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Apptus CPQ (Positive)
What do you like best about the product?
I like the functionality and features compared to others I have used. It is really great for organizing and strategic planning.
What do you dislike about the product?
I dislike the few complex features that make it hard to collaborate and teach others.
What problems is the product solving and how is that benefiting you?
I am solving business problems of increasing and improving efficiency within the company.
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Apttus CPQ SME
What do you like best about the product?
Ease of configuration, suitable across multiple industries.
What do you dislike about the product?
Contract Management can be more intuitive .
What problems is the product solving and how is that benefiting you?
It helps businesses innovate on their pricing strategies and speed of go to market is really fast.
Recommendations to others considering the product:
Nice ecosystem with salesforce
Quotes made easy
What do you like best about the product?
Once i learned how to use Apptus CPQ i didn't need to rely on sales operations to get an approved quote for a customer.
What do you dislike about the product?
Sometimes it feels clunky and hangs, but that may have more to do with our network bandwidth at times
What problems is the product solving and how is that benefiting you?
quick turnaround time getting quote to customer
Recommendations to others considering the product:
i don't really know the other tools out there as i've only had experience with this CPQ, but BMC typically chooses the best of breed tools for their employees so I have to imagine this is a high class solution that won't get you fired for implementing!
Director of Sales Operations
What do you like best about the product?
I like the logo color
the parties
lots of customer support
the parties
lots of customer support
What do you dislike about the product?
it's too big, too cumbersome, not agile enough
What problems is the product solving and how is that benefiting you?
quoting prices. allows product management to communicate update price list easily
Good Product
What do you like best about the product?
The way it integrates and uses the data security
What do you dislike about the product?
nothing much, may be the UI needs to be updated a bit
What problems is the product solving and how is that benefiting you?
Sales
Inspirational Customer Care, Visible Growth potential
What do you like best about the product?
The way they care about customer and they engage in their product development.
What do you dislike about the product?
Because they are growing so fast, sometimes is a bit disorganized or out of sync within the company itself.
What problems is the product solving and how is that benefiting you?
Pricing Execution
Very flexible and extinsible but not great out of the box
What do you like best about the product?
The product has great extensibility if you have a development team on staff. Looking at the solution and knowing that we would need to improve our own processes over time, it offered those capabilities to do so.
What do you dislike about the product?
The out of the box functionality is limited and the development resources available through Apttus are a large cost. As we started to grow our needs, we quickly discovered that we could not possibly continue to use even the customizations that we completed. We are needing to look at doing a total overhaul just to pivot our capabilities a little bit.
What problems is the product solving and how is that benefiting you?
Improve the overall sales process. We have improved our time to quote. Our goal was to improve our ability to deliver to the internal and external clients quickly.
Recommendations to others considering the product:
Make sure you factor in all of your costs when performing the implementation. If you expect that Apttus out of the box will be a good solution for your organization, it is possible if you are fairly immature in your CPQ needs. As you develop your needs, you wil llikely find that you will need to do quite a bit of development.
Gets the job done easily
What do you like best about the product?
Ease of use. It was honestly not hard to have reps trained on using it properly.
What do you dislike about the product?
Integration with SFDC was a bit chunky. Not sure if this has to do with APTTUS to be honest or with SFDC. Truth be told, getting things done in SFDC can be cumbersome when they are not native. Apptus CPQ did a good job though. I believe part of the integration problems had to do probably with both tools. We use both.
What problems is the product solving and how is that benefiting you?
Every ISR on my past team used the tool to quote to both direct customers and partners. The ease with which they would go through the tool and produce executable quotes was key to speed-up the closing process of deals in a high-velocity model. As we worked on a layered indirect sales model we basically had three types of customers: a) end-customers to which ISRs would sell directly. b) partners or resellers who would buy directly from us and re-sell to their end-customers and c) other reps to whom we helped with back-office or supported through more complex or longer sales processes. CPQ became utterly important when we understood that we needed both speed and ease of use to be able to answer to as many customers as we had pinging us for quotes. Both partners / resellers and sales reps had other tools but because my team was used to working at a faster pace, they preferred getting quotes from us instead. We were able to do that mostly because of CPQ.
Recommendations to others considering the product:
This is a very good tool, it gets the job done and makes reps more productive as they use it. I liked it and recommend it.
CPQ Advantages
What do you like best about the product?
Automate sales process, from quotes to contracts. best suits for Enterprises
What do you dislike about the product?
need to give code access and enhance the existing functionalities.
What problems is the product solving and how is that benefiting you?
still not migrated to lightning, rich ui is not available.
Recommendations to others considering the product:
need rich ui and more user friendly
Ease of useea
What do you like best about the product?
Easy to use valuable information makes my job easier
What do you dislike about the product?
Price and not having enough training on how to use it pricing is high not enough users not well known
What problems is the product solving and how is that benefiting you?
None
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