What do you like best about the product?

Torq has been a game changer in our team! We have automated so many of our workflows. It brings peace of mind knowing we have mechanisms in place that keep our organization secure because Torq is on top of everything. It's easy to use, and implement in our everyday work. Customer support has also been incredible, and Alberto has always been there with his incredible experience to guide us when we find problems that seem impossible to solve. Even though I'm a security engineer I come from a very different background (visual arts), and I never had a lot of experience with programming, but Torq is helping me learn the programming logic necessary to solve problems, and has changed how I think about many things. I've been using it more and more frequently lately because as I'm gaining experience I'm also pushing the boundaries of my knowledge and doing new things every week. Now I want to automate everything! It not only has made us more productive, it has also changed my mindset, and I'll bring that with me everywhere I go :)

What do you dislike about the product?

I know some senior colleagues have found bugs but honestly I haven't found any yet because I'm not as experienced using the tool yet.

What problems is the product solving and how is that benefiting you?

Automating the boring/dull tasks, improving our cloud security posture, doing the brunt work of incident response and allowing us to manage incidents not only from a distance but also, largely, from our phones when we're out and about.