utility. Sisense has been a great, modern fit for our application and the needs of our customers.
Recommendations to others considering the product:
We did our homework in searching for a solution for our Analytics platform and Sisense checked all the boxes for us. The on boarding was very helpful and the support has been top notch in our journey to offer an embedded analytics solution for our customers.
Great Place to Build BI Dashboards
What do you like best about the product?
The way that you build the dashboards with your data is fairly intuitive so that you can pull additional insights out of your data.
What do you dislike about the product?
There are a couple of the dashboard visualizations that are not as easy as others, but once you learn the software it gets easier over time.
What problems is the product solving and how is that benefiting you?
We are looking to find new ways to look at our data and present it to key stakeholders.
Beautiful Dashboards
What do you like best about the product?
Easy to use interface. Good knowledgebase. Dashboards are really attractive.
What do you dislike about the product?
As an entry level user, it was challenging to find help via the online portal until I was more familiar with the jargon.
What problems is the product solving and how is that benefiting you?
Data analysis. Allowing our clients to view data from multiple sources in easy-to-read dashboards.
Great Tool
What do you like best about the product?
We had a very smooth implementation from building the Elasticube to creating the dashboards and reports. The data modeling and setup was quick and we implemented Sisense within a couple months. Changes to the data model can be made quick and easy with no assistance from Sisense.
The UX is user friendly and it's usually pretty quick to update and add new reports/dashboards. We embed the solution into our application for our customers and Sisense has a lot of flexibility with user/group based roles. Their permission system that segments the data nicely. We also like how each user can have their own custom dashboard. Overall our customers are satisfied with the tool.
The team we worked with at Sisense for the implementation was very helpful in getting us up and running very quickly. The ongoing support we have received has also been very helpful. They frequently check in with us and provide updates on their new functionality and roadmap.
The UX is user friendly and it's usually pretty quick to update and add new reports/dashboards. We embed the solution into our application for our customers and Sisense has a lot of flexibility with user/group based roles. Their permission system that segments the data nicely. We also like how each user can have their own custom dashboard. Overall our customers are satisfied with the tool.
The team we worked with at Sisense for the implementation was very helpful in getting us up and running very quickly. The ongoing support we have received has also been very helpful. They frequently check in with us and provide updates on their new functionality and roadmap.
What do you dislike about the product?
There were some limitations initially with sharing reports but I believe they have added one of the main features we were waiting on. We just need to upgrade our version.
What problems is the product solving and how is that benefiting you?
We embed Sisense into out application so we can offer robust analytics to our customers so they can see how their users and site are performing. Overall our customers are happy with the solution. We also use it to collect analytics on our customers and how they are using our application.
Recommendations to others considering the product:
It's a great BI solution. Technology is advanced
Analyst & Manager Perspective
What do you like best about the product?
The feature set that is most engaging is the drill down ability within the dashboard and security and layered story-telling that is available. I can restrict drill paths thus engaging desired visual workflows through data discovery. This has helped democratize our data while still enforcing newer data governance, and help our organization level of data literacy increase.
What do you dislike about the product?
With Sisense we have a DB2 architecture within some of our application and data warehouse repositories. There have been consistent issues requiring troubleshooting to resolve these items.
What problems is the product solving and how is that benefiting you?
The biggest problem we are currently solving is simplifying the complexity of our data for our end users. The visual stories we are able to tell, and then be able to force certain navigation paths through are helping us delivery engaging conversations with both external stakeholders, through value creation conversations as well as internal stakeholders helping automate some of the required reporting. We have seen significant time savings in automation of the reporting we do for some of our internal reporting requirements that alleviates high impact personnel to work on profit centered activities instead of reporting.
Recommendations to others considering the product:
Sisense is meant for middle market participants, it doesn't tip as best in class at any one thing. It does however compete as a strong contender for a lot of the value levers for a visualization and analytics suite.
Great Visual Options
What do you like best about the product?
The ability to create different visuals and templatize dashboards
What do you dislike about the product?
The high system requirements is something that can be improved
What problems is the product solving and how is that benefiting you?
Creating visuals from different set of data and presenting it in a lucrative and easy to understand method
Recommendations to others considering the product:
Do complete the trainings first they are really useful
Sisense has been a workhouse, and a reliable product.
What do you like best about the product?
Once data is assembled, putting dashboards together can be done very quickly.
What do you dislike about the product?
Data assembly is not as robust as we might like. We do a lot of pre-processing ourselves in a Data Warehouse.
What problems is the product solving and how is that benefiting you?
Operational Reporting. Team Performance monitoring. Client Visibility. It has let us build a single set of dashboard and expose those internally or externally without double-maintenance.
Recommendations to others considering the product:
Take advantage of professional services and support. Keep communication lines open.
Excellent product and customer service
What do you like best about the product?
The ease at which we were able to integrate the OEM solution
What do you dislike about the product?
Inconsistency in product release timelines and estimates
What problems is the product solving and how is that benefiting you?
Add BI & Visualization to our application
Recommendations to others considering the product:
Make sure you have a good understanding of your expected client base before negotiating your OEM deal
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