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Invaluable Compliance Automation
What do you like best about the product?
Drata provides an intuitive platform that simplifies the process for businesses to achieve and maintain certifications like SOC 2, minimizing the time and effort required to stay compliant.
Our compliance and security team uses Drata daily to react to alerts and build out additional controls with monitoring for additional frameworks the company requires.
Drata requires some setup but they provide excellent documentation on the steps required.
Support has always been helpful and quick.
Our compliance and security team uses Drata daily to react to alerts and build out additional controls with monitoring for additional frameworks the company requires.
Drata requires some setup but they provide excellent documentation on the steps required.
Support has always been helpful and quick.
What do you dislike about the product?
I would like additional integrations for all products and additional options in the integrations I have to simplify the configuration my IT has to perform.
What problems is the product solving and how is that benefiting you?
Drata delivers precise, real-time insights into our compliance status, enabling us to consistently meet security standards. With its automation capabilities, it streamlines the compliance process, saving time and minimizing the potential for errors.
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SOC 2 Compliance made easy (or at least easier)
What do you like best about the product?
Organizes process to assure that all policies and procedures are in place
What do you dislike about the product?
It's a fairly complex platform, so it is essential to get help getting oriented at the outset.
What problems is the product solving and how is that benefiting you?
Enterprise customers are looking for quick validation that we have a secure SAAS platform. Getting to SOC 2 compliance quickly was essential. Drata has been a key tool to get us there more efficiently and effectively with expert support along the way.
Great support. They helped me in a reasonable scope of time. And the support was very polite.
What do you like best about the product?
Is an exelent tool and makes my certification easier.
What do you dislike about the product?
There is a few automations that don't work as they should (but i understand that is complicated integrate with every solution and his updates)
What problems is the product solving and how is that benefiting you?
Drata is helping me to sumarize and centralice all my security information to comply SOC2 and ISO 270001
We use Drata for GRC for SOC2, Type 2 and ISO 27001:2022
What do you like best about the product?
Ease of use, easy implmentation, easy integration, and flexibility.
What do you dislike about the product?
Missing a connection to out ITSM for ticketing. I have to admit our ticketing system isn't in the top 20. So I am not shocked.
What problems is the product solving and how is that benefiting you?
Single pane of glass for GRC. Reduces cost of annual audits. Single repositiry for evidence and policies, etc. Vendor security questionnaire automation.
Rachel was really accommodating and nice throughout the process.
What do you like best about the product?
Customer support. The people are accommodating
What do you dislike about the product?
The custom requests are outside the main platform. It's kinda hard on the part of the auditor since it would take time to go on the custom request
What problems is the product solving and how is that benefiting you?
It makes the audit easier
Internova Risk Management
What do you like best about the product?
The system is very user friendly, the help articles are a daily go to for us and the continued support from Ben Chau our Customer Success Manager definetly makes a huge difference.
What do you dislike about the product?
Lack of Business Conitnuity and Contract Management features & functionality, force us to use other non integrated tools.
What problems is the product solving and how is that benefiting you?
Centralization of internal monitoring and controls as well as stremlining and simplifying PCI and ISO readiness.
Compliance Automation At Its Best
What do you like best about the product?
The cleanest automated compliance platform around. We undergo many audits and between the dashboard and controls, it's so much easier to set tasks and follow audit progress.
Our Senior Customer Success Manager Elizabeth John has been with us sinc Day 1. She has been a crucial project manager for implementation, keeping us on track with our audit set up, resolving any questions or issues we have and teaching us how to most effectively use all Drata tools. Elizabeth always is friendly and professional with a smile even when we ask repetitive questions. Elizabeth rocks!!!
Our Senior Customer Success Manager Elizabeth John has been with us sinc Day 1. She has been a crucial project manager for implementation, keeping us on track with our audit set up, resolving any questions or issues we have and teaching us how to most effectively use all Drata tools. Elizabeth always is friendly and professional with a smile even when we ask repetitive questions. Elizabeth rocks!!!
What do you dislike about the product?
Does not track individual KB4 trainings well. No AML features.
What problems is the product solving and how is that benefiting you?
PCI and HIPAA compliance. HR personnel compliance. Vendor Security questionnaires.
An amazing ISMS solution that meets our needs
What do you like best about the product?
Drata provides a clear dashboard view of the frameworks we work towards, clear connections to controls, the capabilities of ownership and maintenance of out ISMS and risk management.
The supplier management section is also super helpful!
Implementation was easy and using the connections and integrations we were set up and running within two weeks.
The ability to be part of the roadmap and feedback to Drata using customer support really makes you feel part of a family.
When I log on to our system, Drata is one of the first applications I open and it stays with me all day.
The supplier management section is also super helpful!
Implementation was easy and using the connections and integrations we were set up and running within two weeks.
The ability to be part of the roadmap and feedback to Drata using customer support really makes you feel part of a family.
When I log on to our system, Drata is one of the first applications I open and it stays with me all day.
What do you dislike about the product?
The downside of Drata for me personally, is that it is that efficient, the moment any part of ISMS falls out of review I see the percentage score drop and this messes with my OCD!
What problems is the product solving and how is that benefiting you?
Single source of truth for our ISMS - this means all evidence is streamlined into one excellent platform.
This is making meetings easier and managment of our ISMS and risk mangagement much more time-efficient.
This is making meetings easier and managment of our ISMS and risk mangagement much more time-efficient.
A helpful and reliable security management platform
What do you like best about the product?
I would say the structure of the platform is excellent, providing clear guidance for a company to manage its security issues comprehensively. Initially, we were not familiar with the security area, especially regarding how to periodically address security issues under the SOC2 and GDPR frameworks. Our customer success manager, Elizabeth John, is very nice and gentle. She has provided me with a wealth of instructions patiently and efficiently. I would recommend Drata to anyone needing to address security regulations.
What do you dislike about the product?
Drata is well-suited for those who really need to meet security regulations. Startups should carefully evaluate whether they have sufficient resources to commit, as once you begin implementing security regulations, it's not easy to stop and you should also expect a long-term commitment. Therefore, if you have a significant number of customers requiring this, it's advisable to proceed. Otherwise, carefully consider your starting point.
What problems is the product solving and how is that benefiting you?
Drata helps us meet the regulations of SOC2 and GDPR.
Pleasant experience so far
What do you like best about the product?
Ease of use, Good User experience, Detailed controls and reference guides, online support, ease of integration
What do you dislike about the product?
technical drata Issues are not resolved on time
What problems is the product solving and how is that benefiting you?
Ease of compliance processes and trcaking of controls and evidences
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