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Jamf makes Mac and iOS management a breeze
What do you like best about the product?
The University of Oklahoma libraries have been using Jamf for years, and I only just started this past summer 2017 in the role as Mac/Jamf admin. Jamf has made being a Mac admin in a larger higher-Ed environment for easiest and more enjoyable for things like deployments and troubleshooting, using scripting/automation, imaging, and patch management.
What do you dislike about the product?
There’s not too much that I dislike, however I do wish that their was an official Jamf app for my iPhone that worked better than the mobile version of JSS. Also, as a newish user to Jamf/JSS, it would be cool if there were some kind of hoverable question mark type icons in JSS that would give brief explanations for some of the different aspects of the JSS, rather than having to jump out of the JSS and search for answers in the Jamf documnetion and Jamf forums (both of which are great).
What problems is the product solving and how is that benefiting you?
Mass deployment, inventory management, patch management, imaging and reimaging
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The best in class MDM/EMM
What do you like best about the product?
Jamf Pro is the industry standard device management platform. It scales with your knowledge and your needs.
What do you dislike about the product?
The great thing about Jamf Pro is that the open source community projects are able to be used with it. That and the Jamf nation is a great resource that picks up where Jamf Hands off.
What problems is the product solving and how is that benefiting you?
Customers need custom configurations. Jamf Pro allows for scripted solutions that can be rolled out to fleets of devices.
Management made easy
What do you like best about the product?
JAMF Pro makes it easy to deploy and manage macs in an enterprise environment
What do you dislike about the product?
Some minor issues exist, most noticeably no organizational options on the dashboard, and no easy way to try to re-deploy a configuration profile.
What problems is the product solving and how is that benefiting you?
Before rolling out JAMF Pro we had no tool to manage macs, and they were all configured manually from start to finish. Now we used DEP and JAMF Pro together to make deployment and management easy.
Former Customer, Employee, Current Customer
What do you like best about the product?
Hands down best Apple management toolset
What do you dislike about the product?
Speed of feature release/feature request fulfillment.
What problems is the product solving and how is that benefiting you?
All macOS management goals. App distribution, settings management, reporting & compliance.
Jamf Pro will support employee choice on the Mac and an ever-growing Apple device footprint.
Jamf Pro will support employee choice on the Mac and an ever-growing Apple device footprint.
Literally the only thing that makes administrating an OSx install base bearable.
What do you like best about the product?
Policy/profile authoring and scoping are easy and intuitive. Settings decently parallel their layout in the OS itself. Extension attributes and scripting mean you can accomplish pretty much anything.
What do you dislike about the product?
There are a number of limitiations and idiosyncrasies due to the way Apple allows remote management that end up with clunky hacky solutions.
What problems is the product solving and how is that benefiting you?
We have actual control over remote mac users equipment...we can manage patching and security, have accurate inventory for the first time and its great :)
Not perfect, but good.
What do you like best about the product?
The ability to deploy mass policies on a schedule.
What do you dislike about the product?
Cloud distribution point has many problems, especially trying to upload packages to it
What problems is the product solving and how is that benefiting you?
Quick imaging, utilizing Self Service to cut down on service desk tickets. Automation.
Recommendations to others considering the product:
It is the best option for managing Apple devices. No other product really comes close to it.
Time Saver
What do you like best about the product?
Can manage iPads and computers without even touching them or seeing them. What a time saver!!
What do you dislike about the product?
Glitches and things freezing..When we push apps out to iPads, it tends to freeze a lot and we have to send a blank push to each individual device, or update the Vpp A count apps and it seems to go after that. Is starting to get frustrating though.
What problems is the product solving and how is that benefiting you?
Time saver. When things are working smoothly, we can push out several app to a lot of iPads efficiently and effectively.
JAMF Pro Review
What do you like best about the product?
Ability to manage our systems without worrying about the little things. With some minor settings and making some minimum configurations, we were able to quickly get a whole view of our environment. This allowed us to target our resources on what we wanted to manage.
What do you dislike about the product?
Only dislike would be the amount of documentation provided for how to complete some of the work.
What problems is the product solving and how is that benefiting you?
Patching and Maintenance of our systems. We have a more secure mac environment now that we can fully understand what is out there and are able to quickly make changes as needed. We can push OS and Application packages as soon as they are available, and Jamf Pro has allowed us quickly identify problem areas in some of our enterprise configurations
Recommendations to others considering the product:
Get it now. If you manage any number of Mac's, from a small business to a large enterprise, you should be using this product.
Ease of use and management
What do you like best about the product?
Managing devices and customizing the user experience is easy to accomplish with jamf
What do you dislike about the product?
No sticky headers in the back end makes looking at lists hard
What problems is the product solving and how is that benefiting you?
Managing a fleet of one to one student and staff devices for a medium sized school district. Í
Above & Beyond
What do you like best about the product?
We do not hesitate to tell anyone how happy we are to have JAMF Pro as our choice MDM system. This isn't to say that our technology doesn't occasionally have it's issues, but the ability to create smoothe workflows makes our job a lot easier and less time is spent touching devices. Thank you Jamf!
What do you dislike about the product?
Because you are growing, we sometimes see more delays in tech support. But still much better than past experiences with other MDM's.
What problems is the product solving and how is that benefiting you?
Seamless learning environment in terms of box to student's hand. We have had JAMF help us write certificates and policies and integrated AD to auto assign apps and clips after logging in as a specific user.
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