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Amplitude Digital Analytics Platform

Amplitude Analytics | 1

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External reviews

2,365 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Review for Amplitude

  • October 25, 2019
  • Review verified by G2

What do you like best about the product?
On the ball on alerting us on outages and monitoring alerts are very useful in helping us to detect bugs in events.
What do you dislike about the product?
Steeper learning curve for users and more comprehensive training videos needed.
What problems is the product solving and how is that benefiting you?
Visibility of data and data transparency. Now everyone can understand how our users behave and act to improve it.


    Internet

Must have tool for product analytics

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
Amplitude is a vital part of our company, and we rely on the data we analyze there to make all important product decisions.
What do you dislike about the product?
I can't think of a single thing Amplitude could do to improve.
What problems is the product solving and how is that benefiting you?
With amplitude, we analyze usage for two applications and our website (desktop & mobile).
Recommendations to others considering the product:
Go for it! You will never regret using Amplitude, and their support team (enterprise) is excellent at ensuring you're getting great value from the product.


    Insurance

Great product, helps us understand out customers quite a bit

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Ease of use and the features that are available OOTB.
What do you dislike about the product?
Everytime you change the tagging, the tagging does not change for historical data. As a result, your analysis can be a bit skewed.
What problems is the product solving and how is that benefiting you?
Understanding customer drop off points. Q&E metrics. Conversion %
Recommendations to others considering the product:
Amplitude has a free tier. Try it out and see if it meets your organizational needs.


    Internet

Very powerful analytics platform

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
The speed (Some seconds) to make any analysis from very low level to aggregated data
What do you dislike about the product?
When they are errors in the past from our side or amplitude’s side it’s very difficult to correct them retroactively
What problems is the product solving and how is that benefiting you?
I want to understand the user journey and compare the behaviors and KPIs during AB Tests


    Financial Services

Great Analytics Tool

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
Easy to use for all cross-functional team members. Provide a range of tools to segment the data. One of my favorite is the ability to easily segment by cohorts and create fast views into our data based on our kpis.
What do you dislike about the product?
Nothing at this point. Amplitude has been a great tool for us, we have started with them in 2019 so we are still digging deep on all the features and abilities, we have not encountered any blockers with the tool so far.
What problems is the product solving and how is that benefiting you?
We wanted to a powerful analytics tool to help us get quick insights about our customers and track the health of our funnel.


    Edison C.

Amplitude is essential for lean Product teams

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
The best part about Amplitude is the ease with which you can get right to insight that's most essential to Product teams, without having to lean on a BI or data science team that you likely don't have or can be tasked with more important work.
What do you dislike about the product?
My number one gripe is that I wish I could build more complex dashboards and have more flexibility in the UI canvas. There's too much white space reserved.
What problems is the product solving and how is that benefiting you?
Maximum insight into the metrics that are most relevant to what's happening in the product at that time.
Recommendations to others considering the product:
Focus on the questions you want to answer, start small, grow usage organically, then go back and refine your internal processes.


    Computer Software

Best analytics platform for PMs

  • October 24, 2019
  • Review verified by G2

What do you like best about the product?
Fast querying, easy to share charts with the org, no data sampling
What do you dislike about the product?
As they add more features it gets a little more confusing managing charts vs dashboards vs team spaces etc.
What problems is the product solving and how is that benefiting you?
Funnel analysis, retention research, cohort behavior
Recommendations to others considering the product:
Work with the team to define your event scheme well


    Nico A.

Best tool for user behavior analytics I've used

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
It's a complex product, but really easy to use. As a PM leader in the organisation, I preach to PM's the 'build, measure, learn' mantra all day, every day, but it's really hard to ensure that measurement actually happens. Amplitude is so intuitive, and makes is so easy to dive straight into a user funnel, and start segmenting, that there's no excuse anymore. It creates a culture of experimentation and accountability. Love it!
What do you dislike about the product?
We have a two-side marketplace, and certain critical business funnels effectively span two different users' sessions. Given that a funnel is created around a user ID, it's impossible (or at least very hard without duplicating events) for us to create an end-to-end funnel.

I realise that limitation comes from the nature of our business, and I imagine other two-sided marketplaces are experiencing it, but it would be awesome if you guys came up with a way to tackle that - perhaps another identifier that we persist on both sides of the marketplace, such as a transaction ID? I dunno. You da analytics magicians.
What problems is the product solving and how is that benefiting you?
Measuring impact of a given feature or experiment to the users' behaviour, and being able to segment is absolutely priceless for us. Hoping to unlock more value with the the other features that we haven't truly explored yet.


    Internet

Pretty good! Need to improve on-boarding experience

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
Parameter feature like developer experience is convenient and appreciated! the visualization which could be broken down into details is easy to track down users.
What do you dislike about the product?
the Onboarding experience is a pain, there are a lot of things you could do with amplitude, but at first, it's confused to know where to start, it might be helpful to have a step by step guided tour with different use cases.
What problems is the product solving and how is that benefiting you?
Behavior analysis with product. Getting more and detailed understanding on users.


    Consumer Services

Plenty of easy-to-use ways to navigate your product & marketing decisions

  • October 08, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about amplitude is the thousand different layers, cross-data, conversions and custom formulas that you can use to analyze user behaviour
What do you dislike about the product?
Sometime the support is a bit slow, but on other side we rarely have a problem
What problems is the product solving and how is that benefiting you?
1) Constant update of key metrics (once you create a dashboard you follow it forever) 2) Taking decisions both in product & marketing 3) Easy to onboard new team members by going through amplitude