What do you like best about the product?

Domo is a robust and highly scalable platform that offers a lot of flexibility to meet our business needs. It performs reliably and provides out-of-the-box integrations with many data services. Domo is very good at continually expanding its feature set and is consistently making new releases. It has been a pleasure using their platform over the last 7 years.

What do you dislike about the product?

I have always sung Domo's praises, however about 2 months before our next renewal, we were notified that next year's price was going to be an unimaginable 1120% more than our last renewal, and in 3 years they said it will be 2240% higher than our last renewal price. This is with the same number of users, and actually a decrease in consumption compared to last year's renewal due to import optimizations we have made. This sudden and substantial pricing increase, communicated only ~2 months prior to our contract expiration, is forcing us to rush a migration over to a different platform. It is deeply disappointing to see them treat a client of 7 years like this, and it unfortunately eroded our trust with them as a company.

What problems is the product solving and how is that benefiting you?

A great and growing analytics tool that has many integrations that work right out of the box.