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Jamf Pro

Jamf | 1

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External reviews

1,862 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Services

Jamf Pro=Life Saver

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Centralized location for everything that I need to successfully manage my clients' Macs and iStuff. It's amazing to be able to have one single place to ensure that apps are being installed, configuration profiles are being applied, new hardware is automatically enrolling, and my users are empowered to install software and run maintenance scripts on their own through Self Service.
What do you dislike about the product?
Some UI description wordings are poorly written and lead to confusion. Mobile UI has come a long way but is not easy to navigate on iPhone. Some fields are completely inaccessible due to screen resizing issues.
What problems is the product solving and how is that benefiting you?
Compliance is huge. Being able to report across all company owned computers and remedying any that are out of compliance (security settings, app updates, OS updates).


    Matt P.

Apple management headaches? No more with Jamf Pro!

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Quite simply, the ability to have almost no touch on any of my device deployments but still deliver a white glove treatment to my end users. I used to spend hours writing scripts and pushing via ARD, but now I can create policies and packages within Jamf Pro and forget about it.
Integrating with Intune also helps, as I can now see all of my devices in a single pane of glass.
What do you dislike about the product?
The Jumpstart cots is a little steep and required. You do receive a lot of hands-on support with an Integrator, but it's not what I'm used to as a SME with other products.
What problems is the product solving and how is that benefiting you?
Device deployment and management. Cutting down the amount of time it takes to roll a new device out to my end users.
Additionally, patch management. Before I had to beg and plead with users to make sure they have everything up to date on their Macs. Now, I can force updates and even OS upgrades.


    Higher Education

Great experience

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Simple interface. Elegant UI. Very easy to leverage OS features
What do you dislike about the product?
Scripting can be a pain. Configuration profile issues
What problems is the product solving and how is that benefiting you?
High education
Recommendations to others considering the product:
More attention to configuration profiles


    Higher Education

Jamf Pro Review

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
The ability to give all of my users the Apple experience while still being able to manage that experience in compliance with our IT policies.
What do you dislike about the product?
As I am not a full Jamf Admin, only a Site admin, there are management areas that I would like to explore, but due to the nature of our Jamf Pro Server I am not able to. I wish it were more sandboxed like AD in that regards.
What problems is the product solving and how is that benefiting you?
Deployment, access to applications, letting users feel like they are in control of their machine but having the ability to monitor things should they attempt to take advantage of the freedom.


    Steven W.

Just use Jamf

  • September 13, 2018
  • Review provided by G2

What do you like best about the product?
Jamf is by far the BEST Mac management software on the market and can make managing Mac and iOS devices. I have been using the product for about 5 years now and wouldnt recommend anything else for and MDM solution.
What do you dislike about the product?
There is really nothing outstanding that I dislike about the product. Any issues I have had I reach out to support and within a few days everything is up and working again.
What problems is the product solving and how is that benefiting you?
DEP, Self service support, Policy Deployment, Package Management exc.


    Mark H.

JAMF Admin with 10+ years of experience

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Product reliability,
"Made by Apple standards", Zero Day support.
JAMF Nation.
What do you dislike about the product?
Best MDM Mac product + Best Mac admins community. Personally, I miss ver. 10 interface.
What problems is the product solving and how is that benefiting you?
Properly holding devices inventory tracking.
Complete Mac and mobile devices management.
Automation.
Recommendations to others considering the product:
More features :)


    Chris H.

Jamf Pro

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
I really like the way you can manage the MacOS. The ability to chain policies is very helpful when setting up new MacOS devices. With DEP and Jamf Pro you can hand the user a new laptop and be able to walk away, knowing that they will be able to setup and use the device without IT needing to be there with them.
What do you dislike about the product?
There are a few feature requests, that if implemented, would make the overall user experience with Jamf many times better. For example not having a parental portal, that would allow for after school restrictions on the Apple device is a drawback.
What problems is the product solving and how is that benefiting you?
Saving time setting up new devices for end users. This has allowed the department to save many man hours. These hours are then used on other projects that have helped reduce the costs within the District.


    Retail

JAMF Pro it just works!

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
The easy of managing Mac Hardware that are all over the globe from one location.
What do you dislike about the product?
Would be great if the software per computer was cheaper but you have to pay for such great support.
What problems is the product solving and how is that benefiting you?
Keeping our systems patched and on the same version of software for security and auditing. Saving time vs. doing this by hand.
Recommendations to others considering the product:
Try JAMF Now if you would like to get a feel for what the product can do for your company.


    Education Management

JAMF Review

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Being able to set up devices without installing software on each machine manually is amazing. I love being able to track when machines are having issues. The chat support can help with any questions that I have quickly.
What do you dislike about the product?
It can be hard to learn if you are not someone that has experience with terminal coding.
What problems is the product solving and how is that benefiting you?
We are able to save time when setting up new machines and switching over existing ones to new users.


    Josh B.

Easiest solution, yet has a ton of advanced features

  • September 13, 2018
  • Review verified by G2

What do you like best about the product?
Its a great system that can become turnkey without too much advanced knowledge or scripting expertise, but can quickly become an advanced management system that can leverage any tool out there!
What do you dislike about the product?
Once you get so deep, its can be intimidating looking at all of the possibilities!
What problems is the product solving and how is that benefiting you?
Software/policy deployment, endpoint management
Recommendations to others considering the product:
Ask for help! Join JAMFNation and ask for help!