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Powerful platform, Great customer service
What do you like best about the product?
Key highlights of Creatio are its automation capabilties and effortless integrations with other software. Kudos to Creatio for their receptive attitude towards customer input. They demonstrate commendable agility in continuously refining and enhancing their platform in response to user recommendations, a trait that is truly exemplary
What do you dislike about the product?
The platform has a lot of features like customization, adding third-party apps, and managing data. But, these many features can be overwhelming for new users. It can be hard to know where to begin or how to slowly get the most out of the tool
What problems is the product solving and how is that benefiting you?
Creatio automates repetitive activities, allowing us to focus more on strategy and customer interaction. It eliminates manual errors and enhances productivity by streamlining processes.
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Great platform
What do you like best about the product?
This software has significantly elevated the productivity levels among our entire team. It has efficiently streamlined the merging of our various projects, regardless of the physical distance separating our remote team members. In addition, it has offered us a more explicit and determined perspective on our strategic path forward. Summarily, it has demonstrated itself to be a pivotal factor in transforming our workflows.
What do you dislike about the product?
More pre-built modules would significantly enhance user adoption, and we are looking forward to the upcoming updates that promise a broader range of composable modules.
What problems is the product solving and how is that benefiting you?
Creatio provides a comprehensive system to manage customer relationships, capturing all customer interactions. This makes it easier for us to track and study customer behaviour, even though some of the team is remote, enabling us to provide personalized service and strengthen customer relationships.
Great support for customer service
What do you like best about the product?
Creatio's platform is a well-built tool that empowers our school to handle substantial quantities of data with remarkable efficiency. This capability is pivotal in managing the extensive records and information associated with each student, from enrollment details to academic performance metrics. With Creatio, we can design and implement complex workflows that reflect the multifaceted processes of our educational services. These workflows are essential for coordinating the many moving parts of our operations, including class scheduling, assignment distribution, and examination coordination.
What do you dislike about the product?
With the freedom to build and automate solutions there are limitations in how quickly results are attained; essentially, nothing happens with the snap of one's fingers and that can be frustrating.
What problems is the product solving and how is that benefiting you?
School Populo was looking to future-proof its business and digitally transform its operations. We want our operations to be more efficient, adaptable and accessible in the digital realm.
Exciting possibilities with Creatio
What do you like best about the product?
The off the shelf functionality is excellent and the opportunity for future development is very exciting.
What do you dislike about the product?
That there is no excuse not to implement CRM ideas anymore
What problems is the product solving and how is that benefiting you?
Quote tracking
Marketing improvement
Marketing improvement
Creatio's crm bundle
What do you like best about the product?
I have worked on many projects and with various tools throughout my extensive career, and I would like to say that Creatio's CRM bundle has impressed me the most. The intuitive design of the dashboard and overall layout is very user-friendly. Because of this, my ramp-up time has reduced and a user get started with the day that much sooner. And with so many projects on the go at times, having the ability to easily tweak functionalities to cater project-specific requirements is also great and should not be underestimated.
What do you dislike about the product?
The pricing for smaller projects/teams might be a point of contention. However, given the ROI, the efficiencies the bundle offers is unbeatable.
What problems is the product solving and how is that benefiting you?
Mostly project management capabilities, task automation and data transparency across all teams working on projects.
Paperpushing is now a thing of the past
What do you like best about the product?
We started our journey with Creatio 5 years ago. At the start, we used Creatio as a customer base and we gradually added and automated workflows, testing them, making adjustments on the way to design the processes that would meet the needs of the prospects and customers and also the employees. Now, having to no longer paperpush is great! The easiness and intuitiveness with which we could do all that was what I enjoyed the most.
What do you dislike about the product?
Of course, there was a learning curve, but one exists for any product or software. That being said, we were able to get over that hump pretty quickly with the materials available to us in the knowledge base.
What problems is the product solving and how is that benefiting you?
With the vast amount of data and multiple, disparate systems, it was difficult to keep track of prospect funnel progress, invoices, payments, for example. We needed automation and coordination of systems and Creatio delivered.
Great software to grow and scale your business
What do you like best about the product?
Creatio is a great platform to handle Marketing, Sales, and Service. What I like the most about it is how easy it is to personalize dashboards and processes ourselves within seconds or minutes without depending on IT to help us move forward. We have also integreated it with other apps to make it easier for clients to reach us and it's been great.
What do you dislike about the product?
I realy don't have anything to report here.
What problems is the product solving and how is that benefiting you?
- Automations
- Lead management
- Peformance management
- Easy customer support management
- Lead management
- Peformance management
- Easy customer support management
Solid sales platform and Marketplace
What do you like best about the product?
Having implemented Sales Creatio as our go-to CRM solution, the level of integration and functionality it provides, especially with the BAS connectors, has truly transformed our sales process. The intuitiveness of the platform paired with these connectors allows for a seamless transition of data and processes, catering specifically to our business-as-usual needs and the unique demands of the automotive sector.
The Smarttender Connector, in particular, has been a game-changer for us. It integrates flawlessly with Sales Creatio, ensuring we stay ahead in tender management and tracking. This connector has saved us countless hours by automating what used to be manual entries and by providing real-time updates on tender statuses.
The Smarttender Connector, in particular, has been a game-changer for us. It integrates flawlessly with Sales Creatio, ensuring we stay ahead in tender management and tracking. This connector has saved us countless hours by automating what used to be manual entries and by providing real-time updates on tender statuses.
What do you dislike about the product?
The Creatio Marketplace has some great apps available for use, but overall, the selection is limiting. We were lucky to find exactly what we were looking for.
What problems is the product solving and how is that benefiting you?
Overall, Sales Creatio and its connectors offer a robust, end-to-end CRM ecosystem that works in harmony to deliver results. It's not just about managing relationships, it's about enhancing them through smart technology and integrations that understand the rhythm of your business. Highly recommended for any organization looking to elevate their CRM capabilities and streamline their sales operations.
Very good system. Intuitive and fast. An additional advantage is the approach of the developer.
What do you like best about the product?
- Possibility of a large number of modifications without using code
- Customer Support
- The speed of the system
- Stability of operation
- Mobile application
- Nice GUI
- Customer Support
- The speed of the system
- Stability of operation
- Mobile application
- Nice GUI
What do you dislike about the product?
- some buttons, as on dashborads are in an unintuitive place
- the size of some buttons is impossible to modify
- the size of some buttons is impossible to modify
What problems is the product solving and how is that benefiting you?
Creatio addresses any type of problem both technical problems and those arising from not knowing all the functions.
A Great Mix of Innovative and Intuitive
What do you like best about the product?
Creatio provides all the tools we need in a CRM system. Implementation is a breeze with their no code platform which is easy to use and allows for quick updates.
The level of customer service is truly one every company should strive towards. The team is knowledgeable and willing to listen to suggestions on how to improve.
The level of customer service is truly one every company should strive towards. The team is knowledgeable and willing to listen to suggestions on how to improve.
What do you dislike about the product?
Waiting for package deliveries can take a little getting used to however the team does a great job of differentiating between items that requires immediate action and what can wait for the weekend package.
What problems is the product solving and how is that benefiting you?
Creatio is allowing our service teams a centralized "one stop shop" that allows for more timely and consistent forms of service. Creatio is also a great management tool that offers beneficial reporting that enables us to provide the best services to our employees as well as our customers.
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