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reliable.
What do you like best about the product?
easy to integrate with. pretty reliable. Trust that the data is being logged. flexible in where I can share that data
What do you dislike about the product?
with there was an easy way to merge events that were similar but misspelled
What problems is the product solving and how is that benefiting you?
funnel conversion tracking
alerts
capture basic data without a database for pilot studies
alerts
capture basic data without a database for pilot studies
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Segment's great at helping organize the data...
What do you like best about the product?
Easy to use interface, love the debugger
What do you dislike about the product?
I've had a so-so experience with customer support.
What problems is the product solving and how is that benefiting you?
Inorder to capture all info, we put in proxy servers. Support on how-to hasn't been great - we've bene working with support on over 2 weeks now with no more information than when we had first started.
Flexibility for growing startups
What do you like best about the product?
I love that segment integrates with whatever tool or product you can think of - it makes getting your analytics stack in place easy.
What do you dislike about the product?
The Visual Tagger needs more features and flexibility comparable to Heap or Pendo.
What problems is the product solving and how is that benefiting you?
We started using Segment to track events and users in our product while we figured out what analytics tools we wanted to use, that way Engineering wouldn't be burdened if we needed to switch.
Recommendations to others considering the product:
Just do it!
Must have service for SaaS.
What do you like best about the product?
- do 1 integration with Segment and then scale it to 10 more integrations with less effort
- best startup program from what i saw
- a lot of integrations
- very useful webinars from founders (How to grow your StartUp)
- best startup program from what i saw
- a lot of integrations
- very useful webinars from founders (How to grow your StartUp)
What do you dislike about the product?
Its hard to write minimum characters about what i dislike in Segment because service is beautiful :)
What problems is the product solving and how is that benefiting you?
Segment is money saving in a lot of integrations.We do integrations with Intercom, Fullstory, Amplitude much faster.
Recommendations to others considering the product:
It worth it.
very impressive
What do you like best about the product?
great performance and amazing message management.
What do you dislike about the product?
have not thought of any, will let you know if I think of any.
What problems is the product solving and how is that benefiting you?
user experience data analytics
Segment is the single way to instrument your web application for all integrations
What do you like best about the product?
After we instrumented segment, all of our other tools instantly get integrated.
What do you dislike about the product?
UI isn't great. Especially for slack and zapier integrations.
What problems is the product solving and how is that benefiting you?
connecting lots of platforms like heap, hubspot, slack, userpilot, all with a single click
Segment has the right focus
What do you like best about the product?
Segment describes itself as Customer Data Infrastructure and excels in providing that often neglected foundation for achieving the much sought after 360° view of the customer. In short, they live up to their brand's promise and offer just the right portfolio of functions.
What do you dislike about the product?
They're growing fast and responses from customer service can suffer from it. Yet, there's always a willingness and drive to perform at its best.
What problems is the product solving and how is that benefiting you?
Integrating disparate databases, fine-grained analytics. Savings on engineering time.
Recommendations to others considering the product:
Follow Segment's advised plan to implement: Clean -> set up data governance properly -> only then start connecting.
We like it but it's a bit unclear
What do you like best about the product?
Well, it was very user-friendly connecting all of our data sources, very intuitive.
What do you dislike about the product?
Well, even tho we know what it does still some endpoints are not very understandable.
What problems is the product solving and how is that benefiting you?
Multiple data sources connected in one data processor which is easier for us to direct it to a data visualization tool and have the BI person give us valuable insights.
Invisible tool that I happy to pay for
What do you like best about the product?
As a SaaS founder I have dozen of tools I pay monthly , and Segment sits very silently in the middle and give us a freedom to connect different tools to our tech stack. Before using a segment we used our internal development resources and it was always much more expensive and much longer.
What do you dislike about the product?
Still there are some tools that we need to connect via Zappier
What problems is the product solving and how is that benefiting you?
We transfer all the user behavior information around our tools
Powerful tool. Good user experience. Not a fan of G2 though.
What do you like best about the product?
The destination feature is great, allows you to deliver data to multiple destinations easily. Filtering feature is great when designing the data pipeline.
What do you dislike about the product?
The user interface can be a little unintuitive, also a bit hard to learn about business plan features. The push to get reviews into G2 felt pretty unprofessional.
What problems is the product solving and how is that benefiting you?
Having the same data delivered to multiple destinations.
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