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External reviews

5,493 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    GANDHAR P.

AA Architect's review

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
AA support and overall technical abilities
What do you dislike about the product?
Defects usually not thoroughly tested in new versions.
What problems is the product solving and how is that benefiting you?
Finance and Accounting automations mainly for Healthcare. Dollar savings and work augmentation


    Maheshwara G.

Good

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
It's easy to understand how to use commands .
Deploying bots from control room .
Eliminating the IIS concept in 11.3 .
Bot insights concepts seems to present the metrics in better way to Business.
What do you dislike about the product?
Audit trail should be more improvised .
while we are in the debugging mode player tasks are running slow and we are not able to enter the run task .
What problems is the product solving and how is that benefiting you?
we performed automations in Finance sector , sales and order management related .This automation is saving so much of time and workload to Business .


    Information Technology and Services

AA has long way to go

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Simple coding way of drag and drop, very basic applicatipns can be automated
What do you dislike about the product?
very less customization available, user should be given opportunity to code using language of his choice or run scripts written in python, java
What problems is the product solving and how is that benefiting you?
Automation on SFDC and finance applications- mostly excel based.
Recommendations to others considering the product:
AA code has reliability issues, sync issues, monitoring BOTs is a measure drawback


    Information Technology and Services

Quite impressed by the capabilities

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
its no limitation feature in terms of the the possibility of automation
What do you dislike about the product?
miss the universal variable concept for a set of tasks
What problems is the product solving and how is that benefiting you?
we are working on to ease more of the business processes and have realized expected benifits
Recommendations to others considering the product:
it is recommended


    Computer Software

Need lot of improvement in AA 10.x

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Excel operations.
And integration with different technologies
What do you dislike about the product?
Editor.
Debugging feature is not good. User cannot put breakpoints at runtime.
Cannot debug into Subtasks.
Cannot add variables in watch at runtime.
What problems is the product solving and how is that benefiting you?
Business Processes


    Construction

RPA as a key lever to support the productivity and organizational initiatives

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
AA RPA supports our Digital workforce agenda.
What do you dislike about the product?
Unable to read silverlight forms. Addressing this issue will augument product usage widely.
What problems is the product solving and how is that benefiting you?
Cater to needs of the growing needs. Reduction in manual efforts. Improved productivity & Turn around time.
Recommendations to others considering the product:
Industry leader. Reliable tool. Dedicated team to address all aspects.


    Jarich V.

Close partnership

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
Reactivity when tackling issues raised by our developers.
What do you dislike about the product?
Lack of documentation in some instances.
What problems is the product solving and how is that benefiting you?
We are able to automate various backend processes allowing us to focus our human resources on higher value processes.


    Hideaki K.

Great RPA with Cognitive and Analytical capabilities supported by good team

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
RPA is one of the best when we compared against other RPA and comes with cognitive capabilities which are required for our operation. Analytical tool is very useful for reporting to management and audits by internal and external parties. Our auditors believe it will also cut down audit time. The team supporting us is knowledgeable about the products and helping us in all stages.
What do you dislike about the product?
Due to significant demand increase in Japan, the response is a bit slow. However, they are trying very hard to help us.
What problems is the product solving and how is that benefiting you?
Finance is full of manual processes and automating those processes simply lower the workload and help us spend more time on analysis.
Recommendations to others considering the product:
With additional funding, the company is stronger and stable. It is very important check point for us during the selection of RPA by AA.


    Danny D.

AA walked with me on my RPA journey

  • November 21, 2018
  • Review provided by G2

What do you like best about the product?
The support given by the AA support team from the beginning to the end of our RPA journey and the ongoing support is proving to be first class. Great staff providing great support.
What do you dislike about the product?
timing difference between the countries. however, AA support team is more than willing to help during their hour of operation
What problems is the product solving and how is that benefiting you?
Removes human errors.
Improves productivity
Removes human limitations
FTE's savings
Recommendations to others considering the product:
Get certified first to understand in details what it can do and how to go about it to avoid hiccups in setting up. Feasibility study in details to avoid disappointments.


    Simon L.

Stable, innovative product with excellent support and service

  • November 21, 2018
  • Review verified by G2

What do you like best about the product?
Fast and seamless integration, competent support and realiable service. Some functions aren't yet at the edge of class. Setting up is quite easy and you can immediately start to implement your bots.
Support and possibilities of eduction are great. And a big plus is the BotStore - you can rapidly and easy enhance your bots in quite no time.
What do you dislike about the product?
Error handling and fault management yet not very purposeful. Otherwise everything is fine.We didn't had any bad experiences since we started. Automation Anywhere supports you during the whole process - from setup to implementation and in production.
What problems is the product solving and how is that benefiting you?
Reduction of manual, recurring tasks in quite every business process. Speeding up time, reducing manual work and improving quality. Fast return on Investment - we just can recommend it.
Recommendations to others considering the product:
Think big, start small. But begin your journey today!