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A great tool for great automation
What do you like best about the product?
A lot of application are known by Workato making integration between them really easy.
What do you dislike about the product?
Being use to develop my own script in python, powershell, bash, ... I was frustrated sometime to see that actually coding my own script would be faster/easier for some specific function.
What problems is the product solving and how is that benefiting you?
Facilitating tickets creation on Service Now through Slack using high level language.
Recommendations to others considering the product:
Easy to learn, and the support is pretty efficient, don't hesitate to use the chat window that sometimes pop-up in the bottom right corner they are pretty quick to reply.
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Powerful Data Integration tool that's also easy to use
What do you like best about the product?
Workato has connectors for all major applications. You can create a recipe with a few clicks. There is a community with thousands of public recipes that users can import into their own recipe. Workato has a robust on-prem connector.
Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B.
Workato triggers are rather impressive. For example, if an Opportunity in Salesforce is WON then perform X action in another application - Workfront, or if a new invoice is created in Quickbooks then perform action Y in application B.
What do you dislike about the product?
Not a whole lot to complain about. The solution does what it is supposed to do.
2FA is available in Enterprise level subscription only. Would like this in Professional also.
2FA is available in Enterprise level subscription only. Would like this in Professional also.
What problems is the product solving and how is that benefiting you?
We were able to respond quicker to data integration needs within the organization. The solution was easy to use and didn't require consulting, this a cost saving.
Workato allowed us to go from brainstorming to delivering within minutes. Often times we can do this right in the meeting room as the ideas are floating in our heads.
Workato allowed us to go from brainstorming to delivering within minutes. Often times we can do this right in the meeting room as the ideas are floating in our heads.
Recommendations to others considering the product:
Test the solution. Workato team provides enough training to get you started. Lots of resources online and also in the community.
Bring your real business needs to the table as you discuss the product with Workato team, they are really good at finding solutions.
Bring your real business needs to the table as you discuss the product with Workato team, they are really good at finding solutions.
Stronger team great execution
What do you like best about the product?
The company has been built by some of the industries most respected and accomplished integration experts. They have relooked at one of the most challenging IT problems and solved it/ addressed it with the latest and most Innovative options available.
What do you dislike about the product?
The recipe is for complex, enterprise use cases are still being developed. The platform has a ton of potential and these are early days. They need a broader install base and adoption that will come with time.
What problems is the product solving and how is that benefiting you?
Enterprise Integration and project based cloud Integration.
Sr. Director Cloud Operations
What do you like best about the product?
That it's a very powerful and intuitive tool that enables non-developers to create simple to sophisticated automation solutions that can be applied to many different use cases and scenarios. Implementation time was very fast. We were able to move from a proof of concept to production use in little more then a month. The Workato team is exceptional in that they work very close with the customer to ensure that they achieve maximum value from the product and continue to engage with us long after we subscribed to the service.
What do you dislike about the product?
While not a significant issue the UI to create a "recipe" can take a little time to become familiar with but once you have some experience it's easy to use.
What problems is the product solving and how is that benefiting you?
We have used Workato to automate simple tasks such as handling and processing notifications via mail to building complex routines to facilitate orchestration of specific business processes. Workato is like an army of bots that allow our team to focus on more meaningful work.
Recommendations to others considering the product:
Be ready for rapid adoption!
Best customer support!
What do you like best about the product?
Customer support is very responsive and helpful.
WorkJam where people can build integrations with Workato staff
Many application supported
Slack Bot integration
Awesome sales person
WorkJam where people can build integrations with Workato staff
Many application supported
Slack Bot integration
Awesome sales person
What do you dislike about the product?
using for 5 months and so far nothing to complain.
What problems is the product solving and how is that benefiting you?
We are automating our Cyber Security user training and awareness feedback. Workato has allowed us to integrate various platforms and their respective logs, and in turn assisted us in our ability to paint an entire picture pertaining to the risk posture of a particular user and their respective device(s.)
Recommendations to others considering the product:
Integrates w many application on the cloud and on premises.
Very valuable integration tool
What do you like best about the product?
Workato greatly simplifies the problem of integrating disparate SaaS applications. Without Workato, some of the integrations such as integrating a Slack bot with Jira and Service Now would have taken days. We were able to get it done with Workato within a day.
What do you dislike about the product?
There is a bit of a learning curve initially on how to use the tool.
What problems is the product solving and how is that benefiting you?
Our typical use cases revolve around integrating multiple SaaS apps using Workato. We have greatly benefitted from time savings - sometimes to the extent of 90% as compared to having a developer code the same. Workato has pre-built connectors for most of the commonly used SaaS apps, so that saves us a big headache on some complex connection steps such as giving OAuth access through code.
Recommendations to others considering the product:
I don't know of any other integration tool that simplifies the integration of SaaS applications like Workato.
Must have automation tool for SAAS apps
What do you like best about the product?
Already in-built integrations using APIs for various SAAS application. Developers just need to know what field to use and can built an integration within few hours or a day. Custom integration that takes days or months can now be done in few hours or a day.
What do you dislike about the product?
Developer need to have good knowledge on API fields of the application to be integrated.
What problems is the product solving and how is that benefiting you?
Service Now and JIRA integration; Deactivating DocuSign accounts.
Recommendations to others considering the product:
Try it out to decide if it is a good fit or not. for the use case, decide a medium complexity one.
I've worked with other integration platforms, but Workato takes the cake.
What do you like best about the product?
Workato makes it easy to integrate our applications and allow for seamless operational and security automation.
What do you dislike about the product?
Documentation. It would be great to see more detailed examples.
What problems is the product solving and how is that benefiting you?
We are working to easily integrate multiple vendors and automate our business processes. Workato creates an intuitive way of getting this done.
From Nothing to Working integrations in minutes
What do you like best about the product?
The ease of being able to quickly add connections and see data moving from source to target applications.
What do you dislike about the product?
Performance for large batches of data has been less than optimal
What problems is the product solving and how is that benefiting you?
Ensuring that data from our customer master (NetSuite) and CRM (Salesforce) is available and accurate. Ability to quickly integrate with messaging platforms.
Recommendations to others considering the product:
Support team has been very responsive to a host of issues weather the issue was related to Workato or was something that we had done.
Enterprise class no-code integrations and automations
What do you like best about the product?
The ability for business analysts to quickly spin up integrations and be able to iteratively improve them as their process needs change. The range of enterprise systems supported. Single platform that supports the needs of IT and the business. Very powerful.
What do you dislike about the product?
There is always room for product and content improvement. Would love to see more content for builders on advanced use cases and advanced how-tos. Would love to see some enhancements to make error handling easier. Little things like that.
What problems is the product solving and how is that benefiting you?
Used in a number of places in our business and we recommend Workato to clients for all sorts of use cases. Internally we use it to integrate Quick Base procurement apps with NetSuite, to integrate Quick Base lead management apps to Marketo, to automate sales commission calculations in Quick Base, and to integrate with all sorts of cloud utililties like Box, Dropbox, Slack, SMS and to generic REST endpoints.
Recommendations to others considering the product:
Powerful integration platform for agile businesses empowering those closest to the work. Be mindful of building organizational competence, while no-code, there is still a learning curve and a scripting/logic background is helpful. Dedicate an individual to be your initial power builder to get over the initial learning curve,
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