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External reviews

442 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Nathaniel S.

Terrific

  • January 11, 2021
  • Review verified by G2

What do you like best about the product?
I like the customizability and the way you can track everything
What do you dislike about the product?
It does get a little complicated to connect everything at times.
What problems is the product solving and how is that benefiting you?
Trying to monitor all of our application ads. It's nice to have everything in one place rather than jumping around.


    Yinon H.

Really simple and one of the more accurate mmps I’ve used

  • January 05, 2021
  • Review provided by G2

What do you like best about the product?
The Branch platform is very easy to use.
What do you dislike about the product?
We found that the documentation could be improved
What problems is the product solving and how is that benefiting you?
Connection between distribution channels to revenue
Recommendations to others considering the product:
Defining your use case is a must step before you start using Branch


    Food Production

branch.io review

  • January 05, 2021
  • Review verified by G2

What do you like best about the product?
We like that fact that it allows us to track user interaction with our app and it's simple to integrate
What do you dislike about the product?
It's not the most inexpensive option but you get what you pay for
What problems is the product solving and how is that benefiting you?
We wanted a seamless integration between our website and mobile app


    Retail

Great experience with the folks at Branch.

  • January 04, 2021
  • Review provided by G2

What do you like best about the product?
They were very accessible. Whenever myself or team member needed help we were able to get Branch personnel on the line.
What do you dislike about the product?
Meetings were reoccurring weekly, which seemed like overkill.
What problems is the product solving and how is that benefiting you?
They are providing us with the ability to allow users to deeplink into our app.


    Gambling & Casinos

Functions are good, but the document is not well organized.

  • December 30, 2020
  • Review provided by G2

What do you like best about the product?
All the functions we need are here, we can use to replace other tools.
What do you dislike about the product?
It will take so long time to understand the documents.
What problems is the product solving and how is that benefiting you?
We just start to integrate, we will check later.


    Gambling & Casinos

Rocking in terms of Product and Best in class in term of support from team.

  • December 23, 2020
  • Review verified by G2

What do you like best about the product?
List of features and partners lists.
Features like deeplinks, auto redirects and specially custom modifications in links is like magic while marketing according to custom needs. 
Secondly Mobile attribution is very solid. We have seen branch is capable to provide cross partner/ ad network mix analytics.
Once everything is configured correctly, it becomes easy to use. It's a must have thing for any Mobile based industry.
What do you dislike about the product?
I think there is still a need of improvement in finding Developer docs. 
For Eg. if there is some configuration that needs to be done over cordova based APK. then there must be more details about how we can implement it in various versions of cordova. Obviously working with native code is easy and has more support. But there's always something for improvement.
What problems is the product solving and how is that benefiting you?
Conversion from WEB to APP. Now we are able to manage / redirect every Marketing ,Retention, Reactivation activity to be app centric.


    Entertainment

Very Good MMP

  • December 23, 2020
  • Review provided by G2

What do you like best about the product?
Success rate in Deeplink is better than other MMPs
What do you dislike about the product?
Struggled bit in searching and adding newly launched Android App during configuration.
What problems is the product solving and how is that benefiting you?
1. Deeplink
2. Tracking user acquisition source


    Brian G.

Great platform for startups

  • December 19, 2020
  • Review verified by G2

What do you like best about the product?
Setup and onboarding is documented well and they offer SDKs for many popular platforms.

Looking forward to building our business using Branch.
What do you dislike about the product?
Pricing is a little confusing at first. They offer 4 different products and they all share the same tiered pricing.
What problems is the product solving and how is that benefiting you?
Mobile attribution is the main one. They attribute all of our downloads and sent to mixpanel.


    Entertainment

Branch ...meets and exceeds expectations

  • December 17, 2020
  • Review verified by G2

What do you like best about the product?
I like that similar to a tree it grows with you and has a limb for each of your needs as you grow your network and business it develops a branch for that. Each part works together to compliment one another as a single unit.
What do you dislike about the product?
Sometimes it moved a little quick for my taste, however you can always pace your growth. It can ease you into a false sense of comfort because its such a seemless experience .
What problems is the product solving and how is that benefiting you?
Business growth by acquisition and engagement. Im also able to track user interaction and needs across the platform to target each user and better tailor the individual experience .


    Chris J.

Super useful

  • December 16, 2020
  • Review verified by G2

What do you like best about the product?
Deep links for login - consumer mobile apps
What do you dislike about the product?
The technical implementation wasn't easy - too much differing advice in multiple technical documents
What problems is the product solving and how is that benefiting you?
We needed to make user onboarding as easy as possible. With deep links, one link in an email or text is all the user needs to find the app, install it, open it, and provide the initial login information.