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Jamf is the best!
What do you like best about the product?
We've been using Jamf for over 9 years now and it's been a wonderful tool to manage our K-12 devices - both laptops and iPads. It provides an extremely intuitive interface for managing app deployment and an all-encompassing toolset for creating packages and deploying software to laptops. We've also utilized the Shared Model sync from PowerSchool > ASM > Jamf which is a great way to get iPads into the most student hands until we go fully 1-to-1. Though we are certainly glad to see shared model in the rearview as we will be fully 1-to-1 by August 2020.
What do you dislike about the product?
There's not a lot of negatives to report about Jamf overall. It's a pretty rock-solid product which they keep up to code with Apple's latest releases. If I had to pick something to complain about, right now I'd say I'm not as happy with support. Usually support is top-notch, and I have no doubt that they will get my system up and running in a pinch, but if it's a bug or glitch or something simple that you want to chat about and make sense of it's felt like pulling teeth with the first level of support and I pretty much just avoid it and go straight to my Apple rep to bounce those questions around. I used to have a solid relationship with our previous account reps but not so much right now.
What problems is the product solving and how is that benefiting you?
Jamf has been great for app deployment, software deployment, filtering of devices, restriction of permissions and software, the ability to find lost devices (lock), and creating Classes in both shared and single user modes.
Recommendations to others considering the product:
There are some free MDM options out there, but in my opinion Jamf is well worth the money for our deployment of over 5,000 devices and growing. Even as we've added more devices, the tiered pricing has allowed it to be competitively priced to absorb those costs. They are also not working with Apple School Manager and PowerSchool to allow for sync'ing over of data, which is working great.
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JAMF Pro - Apple Enterprise Management Standard
What do you like best about the product?
The JAMF support and community is the best. Immediate assistant that is on point.
What do you dislike about the product?
Occasional issues with upgrade bugs that can effect performance. AD integration related to certificates has remained a black whole, but could be an Apple issue
What problems is the product solving and how is that benefiting you?
AD integration related to certificates and 802.1x is are biggest problem. Second is patching of the OS and 3rd party applications.
Inventory access and software installation.
Inventory access and software installation.
Transformational MDM for Mac and iOS
What do you like best about the product?
Jamf Pro is an amazing tool that has streamlined our Mac and iOS management, making what used to be painstaking manual process into a clean and automated process. New deployments now take little to no time, and enforcing security policies and deploying software is a breeze.
What do you dislike about the product?
The UI could definitely use a little updating, and adding DEP/PreStage API functions would be amazing.
What problems is the product solving and how is that benefiting you?
We have been able to deploy and manage hundreds of devices with minimal increase in people hours.
Newbie to MDM and Jamf
What do you like best about the product?
Powerful ... flexible .... I really like my relationship with my STAM and the product is very intuitive once you learn the basics.
What do you dislike about the product?
The lack of proper dev-test-prod deployment tools is a problem. The fact that the JSS cloud doesn't work on my iPhone safari browser is a pain. Wish there was more integration with macOS preferences and better patch management capabilities
What problems is the product solving and how is that benefiting you?
Corporate enterprise devices for employees plus management of our fleet of telemedicine devices across the nation
Recommendations to others considering the product:
Buckle up
JAMF Pro
What do you like best about the product?
The ease of use is the most appealing regarding JAMF Pro. I have had the opportunity to test a few MDM Platforms before sinking my teeth into JAMF Pro and it's truly the best in an, otherwise, specific market.
What do you dislike about the product?
Some unexplainable bugs and quirks in-platform that have not been able to be addressed by support.
What problems is the product solving and how is that benefiting you?
Mobile device management and device uniformity. Total time spent touching a device has been drastically reduced.
Jamf Pro is the Best Tool for Macs
What do you like best about the product?
The best thing about Jamf Pro is how they constantly keep up with Apple's changing ecosystem and features. They constantly provide updates that allow us to manage all the latest functionality from Apple.
What do you dislike about the product?
One of the things that has been a pain point is the clunkiness of the web interface and the lack of UX changes to the web interface as more features have been added as well as to their Jamf Pro application suite.
What problems is the product solving and how is that benefiting you?
This tool has given us unparalleled control over patch management, onboarding and deployment, and meeting security requirements of our institution. When a software changes or a patch needs to be deployed, we are able to react quickly using Jamf Pro to scope and deploy these using granular controls.
I love the patching and it's tie in with Microsoft. Makes managing all devices easier.
What do you like best about the product?
Management of Apple products, ability to remote into machines throughout the country, patch management, ease of use and the general ease to teach people how to leverage jamf pro.
What do you dislike about the product?
Using Apple products. Only being able to run JAMF Pro on an OS machine and not having the ability to run it from a Windows machine too makes things difficult. It would be nice if there was a happy medium.
What problems is the product solving and how is that benefiting you?
asset management, printer deployments, security updates, application updates, application installations, remote controls and patch management.
Jamf Pro makes my life easy
What do you like best about the product?
My organization deploys Macs using DEP, and Jamf Pro makes this deployment possible. My users can open the box to their new Apple product, and be using it in moments due to Jamf's hard work.
What do you dislike about the product?
I'm not too wild about the nuances with DEP, and some bugs in downloading VPP apps, but Jamf's support is great at resolving issues in a timely manner.
What problems is the product solving and how is that benefiting you?
Jamf allows me to deploy Macs easier and faster than other solutions.
Jamf Pro is AMAZING!
What do you like best about the product?
SELF SERVICE app is the best thing since moving to Macintosh OS in our school! This allows our IT department more time to work on more pressing matters since our teachers/staff/students can go get the apps they need asap using Self Service.
What do you dislike about the product?
It is hard to say anything bad about Jamf. Their support specialists are the best! They are always there to support us. The only thing I would say needs to be better is the price of the classes they offer. It is very expensive, but I feel is the best way to understand how to use the product to the fullest.
What problems is the product solving and how is that benefiting you?
Mobile Device Management! I can manage 600+ devices seamlessly using Jamf Pro. There are so many benefits including Self Service and DEP (Device Enrollment Program) PreStage Enrollment. The DEP PreStage Enrollment allows use to distribute computers without imaging. Zero touch enrollment! It is amazing!!! This saves so much time and energy.
Recommendations to others considering the product:
Go to the classes offered by Jamf Pro. Helps understand how to use the product.
There's A Reason Jamf Pro is the Standard for Mac and iOS Management
What do you like best about the product?
Jamf Pro is easy to use, yet extensible and flexible. It makes it easy to manage 10-10,000 devices! Most importantly, Jamf Pro was/is developed with Apple products, and for Apple products. Jamf doesn't spread itself too thin trying to make sure that they can support every OS and product under the sun. This specialization has helped ensure that Jamf offers zero-day support for new releases.
What do you dislike about the product?
While Jamf Pro's learning curve isn't steep, it can be a little daunting to wrap your head around what it offers. Also, the start-up isn't exactly 'turn-key'. You'll need the Jamf Jump-start.
What problems is the product solving and how is that benefiting you?
We're managing thousands of Macs, (and some iPads as well) across five continents, with a small staff! What we're realizing is that our Windows management, which has long been seen as the 'leader' in terms of device management is just catching up to what we've been doing with Jamf Pro.
Recommendations to others considering the product:
I'm not saying that Jamf Pro is expensive, but look for more than price when looking at a MDM solution. Also, IMO, Jamf Pro is also the one solution that's the most tightly integrated with Apple.
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