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Protection robuste contre les bots avec DataDome
What do you like best about the product?
J'apprécie particulièrement l'efficacité de DataDome dans la détection et la protection contre les bots malveillants. La solution est très simple à implémenter et fonctionne de manière fluide en arrière-plan, sans impacter les performances du site. Le tableau de bord offre une bonne visibilité des menaces bloquées et permet de surveiller en temps réel l'activité suspecte. La capacité de personnaliser les règles de sécurité en fonction des besoins spécifiques est également un gros plus.
What do you dislike about the product?
Le seul bémol est le coût, qui peut être élevé pour les petites entreprises ou les start-ups. Bien que le service en vaille la peine en raison de la qualité de la protection, un modèle de tarification plus flexible pourrait être intéressant pour les structures avec des budgets plus restreints.
What problems is the product solving and how is that benefiting you?
DataDome résout efficacement le problème des attaques de bots malveillants qui menaçaient la stabilité de nos serveurs. Depuis sa mise en place, nous avons constaté une nette amélioration des performances de notre site, sans interruptions dues aux surcharges provoquées par les bots. En outre, DataDome protège nos informations sensibles sur les produits, évitant ainsi les risques de scraping, ce qui est essentiel pour maintenir l'intégrité et la confidentialité de nos données. Cela renforce non seulement la sécurité, mais également la confiance de nos clients envers notre plateforme.
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Team at DataDome have been great. Platform is easy to implement and use.
What do you like best about the product?
Ease of implementation, excellent user environment.
What do you dislike about the product?
The mobile app is usable but not great.
What problems is the product solving and how is that benefiting you?
Our website was subject to a DDOS attack that our WAF couldn't stop. Implemented Datadome and fixed all our issues on day 1.
Effective Captcha Protection for Client-side bot protections
What do you like best about the product?
Datadome's captcha offering is quite straightforward to implement, the documentation is thorough and support is quick to answer inqueries.
What do you dislike about the product?
I think the dashboards/explore tools could use some love on the performance side of things. I would also love to be able dive deeper into the Captcha funnel charts. They're nice to get an aggregate view, but not the best for sorting issue reported by specific customers/users.
What problems is the product solving and how is that benefiting you?
Our customers experience loads of bot traffic, we use DD client-side to protect their resources from nefarious actors.
Excellent anti-bot solution for e-commerce
What do you like best about the product?
Filters out a large proportion of bots, DDoS attacks and content scrappers.
What do you dislike about the product?
Careful attention to false positives, but an interface to quickly identify them
What problems is the product solving and how is that benefiting you?
Datadome protects us from the massive attacks we sometimes receive on our systems. The website is not affected and service availability remains at 99.99%.
Our analytics are also back to normal and no longer polluted by malicious bots preventing any analysis.
Our analytics are also back to normal and no longer polluted by malicious bots preventing any analysis.
Easy to use and review risks
What do you like best about the product?
The platform easily identifies risks, eliminating a ton of manual intervention
What do you dislike about the product?
Only negative is the small lookback windows for historical data.
What problems is the product solving and how is that benefiting you?
Quickly identified an ongoing Payment Fraud issue and stopped the attack.
Effective, Fast, Easy to integrate with excellent support
What do you like best about the product?
We have been using DataDome since 2019. Their progressive mindset has allowed us to stay one step ahead of evolving bots, with consistently improved false positive ratios and user experience. With industry-leading DataDome Captcha and constantly updated rules, DataDome allows us to set it and forget it, while safeguarding our data and users. Their availability and support during Australian hours is also a benefit to us.
What do you dislike about the product?
Minor nitpick: having tech support during APAC work hours.
What problems is the product solving and how is that benefiting you?
Does what it is supposed to do (Bot Protection, Traffic Source Detection and DDOS Protection) effectively.
100% uptime and excellent support.
Ease of integration with various technologies.
Tech Support in integration on Web, App and APIs.
100% uptime and excellent support.
Ease of integration with various technologies.
Tech Support in integration on Web, App and APIs.
Effective Bot Protection for Our E-Commerce Platforms with DataDome
What do you like best about the product?
DataDome provides exceptional protection for our e-commerce platforms. Its real-time detection and advanced algorithms effectively safeguard our websites against malicious bots. The solution's seamless integration and user-friendly interface simplify the management of our security measures across multiple sites. Additionally, DataDome offers excellent customer support and ensures 24/7 protection, giving us peace of mind.
What do you dislike about the product?
We have not encountered any negative aspects and are very satisfied with DataDome's implementation.
What problems is the product solving and how is that benefiting you?
DataDome solves the problem of unwanted bots by effectively keeping them off our e-commerce sites. This protects our website from fraudulent activities, enhances the user experience for genuine customers, and safeguards our data and systems from misuse.
Excelent anti-bot protection
What do you like best about the product?
Datadome's support is top-tier; their interface is also great, and they provide a great variety of ways of integrating with their ecosystem.
What do you dislike about the product?
Historical data is limited to 30 days; captcha page has few customization options.
What problems is the product solving and how is that benefiting you?
Datadome detects and blocks most of the bots attempting to abuse our system; we rely on them to make sure only real users are able to authenticate
Stopping bots and enjoying the journey
What do you like best about the product?
Datadome is really on a mission to stop bots, It was very easy to start working with them, even though we needed a customized approach with a new module for it to work. It was very quick to work together with them and answer all the questions that resulted in us integrating without any issues.
What do you dislike about the product?
Very sophisticated bots are still a challenge - but I don't see anyone having solved that yet, key thing is that they are continuing to invest and try to stop them.
What problems is the product solving and how is that benefiting you?
Automated fake account creation - Datadome is stopping them by the millions, allowing our departaments to have better control and handle on support tickets and less issues that arise from it.
Data Dome was the absolute best choice for protecting my Magento website from malicious bots
What do you like best about the product?
Data Dome was extremely easy to install and configure for our Magento website. Simply, it's a module that integrates with Fastly and a JS snippet that sits on the front end.
The Data Dome back end interface is also easy to use. You set up rules for allowing or denying traffic to your site then allow Data Dome to do most of the thinking for you. Our support team made the process easy and devised a plan where we could integrate and protect endpoints incrementally on our site. This approach allowed us to ease into full protection.
Our need for Data Dome came about due to our Credit Card processor complaining that our checkout was being used for carding attacks and other suspiscious activity. Installing Data Dome fixed that problem for us.
The Data Dome back end interface is also easy to use. You set up rules for allowing or denying traffic to your site then allow Data Dome to do most of the thinking for you. Our support team made the process easy and devised a plan where we could integrate and protect endpoints incrementally on our site. This approach allowed us to ease into full protection.
Our need for Data Dome came about due to our Credit Card processor complaining that our checkout was being used for carding attacks and other suspiscious activity. Installing Data Dome fixed that problem for us.
What do you dislike about the product?
The support team did a great job creating an implementation plan for our Magento website. I was surprised that it was a custom implementation since Magento is such a commonly used e-commerce engine. I would have expected Data Dome to have a Playbook for my Integration team so they wouldn't have to start from scratch. I feel that would have sped up implementation.
What problems is the product solving and how is that benefiting you?
Data Dome solves the issue of Bot Detection and Mitigation. The trouble with bots is that modern ones can change their behavior to avoid detection. Data Dome has been effective at adapting to those changes and keeping us protected.
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