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Amplitude Digital Analytics Platform

Amplitude Analytics | 1

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External reviews

2,366 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chaitanya N.

A great tool we can't live without, a steep UIX learning curve but works very well

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
- No limits to the amout of data we can send even on the free plan
- Clean visuals
- Possibilties to add all team members on the free tier
What do you dislike about the product?
1. Steep learning curve for UIX. Doesn't intuitively match with spreadsheet graphs.
2. I can view a graph in only 1 view. Let's say I want to see the same graph in 2 separate time frames then I have create 2 different charts altogether. This is very clunky. It should have the posisbility to view teh same chart in multiple views.
3. Lack of learning resources. Contrast with Webflow.com. It is EXCELLENT in terms of the learning resources it provides. Compare to that Amplitude is a 2 / 10. This makes the learning curve harder.
What problems is the product solving and how is that benefiting you?
Regularly and easily view product analytics


    Michał F.

Best product analytics tool I've been using for more than 4 years now

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
Event-based structure of data, lighting speed, well-thought free plan, great account managers, almost endless possibilities to tweak the data however you want.
What do you dislike about the product?
A huge price/cost leap between the freemium and paid plan + "a very good" approach to what include in the cheapest paid plan (business-wise for Amplitude). I'd love to have some of the features in the freemium plan that we currently use (in a previous company we had a paid one).
What problems is the product solving and how is that benefiting you?
That you can finally design the product/business funnel just the way you want. If you create the tracking plan well, then it gives you endless possibilities to both analyze day-to-day performance and do awesome explorations for the next projects/optimizations.

At the same time, it's dead simple to implement it thanks to great documentation, SDKs and API. Last, but not least, it's easily integrated with any tools we use, from VWO or Google Optimize, to email sending services or other tools.


    Financial Services

Versatile, great trainings!

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
I love how versatile the analytics are, we can easily pull out information in many different forms. The demo account has tons of tips and training which is very useful to help understand the data and translate it into insights.
What do you dislike about the product?
We had some issues with our data source and support did take a bit longer than ideal.
What problems is the product solving and how is that benefiting you?
We are using it for product analytics and user insights.
Recommendations to others considering the product:
Definitely sign up for the webinars and check out the demo account.


    Alexandra M.

Every information you need in an understandable and smart way displayed

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
That it is easy to use, you find all the information you need and the costs are a great value
What do you dislike about the product?
It would be helpful to have more tips in the help center how to find the codewords to use i.e. ip_address=
What problems is the product solving and how is that benefiting you?
We are using it as fraud detecting and its been amazingly helpful


    Alison F.

Attractive software - easy to share results

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
The design of the graphs. Ability to easily filter users. Graphs are well explained through tutorials.
What do you dislike about the product?
Sometimes the labelling is a bit complex. Sometimes I lose track of my work progress - automatic progress saving step-by-step might help me. Similar to how you can look back through code in R to see what you have done.
What problems is the product solving and how is that benefiting you?
Solving user queries. Understand early user behaviour for an app. User retention.


    Robin R.

The analytics tool product people need

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
Key capabilities for behavior-based analysis
What do you dislike about the product?
Hierarchy of spaces, dashboards and charts is not intuitive. Not always obvious how some more complex things work.
What problems is the product solving and how is that benefiting you?
Understanding how users use our products
Recommendations to others considering the product:
Have a try first and use Segment to feed it so that you don't overly rely on it


    Computer Software

An excellent application for getting actionable user insights

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
Amplitude is like a full data scientist working for you. It has so many features out of the box that make it it a breeze to work with
What do you dislike about the product?
The price point is definitely on the steep side, although you can apply for a scholarship if you are just founded and less than 20 people
What problems is the product solving and how is that benefiting you?
We're constantly reviewing the behaviours correlated to usage of certain features. This gives us more information about what to build next for maximum impact
Recommendations to others considering the product:
Speak to someone from the sales team for a trial


    Ivan P.

Must-have tool to grow SaaS products

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
All features it includes. Cohorts, segmentation, events grouping, easy to work with user attributes, and events attributes. The tool works fast. Good design. Detailed guides on how to use data to grow products faster.
What do you dislike about the product?
Everything is okay. I use Amplitude for a few years and had no problems with it.
What problems is the product solving and how is that benefiting you?
Understanding what features are used the most.
Understanding who are the customers that use our product for a long time


    Einat L.

Easy to manage

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
It's super intuitive to create graphs and dashboards, filter by many different parameters and create proper segmentations. It's helpful that we could also drill down to users' details where required.
What do you dislike about the product?
I miss being able to change parameters such as time frame and others on one graph within a dashboard without leaving the dashboard.
What problems is the product solving and how is that benefiting you?
Tracking features' success and following up on KPIs, as well as understanding issues in the funnel, bugs and points for optimization.
Recommendations to others considering the product:
Very comfortable and easy to use tool.


    Computer Software

Best Product Analytics Platform

  • August 19, 2020
  • Review verified by G2

What do you like best about the product?
Easy of use
Effective charts
Real-time Updates
What do you dislike about the product?
Cost :-(
Configuration if Dashboards can be confusing
What problems is the product solving and how is that benefiting you?
product usage analysis
Recommendations to others considering the product:
It's a great platform