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Great for consolidating all different apis
What do you like best about the product?
Live view of events as they are sent (the "debugger")
What do you dislike about the product?
It sometimes floods the console with error messages when the quota is exceeded
What problems is the product solving and how is that benefiting you?
Not needing to integrate each API manually
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Get Segment to get the smart data
What do you like best about the product?
The segment is the best analytics integration. Raw data storing is the best thing. Raw logs are very easy to use for internal projects and most importantly we can reuse the raw data easily
What do you dislike about the product?
Sometimes it is very confusing to use the Raw data and replay with the data is not that easy which looks like
What problems is the product solving and how is that benefiting you?
We have benefitted in many ways in terms of the data storage and other data uses
Recommendations to others considering the product:
Yes it is highly recommended if you have data to play with.
Amazing CDP, fully functional
What do you like best about the product?
I like the simplicity of Segment to connect with the numerous tools I'm using in my company.
What do you dislike about the product?
Doing custom sources is not the most flexible thing in the world.
What problems is the product solving and how is that benefiting you?
Having a central place to gather all of the tools and data we have across the organization.
Easy and efficient omnichannel
What do you like best about the product?
It's easy to centralize all the tracking from different channels: web, mobile... in one place, see and manage the event in segment platform and be aware of event data violations not meeting your tracking plan.
What do you dislike about the product?
Sometimes tracking events are not easy to test.
What problems is the product solving and how is that benefiting you?
Centralize all the tagging/ tracking plan on one place.
Overall good experience
What do you like best about the product?
UI interface for accesing data collected, easy and effective
What do you dislike about the product?
Sometimes I miss documentation about specific features of segment
What problems is the product solving and how is that benefiting you?
Main benefits is understanding how user interacts with our product
Recommendations to others considering the product:
I recommend to filter as much as possible and think structure of data receiving
Best solution to integrate multiple tools
What do you like best about the product?
Very easy integration and its interface to manage, its very simple and easy to use.
The debug mode helps to troubleshoot issues at the first place
The debug mode helps to troubleshoot issues at the first place
What do you dislike about the product?
nothing as such, till now we are using it on all sites and did not face any issues
What problems is the product solving and how is that benefiting you?
We are integrating other tools like mixpanel, full story, iterable etc. We don't need to add integration of these other tools to the site but we can directly add it in segment on the fly
Recommendations to others considering the product:
Segment is a good tool to avoid multiple integrations, and it provides its API and functions by which you can extend the use
Segment help business to collect data in single place
What do you like best about the product?
* Quite easy to integration
* Supports many platforms
* Documentation is easy to understand
* Supports many platforms
* Documentation is easy to understand
What do you dislike about the product?
* Not easy to map different platform users, we always have double user count just due to the identity is different
* Dont know how to do data protection
* Dont know how to do data protection
What problems is the product solving and how is that benefiting you?
We use Segment to collect the different sources of data for analysing, is much easier compare to define the data collection ourself, and different stakeholder can create different reports based on their interest
Recommendations to others considering the product:
If you trying to collecting different data from different platform, not matter what kind of data type it is, Segment is a good choice, is easy to setup and support many platforms.
No engineers? No problem!
What do you like best about the product?
Being able to syndicate data to all your downstream tools is incredibly useful but what makes Segment work is their customer support team.
What do you dislike about the product?
Unfortunately, Segment does not do session tracking which has meant that we have to use native functions from other tools that aren't transferrable across other tools.
What problems is the product solving and how is that benefiting you?
We have saved 100s of hours in engineering time, empowering marketers to get tools set up within minutes.
Recommendations to others considering the product:
Spend a little time to get it right the first time and you're set for awhile. It's worth the time.
Best tool for user data tracking
What do you like best about the product?
- Numerous integrations with different sources make it very easy to integrate with our various frontends and backends.
- The platform is straightforward to use.
- Free plan is suitable for startups or individuals who want to try the platform.
- The platform is straightforward to use.
- Free plan is suitable for startups or individuals who want to try the platform.
What do you dislike about the product?
- Some integrations can have certain limitations that are hard to control.
- The price can go up considerably if you have a big project.
- The price can go up considerably if you have a big project.
What problems is the product solving and how is that benefiting you?
- Low effort and little developer time are needed to add new integrations.
- Centralized way of managing user data and identifying users across different products/frontends.
- Centralized way of managing user data and identifying users across different products/frontends.
Recommendations to others considering the product:
Segment is the best data tracking tool I have found so far. Its ease of use and up-to-date, and easy-to-set-up integrations make it one of the best solutions out there.
Amazing Customer Data Platform but needs to improve on external sources data connectors
What do you like best about the product?
The Personas feature of Segment allows you to understand the whole customer journey on multiple devices a lot better.
What do you dislike about the product?
Data connectors to external sources are quite unflexible and worse than competitors.
What problems is the product solving and how is that benefiting you?
Without Segment, we wouldn't have been able to put together a reliable marketing attribution modeling given how many devices customers use nowadays and how long their buying periods are. Segment covers those gaps
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