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Seamless and empowering, enabling efficient, flexible automation across our systems.
What do you like best about the product?
What I like best about Workato is its endless possibilities and flexibility. It empowers us to automate complex workflows across multiple systems with minimal coding, while still allowing deep customization when needed. The platform adapts to virtually any use case, making it a powerful tool for both simple integrations and enterprise-level automation.
What do you dislike about the product?
Honestly, there’s nothing I dislike about Workato. It’s intuitive, powerful, and consistently meets our integration needs without major limitations.
What problems is the product solving and how is that benefiting you?
Workato is solving the problem of repetitive manual tasks by automating workflows across our tools and systems. This saves significant time, reduces human error, and allows our team to focus on higher-value work instead of routine data entry or process management.
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Great customer support for developing recipes
What do you like best about the product?
Customer service agents are prompt, knowledgeable and friendly. They have a lot of inbuilt connectors.
What do you dislike about the product?
They are on expensive side. There are other competitors which cost much less than Workato.
What problems is the product solving and how is that benefiting you?
It helps transforming data and pushing it from one system to another.
Seamless Integrations Powered by AI and Intelligent Automation
What do you like best about the product?
The platform is incredibly intuitive, making it easy to build and manage automations without heavy engineering effort. Workato’s extensive support for connectors, APIs, and IDP enables seamless integration across systems, while its growing AI capabilities and data services (including ETL and reverse ETL) make it a versatile tool for both operational and analytical workflows.
The responsiveness of the product team and customer support is exceptional—they’re quick to assist and consistently roll out thoughtful improvements based on user feedback. I also appreciate the focus on human-in-the-loop interactions and how the platform simplifies change management, making it easier to adapt and scale automations as business needs evolve.
The responsiveness of the product team and customer support is exceptional—they’re quick to assist and consistently roll out thoughtful improvements based on user feedback. I also appreciate the focus on human-in-the-loop interactions and how the platform simplifies change management, making it easier to adapt and scale automations as business needs evolve.
What do you dislike about the product?
There isn’t much to dislike about Workato—it’s a robust and thoughtfully designed platform. That said, I’d love to see a more intuitive and user-friendly data mapping experience. Additionally, while the AI Assistant is still relatively new, it shows promise. It would be great to see it mature into a more developer-friendly tool, similar to how AI tools like Cursor streamline and accelerate development workflows.
What problems is the product solving and how is that benefiting you?
Workato is helping us solve a wide range of integration and automation challenges across key functions like GTM, Finance, Accounting, HR & Talent, and our EDI team. We’ve streamlined numerous workflows for stakeholders, enabling greater operational efficiency and cross-functional alignment.
Over time, we’ve seen consistent year-over-year growth in hours saved, reduced costs, and improved speed and agility. Consolidating multiple iPaaS solutions into Workato’s unified platform has helped us reduce errors and simplify support. Additionally, Workato’s generative API capabilities, support for ETL and reverse ETL use cases, and the introduction of AI Agents have further enhanced our ability to build scalable, intelligent automations that drive measurable impact across the business.
Over time, we’ve seen consistent year-over-year growth in hours saved, reduced costs, and improved speed and agility. Consolidating multiple iPaaS solutions into Workato’s unified platform has helped us reduce errors and simplify support. Additionally, Workato’s generative API capabilities, support for ETL and reverse ETL use cases, and the introduction of AI Agents have further enhanced our ability to build scalable, intelligent automations that drive measurable impact across the business.
Shift from Ability to Capability
What do you like best about the product?
I love the ability to have both integrations and automations function in the same business transaction.
What do you dislike about the product?
Workato doesn't directly support dictionary data types. This restricts it's ability to aggregate information into data types for complex uses.
What problems is the product solving and how is that benefiting you?
Many of our tools are acquired and maintained by non-technical folks. They can be in operations, sales, marketing, etc. and have operation skills, and they lack the technical skills to build scalable and efficient solutions.
Workato can access thousands of APIs that a only developer knowledge of the specific tool in mind would have to know about. With Workato, I can create integrations without a large technical background.
Workato can access thousands of APIs that a only developer knowledge of the specific tool in mind would have to know about. With Workato, I can create integrations without a large technical background.
Vaibhav's Review
What do you like best about the product?
The UI/ UX of Workato is top-notch and very easy to integrate with any application.
What do you dislike about the product?
The logging/debugging mechanism can be better.
What problems is the product solving and how is that benefiting you?
Having One-Stop solutions and building a Monster product by Integrating with different applications.
We build automations and integrations that significantly streamline work processes using Workato.
What do you like best about the product?
I can easily integrate with other systems and perform a wide range of actions – all without writing any code.
I’m also able to carry out complex operations that involve advanced logic.
I’m also able to carry out complex operations that involve advanced logic.
What do you dislike about the product?
When there are syntax errors, it doesn't tell me exactly what the problem is or suggest how to fix it.
What problems is the product solving and how is that benefiting you?
Complex automated processes that require information from multiple systems.
Building and managing integrations to automate business processes across multi platforms.
What do you like best about the product?
Workato is a powerful low-code platform that makes it easy to automate workflows across apps like Salesforce, NetSuite, and Slack.
It offers pre-built connectors, real-time triggers, strong error handling, and enterprise-grade security—making automation fast, scalable, and reliable.
It offers pre-built connectors, real-time triggers, strong error handling, and enterprise-grade security—making automation fast, scalable, and reliable.
What do you dislike about the product?
Workato can be costly, has a learning curve for formulas, and managing many recipes can get complex.
Debugging and some connectors may have limitations.
Debugging and some connectors may have limitations.
What problems is the product solving and how is that benefiting you?
Workato solves the problem of disconnected systems by automating workflows across apps like Salesforce, NetSuite, and HCM.
This saves time, reduces manual errors, and improves efficiency by streamlining business processes.
This saves time, reduces manual errors, and improves efficiency by streamlining business processes.
Best iPaaS tool out there!
What do you like best about the product?
The simplicity of connecting to any app and develop with ease.
What do you dislike about the product?
No actual downside.. Maybe the AI roadmap - as it's missing some standard modern features
What problems is the product solving and how is that benefiting you?
Connectivity to any app needed
Automate with Workato
What do you like best about the product?
It is very easy to to build automation and monitor them
What do you dislike about the product?
They invest too much in multiple features (making them not good enough)
What problems is the product solving and how is that benefiting you?
Real time automations
logic that cloud apps cannot provide
Integration orchestration
logic that cloud apps cannot provide
Integration orchestration
One of the best integrations platform
What do you like best about the product?
Workato integration implementation is very easy, does not require any coding skills. You can just integrate the applications in minutes. As a boomi developer in past, I did not have any learning curve, it was that easy. It is quite impressive in its customer support and community. I reached out to customer support many times, and I was able to get my answers. In fact , support team helped me in technical review as well. Quite impressed with its features e.g., List, hash etc. In fact, formula modes in fields are great. As compared to boomi, where we need to configure quite big logic for complex transformations, here it can be done in a single formula field.
What do you dislike about the product?
Some of the functionalities are missing such as e.g., Salesforce lead conversion operation not available, application error code can not be directly accessed. As it recipe grows vertically, sometime it becomes difficult to match the code blocks.
What problems is the product solving and how is that benefiting you?
We are implementing the Order to Cash process for client. It is great fit considering their business processes.
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