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External reviews

524 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Retail

AssistIQ was very helpful in getting to the bottoom of an issue

  • February 20, 2025
  • Review verified by G2

What do you like best about the product?
Levi from AsistIQ was very helpful and showed her knowledge by asking great questions and directing me to where I needed to go
What do you dislike about the product?
The text for the "widgets" are not accurate or not tell the whole use of the "widget"
What problems is the product solving and how is that benefiting you?
I'm able to develop quickly to address challemges


    vijay b.

recommded to use workato for any integrations

  • February 19, 2025
  • Review verified by G2

What do you like best about the product?
Easy to develop and integrated with multiple systems and good customer support.
What do you dislike about the product?
As of now i havn't seen any dislikes on workato.
What problems is the product solving and how is that benefiting you?
Integrate between two systems like Akeneo and Bynder to get specific information from the systems.


    Adrian P.

Powerful, versatile, easy to use

  • February 18, 2025
  • Review verified by G2

What do you like best about the product?
The versioning feature and the easy way of deploying a project
What do you dislike about the product?
limitations on lookup tables and seach functionality withing the job history
What problems is the product solving and how is that benefiting you?
We used workato to automate and personalize the lead management flow


    Oren M.

Workato is well perform, sometime there a support needs and the support is very serviceable

  • February 12, 2025
  • Review verified by G2

What do you like best about the product?
the easy it makes the world of integration
What do you dislike about the product?
the missing of step by step debag and investigate failure
What problems is the product solving and how is that benefiting you?
Integration
it make very easy develop recipes


    Vinayak B.

Powerful and Easy-to-Use Integration Platform

  • February 06, 2025
  • Review verified by G2

What do you like best about the product?
Workato simplifying complex Integrations. Documentation is very descriptive so won't stuck while developing recipe and sdk's other than that there are chat support to help out.
What do you dislike about the product?
I span of this one to two years Workato has increase pricing heard from other collegues and management that could block Workato expantion over other tool like Boomi and Mulesoft.
What problems is the product solving and how is that benefiting you?
It's automated many use cases with our inhouse product that ideally take much efforts and workforce to process mannually.


    Olumba Chima A.

Efficient Automation Made Simple

  • February 05, 2025
  • Review verified by G2

What do you like best about the product?
Workato's user-friendly interface and robust integrations simplify complex workflows. It’s easy to set up automations without extensive coding, making it ideal for teams of all skill levels.
What do you dislike about the product?
Occasionally, there are delays in syncing data during peak times, and the pricing model might be challenging for smaller businesses.
What problems is the product solving and how is that benefiting you?
Workato helps us solve challenges with system integration, data consistency, and API management. It eliminates manual intervention in data processing, ensures seamless communication between platforms, and accelerates workflow automation, saving time and reducing errors.


    Arturo R.

Definitely recommend Workato

  • January 28, 2025
  • Review verified by G2

What do you like best about the product?
So easy to use and the number of features that it has
What do you dislike about the product?
That some times I find a few bugs everynow and then
What problems is the product solving and how is that benefiting you?
Workato works charms on automating daily tasks


    Retail

Great middleware

  • January 15, 2025
  • Review verified by G2

What do you like best about the product?
low - code / no -code. Great support. Easy to work with. Team loves
What do you dislike about the product?
Workato is an intuitive tool with many connectors to other services. The downsize can be a cost which can be managed through an efficient use of the tasks
What problems is the product solving and how is that benefiting you?
a quick integration between ecommerce systems


    Marketing and Advertising

Easy to use for a low-coder like me, but powerful too!

  • January 06, 2025
  • Review verified by G2

What do you like best about the product?
Workato is easy to use once you get to know it. The ability to connect my very focused multimedia asset management tools via APIs and webhooks is super useful. I am a post production project manager and we have a number of systems that need to be connected to enable our remote users to get their work done. A lot of whats involved is sharing links to videos, updating google sheets and updating Monday.com boards - often with the same information. We are almost finished desigining a system where both the google sheets and Monday boards are kept in sync via workato recipes that map the data by column, and in some cases the changes to the google sheet are automatically triggered by events in our Media Access Management system - via webhooks and another recipe. Workato is making it easy for us to transform the RAW json data coming from the webhook into actionable data for google sheets, then remap that data the columns and sync it to Monday.com!
What do you dislike about the product?
The learning curve was pretty steep, but starting with a simple recipe helped. Initially I found the error handling logic difficult to get my head around. But a combination of using AI helpers and support from Workator developers allowed me to understand it's importance. From there I was able to move onto more complicated data transformation recipes and build my own error handling into it.
What problems is the product solving and how is that benefiting you?
Workato helped me to work out how to use webhooks to trigger workflows (which I don't use that offten). Previously I have used tools like IFTTT but I progressed pretty quickly from the simple logic that they provided. Workato has all these great data transformation features that helped me to shift data around and map differing fields so they play nice together. A great example was connecting Monday.com boards to google sheets and automatically upding column data based on changes - in both directions. This is important as some other workflow tools only connect sheets and Monday in a single direction.


    Computer Software

Easy to use and a very powerful tool

  • December 17, 2024
  • Review verified by G2

What do you like best about the product?
Its easy to use and we can connect with other integrations and customise it according to our business requirement. Implementation of the workflow is also easy. Customer Support is great. I use it frequently to support other usecases.
What do you dislike about the product?
Sometimes working with lists may be difficult but gets easier with practice.
What problems is the product solving and how is that benefiting you?
Customizing according to our needs which the product does not natively support