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Drata review
What do you like best about the product?
Features, Track all ISO/SOC2 progress in one platform
What do you dislike about the product?
Nothing as of now. Has potential to have more features
What problems is the product solving and how is that benefiting you?
ISO compliance, platform wide monitoring, vendor assessments, risk assessments, etc
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Good product, some issues still to resolve
What do you like best about the product?
Overall feature set. The product has a lot to offer, when it's working fully.
What do you dislike about the product?
There are still "oddities" and unusual design decisions that are preventing me from rolling this out fully, and progress isn't moving as quickly as I'd like on tat.
What problems is the product solving and how is that benefiting you?
Framework compliance, client security audits, and vendor security assessments.
Fast Support by Drata
What do you like best about the product?
The support person Terrious was knowledged and resolved it asap. It was helpful in sharing images to explain the issue.
What do you dislike about the product?
Nothing at all to methion at this ime for me.
What problems is the product solving and how is that benefiting you?
It helps us solve the complaiance.
DRATA Experience
What do you like best about the product?
Managing policies and overview of end user device compliance
What do you dislike about the product?
The way decide the vendor risk in Vendor registry is hard to understand.
What problems is the product solving and how is that benefiting you?
To distribute policy documents to employees and keep recording about policy acknowledgement. Also to understand how end users are compliance with controls.
Horrible customer service
Drata is a buy and they forget about you.
I previously used Thoropass to accomplish the same objective and they are hands down much better. Do not waste your time or money with Drata.
Comprehensive Assistance from Drata Team
What do you like best about the product?
Drata is a user-friendly system that allows us to easily remain compliant, even with our non-technical employees.
What do you dislike about the product?
Coming from Vanta, I was concerned I wouldn't be able to navigate the system, but Drata is quite intuitive.
What problems is the product solving and how is that benefiting you?
As a HIPAA compliant company, we need to remain SOC2 compliant, and Drata allows us to do so.
Streamlined Compliance Made Easy
What do you like best about the product?
Drata makes compliance tracking incredibly simple and efficient. The automated workflows and integrations with tools like Google Workspace, AWS, and Slack save a lot of manual effort. The dashboard is clean and easy to navigate, making it easy to stay on top of tasks and audits.
What do you dislike about the product?
Some of the integrations require a bit of fine-tuning during the initial setup, and occasional sync delays can happen. A mobile app would also be a great addition for on-the-go access.
What problems is the product solving and how is that benefiting you?
Drata helps streamline and automate our security compliance processes, reducing the need for manual tracking and documentation. It ensures that we're continuously meeting requirements for frameworks like SOC 2 by integrating with our existing tools and providing real-time monitoring. This saves time, minimizes human error, and keeps us audit-ready at all times.
Great product and best support
What do you like best about the product?
Drata has provided a great platform to begin our ISO-27001 journey. There are so many aspects of this certification and Drata has simplified it in many ways. We had so many questions regarding the policies, etc. and Drata has helped us enormously.
What do you dislike about the product?
The tool has some limitations- and one of the most annoying is the inability to store my list/filter settings in the controls, personnel, etc. We have so many people that for it to show only 20 items at a time is a waste of my time. Also, when I go to the controls, I sort by policy number, not alphabetical and I have to reset that *every* time I use the app.
What problems is the product solving and how is that benefiting you?
It's a one-stop for us to write the policies, have personnel acknowledge those, has security awareness training, and maps tasks/evidence to the policies via controls. This makes is so much easier to work through the requirements for ISO-27001. On top of it, it's very easy to see where we are missing something.
Drata makes compliance possible in the chaos of running a business...
What do you like best about the product?
As someone who used to do compliance manually, I love how Drata uses our vendors and systems to automate much of the data collection and organization of evidence. The support is always available for questions, and the dashboard and onboarding steps simplify implementation. They walk you through the steps with questions, and once you select your auditor, they know Drata as well and can help tie up any loose ends before starting an audit.
What do you dislike about the product?
There is no downside. They have integrations with all of our cloud, development and IDP systems.
What problems is the product solving and how is that benefiting you?
Drata collects the majotity of evidence needed for our SOC 2 and HIPAA and for the manual evidence, has reminders and places to store the manual evidence when it is collected.
had a quick question and was helped immediately with great service
What do you like best about the product?
Easy to use - great support - very helpful and knowledgeable
What do you dislike about the product?
I sometimes get too into the details and miss how easy it is to actually use and track my needs
What problems is the product solving and how is that benefiting you?
I need to maintain a SOC2 certification and Drata makes it easy
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