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External reviews

1,002 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Learning curve, but easy once you get it.

  • March 27, 2020
  • Review verified by G2

What do you like best about the product?
I really enjoy how easy it is to build complex and easy to understand dashboards. I find the dashboard interface extremely easy to understand and learn. I feel that I can design things pretty easily, and my users have enjoyed their interactions so far.
What do you dislike about the product?
The elasticube structure has a bit of a learning curve between for people new to data, but that is simply a matter of our knowledge.

The training videos were based largely on having s software version of Sisense. The training needs to be adapted to users using Sisense online. I was only able to watch the videos on how to use Sisense, the downloadable options were purely based on having the desktop version. This made learning Sisense a lot more difficult as I learn by doing things.

Support is also dependent on having Sisense for desktop and needing to download files, which again we don't have.
What problems is the product solving and how is that benefiting you?
We're looking at revenue, mostly. The ability to filter on different criteria is by far the most helpful in identifying issues in our data and revenue flow.
Recommendations to others considering the product:
I think it is worth giving Sisense a shot, especially if you are new to the analytics field. It's functional and pretty easy to use.


    Adam G.

Sisense for Restaurants

  • March 24, 2020
  • Review provided by G2

What do you like best about the product?
Sisense allows you to pull multiple data sources together and leverage dashboards and widgets to quickly react to varying business needs. The ongoing support from their management team is extremely good and sincerely want to assist you in succeeding in using their product.
What do you dislike about the product?
Support is through email. Very difficult if I need a quick answer on something.
What problems is the product solving and how is that benefiting you?
We are solving multi unit operators and franchise chains collaborating their data into a central reporting service to allow them to react to changing needs as quickly as the data is collected from the restaurants.


    Computer Software

Sisense Internal Analytics

  • March 23, 2020
  • Review provided by G2

What do you like best about the product?
Sisense is an easy to use tool that allowed my company to produce analytical dashboards that immediately provided us with useful and insightful information for our internal staff. These dashboards have provided vital information for our management staff in terms of productivity. In addition, metrics have been provided for our sales team, that have been used to provide powerful insight for use in presentations to our clients.
What do you dislike about the product?
I have been involved in reporting solutions for over 20 years. The only issue that I have encountered is unlearning old reporting software, and trying to incorporate reporting practices into Sisense. Not really an "dislike', just a learning curve that I needed to overcome.
What problems is the product solving and how is that benefiting you?
Internal productivity reporting, client campaign reporting, event log filtering. Just to name a few.
Recommendations to others considering the product:
Quick implementation and ease of use.


    Ryan M.

Sisense BI

  • March 19, 2020
  • Review verified by G2

What do you like best about the product?
The ETL layer within SiSense is easy to use and very organized compared to other BI programs. The layout of the ETL layer makes for easy access of any table I'm looking for. The search function for column or table names comes in handy all the time since I'm always dealing with models that have many tables.
What do you dislike about the product?
When having a data model open within a browser, it can be frustrating when leaving that browser open all day having written code only for a scheduled build to start than finish because the instance of the data model I'm looking at then becomes outdated due to the build taking place and the code cannot be saved. I'm usually met with an error and the table closes upon clicking CANCEL. Once I'm booted back to the ETL area I also then have to refresh the browser window in order to continue.
What problems is the product solving and how is that benefiting you?
Being able to create dashboards is solving a lot of work flow issues among many groups within our organization. Automating their work allows for them to have added time to their schedule to dedicate to other tasks that may always be taking a back seat.


    Staffing and Recruiting

Sisense is a great partner and a great BI Tool

  • March 17, 2020
  • Review verified by G2

What do you like best about the product?
Sisense has gone above and beyond to work closely with our company to integrate BI directly into our application. The support and customer service from the Sisense team has been immaculate. The platform has allowed us a great level of customization in terms of visualization and back end architecture.
What do you dislike about the product?
Permissioning users and groups to multiple dashboards is not easily done without making an API call.
What problems is the product solving and how is that benefiting you?
With Sisense we have been able to empower our customers that help them make data-driven decisions. Internally, Sisense's intuitive setup and application has allowed a small team to manage the end to end process for BI and analytics.


    Eric G.

Here is my Sisense review

  • March 10, 2020
  • Review verified by G2

What do you like best about the product?
The Sisense team is always ready to to help my startup software company with their expertise and understanding of questions as they arise.
What do you dislike about the product?
I do not dislike anything about Sisense. However I do wish they offered an inexpensive training platform for users.
What problems is the product solving and how is that benefiting you?
The Sisense platform is an integral part of our Software as a Service to our large restaurant company customers. Each day they use AQA and Sisense to ensure that the food they serve to their guests is safe to eat, and not adulterated or contaminated by microorganisms or chemicals. They also use our platforms to monitor the quality of the products from their suppliers to ensure that they are providing products that meet the agreed to specifications.

At a higher level, AQA's mission is to improve public health throughout the food supply chain,and was developed to mitigate foodborne illness. The CDC estimates that each year roughly 1 in 6 Americans (or 48 million people) gets sick, 128,000 are hospitalized, and 3,000 die of foodborne diseases.
Recommendations to others considering the product:
Our team found Sisense to be the most intuitive BI software solution.


    Construction

Simple, efficient, beautiful

  • March 10, 2020
  • Review provided by G2

What do you like best about the product?
Sisense is pretty simple to use and provide good and professionnal BI solution!
What do you dislike about the product?
A few things doesn't come with the "built-in" solution, but there are supported plug-ins that are develop to fix those kind of weaknesses.
What problems is the product solving and how is that benefiting you?
We used to have lots of reports and it was taking so long to anlayse the outcome of them. With Sisense, we're able to tackle what is important and it mashes all the data to put it into results that speaks on the first sight.


    Insurance

Easy to use analytical tool

  • March 10, 2020
  • Review provided by G2

What do you like best about the product?
SiSense makes business user work with dashboards streamlined and intuitive. It's UIs are appealing to end users and extensive feature set allows to create very tailored user experience.
What do you dislike about the product?
It will be great to have easier integration with Excel for users who are used to it
What problems is the product solving and how is that benefiting you?
We create operational reporting for our software using SiSense


    Sergio G.

Simple to implement - Game changer

  • March 09, 2020
  • Review verified by G2

What do you like best about the product?
It was extremely easy to implement. Within a few weeks we already had dashboards up and running. Sisense has been a true partner with us, we receive constant support and insights on how to leverage and monetize our BI.

Reliable and flexible, really easy to use for the end user, but also extremely friendly for the data scientist/ BI analyst creating the dashboards.
What do you dislike about the product?
Better performance on mobile devices, some times processing its a challenge. We have overcome that by restricting the data is process.
What problems is the product solving and how is that benefiting you?
Transition all reporting from excel and home grown solutions to Sisense. It was a seamless transition.
All our operation now runs trough Sisense dahsboards.
Allows us to quickly identify challenges and give our clients insight.
Significantly reduced the time invested in producing reports/insights.
Significantly reduced our time to produce a new dashboard.
Recommendations to others considering the product:
Having an already solid database management will allow you to maximize the potential of Sisense.
Dedicate sometime to evaluate how many designers role licences will you need.


    Logistics and Supply Chain

Sisense: Simplified Visualization of Complex Data

  • March 06, 2020
  • Review verified by G2

What do you like best about the product?
Sisense can quickly and accurately provide an immediate analysis of the company's day-to-day operational and financial outlook. Whether working with employees or managers, vendors or customers, Sisense allows me to provided detailed information but simplifies it so that it is easily readable, understandable and able to be presented and shared. As far as the current market's business intelligence systems are concerned, Sisense provides the aesthetics for visualization both through their own development, additional plugins and community developments/plugins for Sisense.
What do you dislike about the product?
There is a pretty intricate initial setup which requires knowledge of coding and mapping which is not known to all. Sisense does a good job of linking you with partners that can assist to make sure you are setup properly to get the most out of the platform. I do think there needs to be a more "hands-on" approach to better understand the customer's needs and effectively implement a strategy to address them.
What problems is the product solving and how is that benefiting you?
Sisense has given us the ability to have up-to-the-moment visibility into our global sales, operations and finances. With many offices spread around the globe and one system used by all offices, the data would take a long time to retrieve, refine and review. With Sisense, once we got past the initial setup portion, the information became available on the Dashboards that have been created and available for everyone to view, in real time.