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A modern, comprehensive platform for data analytics
What do you like best about the product?
Modern UI, easy to navigate website and big flexibility on measures and plots.
What do you dislike about the product?
Unfortunately, it is not compatible with powerBI. It also doesn't have a mobile app.
What problems is the product solving and how is that benefiting you?
Tracking the behaviour of our app's customers.
Recommendations to others considering the product:
If you're looking for an up and coming analytics platform with aesthetically pleasing UI, you're in the right place. However, alternatives might better suit some specific needs.
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Great free tier
What do you like best about the product?
The free tier is very complete and saves 10m events per month
What do you dislike about the product?
Its Hard to track why some events are not being recorded on amplitide
What problems is the product solving and how is that benefiting you?
Ab testings, product metrics
Great analytics
What do you like best about the product?
Analytics capabilities for understanding users
What do you dislike about the product?
Outages in for instance China that happened once.
What problems is the product solving and how is that benefiting you?
We understand our users better
Amazing tool, critical for our app business
What do you like best about the product?
Amplitide is very easy to implement but extremely powerful. It allows us tog sin amazing insight into how users use our apps so we can focus on improving what really matters.
What do you dislike about the product?
It’s sometimes hard to segment users by properties because properties are only registered when events are triggered. I would appreciate profiling users directly regardless of events.
What problems is the product solving and how is that benefiting you?
We use it to monitor how users use our apps, discover usage patterns and improve the app in ways that will actually make an impact based on what users are doing. We’ve seen an increase in usage, ROI and customer satisfaction.
Good tool for data driven product teams
What do you like best about the product?
The live event stream is really accurate. And it's very simple to create a brand new dashboard.
What do you dislike about the product?
The user lookup could be more simple to read.
What problems is the product solving and how is that benefiting you?
We are a data driven product team. With Amplitude we can easily make good product decisions based on data
good analytical pm tool
What do you like best about the product?
easy to pull info across different parts of the info I need, like cohorts and user path
What do you dislike about the product?
can't pull a pivot table and the chart data doesn't match the graph data, boo
What problems is the product solving and how is that benefiting you?
understanding how users are using the app, when, why, how, how often, where
Impressive Customer Support
What do you like best about the product?
Customer support has been A1 on every occasion. They get on the ball, solve it, and give you great additional information. All that while being genuine and friendly.
What do you dislike about the product?
Not much. Ampltude is still growing, so yeah there are some limits to the platform, but overall it's a very great tool.
What problems is the product solving and how is that benefiting you?
Automated dashboards for stakeholders is our main use. Some ad hoc stuff too, although half the time we use sql and python coding to get those results.
First analytic dashboard for me.
What do you like best about the product?
Very easy to use. I love the different views you have to read the data. The user "look-up" function is very useful for me. The standard user journey from product discovery to purchase is very complicated and it's more attractive to see it with amplitude. I very often use the funnel function too. I think it's the best functionnality of the tool.
What do you dislike about the product?
Sometime it could be complicated to mix user property and event property... I also I have a little problem when I switched from Zendesk connect to Braze, when I discovered that if I want my cohort to be automated to Braze it was a premium option...
What problems is the product solving and how is that benefiting you?
I know my app user behaviors better. In this way, my A/B test have a real meaning and I can take real business decision with analytics. Also the fact that I can connect amplitude with Zendesk, Braze is a perfect way for me to handle crm management.
Recommendations to others considering the product:
I think you can choose amplitude without a problem if you want a simple solution for reading data that may seem complex at first. Make a funnel, follow the behavior of a single user, identify friction points on our app, follow ab tests, everything is possible. This is my first analytics tool and I know I would have a hard time switching to another tool right now. The use of the API is simple and allows management of events with all third parties very simplified.
Amazing easy-to-use analytics platform
What do you like best about the product?
Excellent tool for monitoring events and errors that facilitates product analysis, including detailed measurements. I like that it has several templates and graphs with which it is possible to represent all the information and data. It is a software for data analysis, easy to use that provides a variety of tools to segment the data, it is simple to manage the information and do all the work. With Amplitude, I can get information and insights in seconds, and it also has a clean and easy-to-use user interface.
What do you dislike about the product?
I have no major complaint with Amplitude, in general the user interface is quite simple. The user interface is not very user friendly and the graphics are not very customizable, I wish there were more instructions or even illustrations for users to handle the breadth easily.
What problems is the product solving and how is that benefiting you?
Amplitude has really been a practical tool, as a tool it has allowed me to quickly determine who are the activated users, the advanced users, the embedded users. It facilitates project management in all aspects, from delving into a user to solve problems to telling a story with analytical images and comments, it has allowed us to obtain information about the functions that our clients use the most and visualize their journey through the application to plot and quantify the entire user journey.
Recommendations to others considering the product:
I love this software as it is the best product I have used for reporting, it is very powerful and completely ideal for designing. It is one of the best programs I have ever tried!
Great Client Service
What do you like best about the product?
The Review is based on my experience working with the Client Service (Platform) team. Tracy, who I worked with this time from the platform team was professional and helpful. I recently took over the Amplitude project at my company and was not very familiar with how it was set up. Tracy always responded to my emails in a timely manner with easy to follow steps, suggested documentation links, and additional insights if she has any. She knows the ins and outs of the product. There were a few times when she had to confirm with internal engineers, she circled back to be the next day or two.
What do you dislike about the product?
I haven't had any negative experience with the teams I worked with so far.
What problems is the product solving and how is that benefiting you?
Redshift ETL plugin, Amplitude Analytics UI, and AWS S3 data destination setup
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