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Easy to use and insightful on user behavior
What do you like best about the product?
My favorite part of Auryc is simply watching user sessions to get a better understanding of how our users interact with our website. We're also able to see where the user is from (source, campaign, medium) to get a better sense of how users interact by channel.
What do you dislike about the product?
There isn't much I dislike about it yet.
What problems is the product solving and how is that benefiting you?
The main problem it solves is helping us understand potential roadblocks during the user journey, especially when checking out.
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Auryc - Next Level Session Reply Tool - a must for site owners
What do you like best about the product?
Ease of use, it's a must-have in your web toolbox; being able to get actionable insights in almost realtime is fantastic, others we have tried in the past do not compare to Auryc, I would highly recommend for any site owner, If you want to know how your visitors are behaving on your site, Auryc is for you. Support is great as well
What do you dislike about the product?
there are so many feautures, i don't have enough time
What problems is the product solving and how is that benefiting you?
We can find usability issues with our application that without Auryc it would be a lot of manual work
Fantastic tool, great support team and customization options.
What do you like best about the product?
Amazing tool. The ability to quickly view session replays or heatmaps for specific journeys/landing pages is superior to any other product on the market. The insights section allows you to build custom reports and events quickly and efficiently.
What do you dislike about the product?
I wouldn't necessarily call this a dislike, more of a call out that it's quite a powerful tool and the interface definitely has a bit of a learning curve. With so many features and functions, it takes a minute to get up to speed. Well worth your time!
What problems is the product solving and how is that benefiting you?
We are trying to optimize paid media landing pages to increase conversion. We have been able to acquire actionable insight through Auryc and changes made have led to significant improvements in ROI.
The most robust and robust analytics solution to improve the digital experience
What do you like best about the product?
Heap is a software that has a lot of operational and analytical resources that support our sales process and e-commerce decision making. The dashboards have good default views and are customizable, which is something I really liked. Through these analytics we have been able to gain insight into user behavior and gather important data to devise future strategies for customer and marketing success.
What do you dislike about the product?
The adaptation process has not been the most pleasant, the training could have been smoother. This product has a steep learning curve.
What problems is the product solving and how is that benefiting you?
Heap has helped us provide a better digital experience for all our users and has made our data analysis more robust. Its analytical capabilities have been extremely helpful in having a clear landscape of our product performance and has played a defining role in our decision making around sales, marketing and even our customer service.
Recommendations to others considering the product:
It is an incredibly powerful tool for detailed analysis of products, web behavior and customer interests. I would definitely recommend it.
Helpful Heap
What do you like best about the product?
Great, easy to understand, and modify dashboards, reports, and analyses. A good place to consolidate analytics.
What do you dislike about the product?
Visual design and the aesthetic can be a little drab – but not at all an issue with functionality.
What problems is the product solving and how is that benefiting you?
Analytics. Dashboards. Reports.
Fastest Product Analytics Tool
What do you like best about the product?
fast implementation
event visualizer
live tracking
event visualizer
live tracking
What do you dislike about the product?
i like everything, there is nothing i dislike
What problems is the product solving and how is that benefiting you?
how my users are using feature
funnel of user journey
what makes user to purchase product & more...
funnel of user journey
what makes user to purchase product & more...
Tool for quick and effective analysis
What do you like best about the product?
It is easy to use and has features that help us to collect data and track the behavior of our audience in web and mobile applications, it provides valuable information about the behavior of your client, I like the function to add several statistics to a report and then several reports to a dashboard, I also love the approach to creating reports and integrations with other tools, I love the ability to quickly adjust my breakdown analysis within the tool, it also allows me to see in real time what my clients are doing, my tool Favorite is the information page, where we can analyze user activity.
What do you dislike about the product?
Since I started using this tool, I have not had any major problem, all its functions and features adapt very well to all my needs, I have nothing negative to say about it.
What problems is the product solving and how is that benefiting you?
It helps us find user profiles and account details is what impresses me the most, it has also helped us make some of the best decisions about products, this tool has provided us with a unique view of the behavior of our customers beyond what We have been able to analyze with other tools, it uses statistical analysis to identify segments within its funnel that statistically convert more than the average, it is also very useful for solving user problems, it has really simplified the way we track user activity.
It's a robust tool
What do you like best about the product?
It's a robust tool that allows me to monitor and measure every metric of my product
What do you dislike about the product?
It's not easy or intuitive for first users. They require particular experience in analytics tools.
What problems is the product solving and how is that benefiting you?
It allows me to monitor my product metrics
Recommendations to others considering the product:
none
Really good for analyzing data
What do you like best about the product?
Heap is a software that has helped us a lot in analyzing our data from the users of our platform. We created the events that we wanted to track and it has been really easy to use it ever since.
What do you dislike about the product?
For some people using heap is a little complicated. I've tried to teach some of my coworkers to use it and they find it a little confusing at first. Maybe there should be some easier way to use it.
What problems is the product solving and how is that benefiting you?
We use heap to calculate our clients health in our platform. We can see how many times they have used specific features and how they are engaging with our software.
Recommendations to others considering the product:
Recommend doing some tutorials before using it
Great Product
What do you like best about the product?
I like the event creation process the most
What do you dislike about the product?
Sometimes it's hard to navigate the new features
What problems is the product solving and how is that benefiting you?
I am trying to understand the user behavior on our website
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