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Potentially powerful analytics tool
What do you like best about the product?
Amplitude is great when you have set up your events correctly. I love using the funnel analysis.
What do you dislike about the product?
It'd be amazing if Amplitude wasn't as reliant on the company to set up a proper event architecture. I've used another tool in the past that all you had to do was enter a line of code and it tracked everything (even retroactively).
What problems is the product solving and how is that benefiting you?
I use Amplitude to help identify where customers fall out of our funnel. This has helped me figure out where to focus my user research efforts.
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Analytics and Insights Democratized
What do you like best about the product?
The product is so easy to use that even folks who don't normally work with data in our organization are comfortable hopping in and getting adhoc questions answered themselves.
What do you dislike about the product?
I wish there was more content and material out there to take me from an intermediate to advanced user.
What problems is the product solving and how is that benefiting you?
Improving customer acquisition through our sign up and enrollment flow. We've been able to easily identify where we're losing users and what the most pressing issues are, which helps with prioritization.
Powerful analytics, easy to use
What do you like best about the product?
Pathfinder chart for workflow discovery in-app
What do you dislike about the product?
Complicated instrumentation at Enterprise when I was at Rally Health (UHG company)
What problems is the product solving and how is that benefiting you?
Product launch, workflow discovery. Most benefits around ease of exploration without committing to a dashboard view.
Great for app analytics
What do you like best about the product?
Visualizing data easily, it is great for our app metrics
What do you dislike about the product?
I haven't run into many problems, the most was historical data took some time to set up
What problems is the product solving and how is that benefiting you?
We are able to view app feature use which has helped with making decisions around the app.
amplitude is great!
What do you like best about the product?
ease of use, variety of visualizations, admin features
What do you dislike about the product?
lack of integrations with 3rd party products, namely intercom
What problems is the product solving and how is that benefiting you?
better understanding our behavioral metrics
Clarity on what and how to improve important product metrics to increase retention
What do you like best about the product?
I have always had so many questions about how actual users are behaving in our system. Building a B2B product means that our interactions with the customer are limited to the administrators who deploy the system to their employees. It's difficult to get direct feedback or an understanding of how the individual users actually utilize the system or if they are finding value. With Amplitude, we are not able to understand and answer critical questions about how users behave with our system.
What do you dislike about the product?
There is A LOT of functionality in Amplitude that I'm sure is extremely valuable. However, it's not the most intuitive to run analytics or drill into the data without deep diving instructions on how to do so.
What problems is the product solving and how is that benefiting you?
We are trying to understand why users do not engage with the system regardless of the campaigns HR administrators run to engage their employees. We build a lot of aspirational features to help employees "realize their potential" but don't really understand if we are realizing that vision. With Amplitude, we've been able to identify small wins, points of friction in fundamental workflows that have increased engagement and retention.
Have better conversations and make data driven decisions
What do you like best about the product?
Once we launched Amplitude our team started having real conversations about priorities, OKR and our roadmap. I can't recommend Amplitude enough, it easy to use, their pricing model lets you add as many users as you need. This spread a data driven culture like wildfire.
What do you dislike about the product?
There are some small ease of use enhancements that I would like them to work on, but they are so minor compared to the benefits.
What problems is the product solving and how is that benefiting you?
We use Amplitude to answer questions like:
- What should we work on?
- What feature should we depreciate or invest less in?
- What should we work on?
- What feature should we depreciate or invest less in?
Great user experience
What do you like best about the product?
I really like that its really easy and intuitive to visualize a ton of data. You don't need to be an analytics expert to be able to see the basics of your conversion funnel, main customer segments, etc. Also really appreciate that they're constantly adding new features and functionality! Really been liking the Pathfinder functionality recently to track where our customers go after hitting errors.
What do you dislike about the product?
Our company funnel is fairly flat so some of the prediction tools aren't as helpful. I also wish there was a way to determine conversion for back to back events, versus steps within a given time frame.
What problems is the product solving and how is that benefiting you?
We use Amplitude to look at what our customers are doing in our app, where we're losing people in a conversion funnel, and especially for a/b test result analysis and segmentation.
Great analytics tool
What do you like best about the product?
The user interface and how powerful it is to use
What do you dislike about the product?
It takes some time to learn how to get the most out of it
What problems is the product solving and how is that benefiting you?
Cohort analtysis, north star metric tracking and conversion funnels
Beautiful visualizations with impactful data
What do you like best about the product?
Allows us to easily funnel users and understand where they're dropping off or having difficulty with our platform. Visualizations are easy to build and understand, and easy to share.
What do you dislike about the product?
It's a little more difficult/less intuitive to build more complicated visualizations or do custom calculations or modifications with the data within the visualizations.
What problems is the product solving and how is that benefiting you?
Amplitude helps us understand our user conversions and better understand how users are interacting with our platform so we can build better services.
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