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External reviews

9,998 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chris H.

It helps us work even better together.

  • February 01, 2022
  • Review verified by G2

What do you like best about the product?
We're able to customize things to fit our exact needs. It helps us track all aspects of the projects we work on.
What do you dislike about the product?
The upsell of other products like the CRM. It was a little too easy to activate and some of our users activated it without running it by decision makers.
What problems is the product solving and how is that benefiting you?
Keeping multiple units within our company on the same page. It helps us stay on track and helps us meet deadlines.
Recommendations to others considering the product:
Don't let it overwhelm you. It's powerful and can be configured to meet your needs.


    Jacquelyn D.

Easy team collaboration and stakeholder management

  • January 26, 2022
  • Review verified by G2

What do you like best about the product?
I like that you can make unique boards in specific workspaces that are tailored to the needs if each subject. The automation features are intuitive and easy to work.
What do you dislike about the product?
I dislike that the notifications are not always consolidated when they occur within a small period of time. I've gotten 30 straight notifications before and its annoying.
What problems is the product solving and how is that benefiting you?
Monday keeps us organized and gives visibility to the entire team on the projects that we are all working on. With monday, we can keep our vendors and non-organization members in the loop.
Recommendations to others considering the product:
Love this product! It makes life so much easier and keeps the team on top of their projects.


    Kasimir B.

The best project management tool

  • January 20, 2022
  • Review provided by G2

What do you like best about the product?
It's very versatile and works very well for keeping track of many different projects for different brands, all at once. The best thing about Monday is probably the automation feature that simplifies the workflow by letting everybody know where we're at in a specific process.
What do you dislike about the product?
The price is a bit steep, to be honest. For smaller companies that still want to be able to use all the different features that only the Pro-plan offers will cost about $200-$300 / month, which is difficult to defend in a budget discussion.
What problems is the product solving and how is that benefiting you?
Monday lets you keep all the briefing, communication, and process overview within one tool, for everybody to see. Monday also helped create a barrier between different departments by keeping all the orders in one place. This has ensured us that we do not miss anything crucial.
Recommendations to others considering the product:
Ensure that everybody is onboard within your company and keep all the projects and communication regarding those projects within Monday. It will be easier to track the whole process, what led up to what etc. if everything is kept in the same software.


    Information Technology and Services

Needs more bake in time on the CX to be useful to sizable companies.

  • January 19, 2022
  • Review verified by G2

What do you like best about the product?
Looks easy to use and share with teams and clients, and easy to sign up, but that's where things go off the rails.
What do you dislike about the product?
Admin features aren't intuitive and control of members is lax, resulting in quick "auto upgrades" without onscreen controls.
What problems is the product solving and how is that benefiting you?
Can't merge team members using Monday trials, so everyone had to rebuild their boards. Can't invite other users who have accounts without taking more "members" than your boards allow. My finance team blew a gasket at the "auto-upgrade" feature when you add members to a board and exceed your limits. Not intuitive methods for mangaging users and members. Taxonomy is confusing. Members are seats, guests may be something else, I am still not sure, and viewers are free but all the invitation models use guests and members instead of viewer options. Invite too many members to a board, and you'll get auto-upgraded, which is only authorized deep in the terms and conditions.

We started using Monday on a free trial as a tool to manage projects with clients so that they had visibility to projects without having to buy expensive SFAnywhere licenses, and that would conform to clients' security requirements. That's the only benefit we realized, but not at the expense of the confusion and administrative gaps above. We won't be renewing.
Recommendations to others considering the product:
For small teams and sole proprietors on a budget who need a SaaS tool for managing projects externally with clients, monday.com might be useful. If you don't have strict controls on board administration, though, you could find yourself getting surprise charges. If you need to have strong administrative controls across many projects, be sure to talk to a support person at monday.com before you subscribe.


    Emmanuel D.

Awesome tool for project management and getting things done in a organised way!!

  • January 19, 2022
  • Review verified by G2

What do you like best about the product?
Monday design team has worked hard on its UI//UX; it's so amazing to use, and I like this a lot. Optimization for my new Macbook M1 Chip is Great and works smoothly.
What do you dislike about the product?
I have no dislikes on this tool. I don't know about others, but for me it works well. The only downside is the pricing! It is slightly high compared to other alternatives. New businesses will lookout for an option to reduce their expenses.
What problems is the product solving and how is that benefiting you?
I'm a graphic designer, and I work in a startup. This tool helps me to get my work done more efficiently and in priority order. This allows me to overlook things I should work on first.


    Brent C.

Customization, great performance and really good price.

  • January 18, 2022
  • Review verified by G2

What do you like best about the product?
Monday.com is fully customizable, easy to use and also compatible with Microsoft Office. I receive notifications when tasks are added or projects I am involved in. This software takes elements of your project and allows you to assign them to specific members of your team or invite customers to participate in comments or approval along the way.
What do you dislike about the product?
It has problems managing communications between different computers and sends a lot of spam via email. In addition, it does not have the ability to record task time. It lacks a lot of integration of tools and services in its mobile version, and sometimes it is very useful to be able to make changes from the phone. When you change the date of a project or task, in some cases it seems that the app treats it as a new project and your progress may be lost.
What problems is the product solving and how is that benefiting you?
It definitely helped cut down on most of the Bunny Trail emails that clutter our emails. It's a great tool for planning and communicating project timelines to teams and clients, and for organizing a to-do list or team tasks (as a manager). I like the different views you can have of your data. Perfect also for small teams with small budgets.
Recommendations to others considering the product:
It is generally recommended to activate the My Tasks tool to keep you always informed of the actions your team is taking in your absence, or to keep you informed of your progress on existing projects. Another great feature for those who are more comfortable with a good graphical representation is the ability to use kanban boards. These allow you to divide the project into columns and categorize tasks, creating different boards for each column. Simply drag the panels to change their position.


    Flora L.

It's an amazing tool, and they are always improving.

  • January 18, 2022
  • Review verified by G2

What do you like best about the product?
Definitely the most attractive thing about Monday.com is how easy it is to use, it has a very nice interface for new users and is very intuitive; it has a very well developed help and report support system. They still maintain a constant development of the application which is much appreciated.
It has an instructional program to show the flow of events, timeline, summary and concession map that can be used for a specific purpose or as a large scale enterprise.
What do you dislike about the product?
It can get a little complex as you dig deeper into the program. Sometimes things get lost because you are too immersed in the project. It's important to have side quests, but they must be handled well or else you'll get lost.
I found that Monday.com has limited ability to customize workflow automation to meet the needs of fairly demanding work environments in management.
What problems is the product solving and how is that benefiting you?
Me sirvió para crear aplicaciones con mi equipo de trabajo para mejorar nuestro flujo de trabajo y llevar seguimiento del progreso de proyectos y eficiencia de mis compañeros en las actividades asignadas, haciendo visible las estadísticas de productividad realizando las tareas de mi equipo. La recomiendo completamente para quienes necesitan gestionar equipos de trabajos pequeños y que no requieren de todas sus funciones, si no solo las básicas.
Recommendations to others considering the product:
If you are a person who requires a fairly comprehensive and customized project management for business workflows clearly this program does not meet your needs, it is recommended that you start looking at some other alternatives to avoid headaches. Monday.com is for those who just want a project manager that fulfills the basic actions that a project manager offers.


    Margaret B.

I manage my projects with Monday.com

  • January 13, 2022
  • Review verified by G2

What do you like best about the product?
Monday.com is a wonderful project manager for companies, it allows you to build complete boards to manage specific projects and deadlines for your team; boards that can either remain visible or private to the rest of the team with the options it brings to control what information is shared and when.
It also contains a fairly large amount of editable features that make it possible for a board to be customized and very specific based on the needs of you and your team.
What do you dislike about the product?
I must point out that for companies it is a bit uncomfortable the fact that it does not have certain tools necessary for communication between the staff of the team forcing you to have to use some external apps, for example:
Sharing and downloading files does not have much efficiency having to use external programs to share files between the work team such as Dropbox instead of Monday.
Despite being a tool that facilitates teamwork it does not have chat or video within it, so you have to use other specific means of communication such as Skype.
What problems is the product solving and how is that benefiting you?
This app was handy for me to create a more organized work environment being almost essential in my job, saving me a lot of time assigning tasks and seeing the progress of my entire team with the projects.
I developed a clearer organizational vision with this program and can now produce more complex strategies. Although I know that there are competing apps considered better, I recommend that you at least give Monday.com a try.
Recommendations to others considering the product:
Although Monday.com is a decently complete project management tool, you should take into account that you have to set up other types of media within your workspaces as it falls down quite a bit at this point.
A little bit of digging into the program is recommended because as nice as the interface is and as intuitive as it is, it doesn't make it any less confusing if you haven't used program managers before, plus you can get more out of some tools by knowing what they are capable of doing.


    David M.

All in one tool for handling projects and events.

  • January 13, 2022
  • Review verified by G2

What do you like best about the product?
The ease with which you adapt to the program is a plus, although when you start using the program can be a little confusing, I rarely felt very complicated to understand what each tool is for or how the panels were organized; if you have already used a project manager, Monday.com will be quite intuitive and easy to use.
The availability of dashboards, another interesting point of Monday.com that allows you to keep track of your projects in a more fluid way, a tool that really helps with deadlines to meet.
What do you dislike about the product?
A large part of its functions are available depending on the type of license you have of the program, and although it is something common this type of limitations, personally I do not share this idea at all; I prefer to reduce the number of users by licenses than by functions.
Another problem with this app is that immediately you start to exceed the number of guests allowed for your license, they start a process to upgrade you to a more expensive version without notice, it would be much better if at least a warning or error message was sent to the user.
What problems is the product solving and how is that benefiting you?
By using Monday.com I have become more efficient in my work by making it easier for my team to manage tasks and projects, I have been able to create a very active and vigorous workflow where everyone can work in an organized manner. I work with a reasonably large number of clients and I can control everything they do and keep track of the progress of their activities using Monday.com. It is undoubtedly one of the best options if you need a project manager that is easy to use and doesn't go to such high costs.
Recommendations to others considering the product:
I would definitely recommend in any free time, to take the initiative to register in some kind of course of the program or simply follow the tutorials that the same Monday.com website offers, because yes, this is quite intuitive and without much preparation can be used for the essentials, but there are certain things that knowing the program in depth allows you to take greater advantage and efficiency.


    Evie K.

Bringing our team together

  • January 13, 2022
  • Review verified by G2

What do you like best about the product?
Monday is completely customizable. It is user friendly and compatible with Microsoft Office. I receive notifications when tasks or projects I am a part of are added too. This program takes the elements of your project and allows you to assign them to certain members on your team or invite the client to participate in giving feed back or approvals along the way. It certainly has helped reduce the plethora of bunny trail emails that used to clog my email. Great for budgets too.
What do you dislike about the product?
I dislike... well to be honest... I don't know all the details of the program so I think my answer is out there... but yesterday I was wishing I could select several of the fields in the same column and fill them with the same content. I know there must be a solution to this because they have thought of everything else. There is an incredible resource library and zillions of tutorials so I know this too will be solved.
What problems is the product solving and how is that benefiting you?
I am using Monday to help with project management, social media management & publish/schedule dates, budgets, contact lists, and staff onboarding. I have realized that we need fewer meetings where everyone has to hear discussions about everything... if we are all able to have better communication through out the project.