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Automate Business Process
What do you like best about the product?
Seamless process of streamlining internal business processes
What do you dislike about the product?
Dislike is heavy just want to look on ui part
What problems is the product solving and how is that benefiting you?
Centralised databases
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Business Process Streamliner : Creatio
What do you like best about the product?
Creatio's robust customization options, which allow tailoring processes to specific business needs. Additionally, the platform's analytics and reporting tools contribute to informed decision-making, enhancing overall efficiency. The responsive customer support is also frequently praised for addressing queries promptly.
What do you dislike about the product?
Integration complexities with certain legacy systems and limited third-party app.
What problems is the product solving and how is that benefiting you?
Creatio addresses challenges in business process management, streamlining workflows, and enhancing overall efficiency.
Efficient CRM Solution
What do you like best about the product?
Creatio provides an intuitive interface, empowering seamless collaboration across sales, marketing, and service. Robust features enhance efficiency, making it a standout CRM for businesses aiming for streamlined operations.
What do you dislike about the product?
Creatio's reporting capabilities lack advanced analytics, limiting in-depth insights.
What problems is the product solving and how is that benefiting you?
Creatio is improving the UI in every release with the beginning from freedom UI which is a remarkable step. It makes the UI very interactive and intuitive which on the other hand other CRMs lack.
Good to have tool for a organisation
What do you like best about the product?
No code capability's to design work flow
Easily configurable option to drag and drop feature
Easily configurable option to drag and drop feature
What do you dislike about the product?
As all of the tools have limitation
We have some limitation on UI in terms of data presentations
We have some limitation on UI in terms of data presentations
What problems is the product solving and how is that benefiting you?
Sales funnel, speed to market, performance insights, timesheets management, marketing, services and ticketing management
Must have CRM tool for an organisation
What do you like best about the product?
It is really helpful in Creating low code-no code CRM solutions that can do various functionalities with inbuilt out of the box working.
What do you dislike about the product?
The business process are diverse and need to learn more about it with someone's help
What problems is the product solving and how is that benefiting you?
Creatio is solving various problems for all the end users like filtering of data and problem solving.It is benefitting me as the time consumed is minimal and efforts are less consumed.
Smart and Time Saving
What do you like best about the product?
Well there are a number of things. With Creation, we can do a whole lot of things in less time with its low code technology. Business Processes and DCM makes the process completely streamlined and automated. Excel reports can be easily generated. Creation integrations makes convenient to connect with other services.
What do you dislike about the product?
It takes some time to load initially which I think can be optimised further.
What problems is the product solving and how is that benefiting you?
Creatio is providing a lot of functionalities with low code no code which generally requires a hell lot of coding. It saves development time and effort.
Fantastic product to streamline/automate your business flows
What do you like best about the product?
A user can easily define flow and automate their daily repeated work.
Automated emails, notification, conditional approval are easily configurable.
Track changes of records can e maintained.
Dynamic and interactive reports can be created with out of the box dashboards configuration
I would suggest to at least have a demo of your requirement once if you choosing a CRM or an automation tool for an organisation
Automated emails, notification, conditional approval are easily configurable.
Track changes of records can e maintained.
Dynamic and interactive reports can be created with out of the box dashboards configuration
I would suggest to at least have a demo of your requirement once if you choosing a CRM or an automation tool for an organisation
What do you dislike about the product?
There are limitations in every software tools
So do we have in creatio.
At some place user want to have more analytics and automation where sometimes creatio cannot achieve it
Be can achieve it by integrating with other tools but it will cost extra
So do we have in creatio.
At some place user want to have more analytics and automation where sometimes creatio cannot achieve it
Be can achieve it by integrating with other tools but it will cost extra
What problems is the product solving and how is that benefiting you?
Automation of helpdesk query
Routing of emails and call to their respective departments
Automation of emails (templated)
Defining work flow in an department
Inventory management
Leave management
Salary calculation
Invoice generation
Routing of emails and call to their respective departments
Automation of emails (templated)
Defining work flow in an department
Inventory management
Leave management
Salary calculation
Invoice generation
Creatio Review: Good CRM Solution
What do you like best about the product?
Creatio is very powerful, housing many different useful functions and tools that track sales and customer data. When it comes to analytics, Creatio offers numerous options to display data that fits most, if not all, of our needs. Our company really likes the "activities" tab/feature of the platform. We use this heavily to plan out visits, appointments, repairs, etc. The platform also does a good job performance wise on both desktop and mobile environments. Having the mobile option is nice as it allows sales personnel in the field (Salesmen, Merchandisers, Drivers, etc) to use the platform via mobile devices, in contrast to a desktop only environment.
What do you dislike about the product?
While this isn't much of a downside, here is one thing to note if you are a team or person new to Creatio:
If you're taking on a role at your company as a Creatio admin, at first it may take a little bit to get used to the system and comprehend it fully. Creatio is a platform with a lot of uses and features, so naturally there is going to be learning involved to get a good understanding of the system. Nonetheless, Creatio provides numerous documents, articles, trainings, and FAQ's that help greatly with using, learning, and administering the platform.
If you're taking on a role at your company as a Creatio admin, at first it may take a little bit to get used to the system and comprehend it fully. Creatio is a platform with a lot of uses and features, so naturally there is going to be learning involved to get a good understanding of the system. Nonetheless, Creatio provides numerous documents, articles, trainings, and FAQ's that help greatly with using, learning, and administering the platform.
What problems is the product solving and how is that benefiting you?
Scheduling: Creatio gave us a proper and efficient means of scheduling work related tasks. Helps us to manage availability, schedule meetings/visits, and general work tasks. This is great as is behaves as a central hub for sales employees to manage their workdays to prevent potential scheduling conflicts, mishaps, and issues.
Data/Analytics: Using Creatio has allowed us to view sales and customer data efficiently. Information updates in real time, which allows for less on-demand upkeep and the viewing of real-time data, trends, and history. This allows for us to make educated sales decisions and strategies.
Customer Management: Creatio allows us to manage and view our entire customer base. Creatio also assists in adding new accounts to our roster.
Data/Analytics: Using Creatio has allowed us to view sales and customer data efficiently. Information updates in real time, which allows for less on-demand upkeep and the viewing of real-time data, trends, and history. This allows for us to make educated sales decisions and strategies.
Customer Management: Creatio allows us to manage and view our entire customer base. Creatio also assists in adding new accounts to our roster.
Reliability, Efficiency, and easy to learn
What do you like best about the product?
The end-user environment really as a bank becomes very easy and faster to use since it allows us to manage and address cases more clearly, concisely, and efficiently.
What do you dislike about the product?
As an opportunity for improvement, the response time to incidents.
What problems is the product solving and how is that benefiting you?
Resolve the delay in customer service, also automates processes to improve customer satisfaction.
Benefits of continuous learning.
Benefits of continuous learning.
Great product and reliable service
What do you like best about the product?
The platform is customizable, easy to set up, and integrates well with third-party apps. Additionally, the pricing is just right.
What do you dislike about the product?
There isn't much to dislike. The system has fulfilled our needs at every level.
What problems is the product solving and how is that benefiting you?
The data management now exceeds our expectations. Creatio has designed the platform in a way that allows us to organize data easily and make better decisions based on data. Creatio has become our competitive advantage on the market.
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