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IBM OpenPages for IBM Cloud Pak for Data

IBM Software | 1

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External reviews

71 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    E-Learning

MY WNL Classifier

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
IBM Watson Natural Language Classifier is a fantastic tool for classifying coding languages. Using this tool helps to understand the coding languages very quickly.
What do you dislike about the product?
I don't think there is anything to dislike about this tool. However, continuous feedback is required to keep improving this tool's usage for all users in an organization.
What problems is the product solving and how is that benefiting you?
It benefits all users who find it difficult to understand the coding languages. This tool simplifies the language understanding process and makes it easy for the user.

    Gowtham S.

Powerful Analytics and Customizable tool.

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
Provides very high text analytics ( Extracts data directly from the metadata).
It is highly customizable and can be changed based on our domain.
Large data sizes can be handled without worry because the cloud deployment option is available.
Fastly Scalable.
What do you dislike about the product?
Data Security: Since data is stored in cloud servers. Little worried about data going out of the environment.
Not highly integration supported: Integrating the tool with other tools is challenging.
Sometimes need, many data sets are to train and receive reliable results.
What problems is the product solving and how is that benefiting you?
To Make keynotes from the paragraph. To extract the keywords from the text and use them to Classify and create questions based on the keywords.
Classification of the keywords and use them for chatbot support answers.

    Mahmoud I.

IBM Watson Natural Language Classifie

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
how easy is it to audio instantly with a modern, intuitive interface, Investigate audio recordings effortlessly.
What do you dislike about the product?
I think it still needs more development, however over all so far so good
What problems is the product solving and how is that benefiting you?
saving time, a lot of effort specially when investigating the calls.

    Nidhi S.

IBM Watson Natural Language Classifier

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
IBM Watson Natural Language Classifier is the best for text data analysis. It helps us detect people, events, & other types of entities mentioned in the input content given to it using its out-of-the-box capabilities.
What do you dislike about the product?
The price of NLC is a bit on the higher end. Hence, it becomes slightly difficult for individuals/small businesses to use it. Apart from that, due to its constrained knowledge, it sometimes produces results with a high degree of inaccuracy.
What problems is the product solving and how is that benefiting you?
IBM Watson Natural Language Classifier is making text data analysis easy and increasing the productivity of the team. IBM Watson is highly responsive to its client's requirements.

    Sharath G.

Watson NLP Classifier

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
You can create own classifier with set of input and correct classes after the training new classifier can accept new questions or queries from the user.

Immediate Response - It can respond quickly to customers queries effeciently
What do you dislike about the product?
Limited knowledge - It has likited knowledge and hence may occasionally generate incorrect information.

Limoted capacity for processing extended chats it cannot understand the nuances of human conversation od humor sarcasm.
What problems is the product solving and how is that benefiting you?
It was mainly created to support customer techsupport industry where it can be used as a virtual assistant to answer few of the common tech related issues which useres face in day to day life. This would internally helps to reduce manual tech support intervention

    Financial Services

IBM Watson Review

  • April 13, 2023
  • Review provided by G2

What do you like best about the product?
Easy to classify text into different categories, and it gives you the ability to customize the categories to fit your needs.
What do you dislike about the product?
It did not get better as we expected it to when continuously using it, I think it might have fallen just a little bit compared to other alternatives in the market today, but early on it was much better.
What problems is the product solving and how is that benefiting you?
We were looking to solve text classification, particularly from our customer side. IBM was supposed to help us do it farily quickly and easily early on, when this was a much harder task to accomplish with fewer helping tools.

    Logistics and Supply Chain

All in one tool

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
There are plents of things that I like about this, but the most important one is how easy it is to extract all categories and classification from unstructured data.
What do you dislike about the product?
I did stumble upon some issues, but those were from my understanding POV; these are not worth mentioning, so theres nothing that i dislike.
What problems is the product solving and how is that benefiting you?
It made my analytical job so easy; all tools are handy and easily accessible. It's straightforward to pull meta data information.

    Divyaprakash P.

IBM Watson NLP Classifier review

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
I like NLC for its high accuracy and precision in analyzing text data and providing insights.Also it uses machine learning algorithms to understand the context and nuances of natural language making it effective in identifying patterns and relationships in large datasets so.
What do you dislike about the product?
Sometimes I find the pricing of NLC to be high, especially for small businesses or individuals. I am aware about that this cost of using NLC depends on factors such as the amount of data analyzed, the number of classifiers created, and the level of support required, still its too high.
What problems is the product solving and how is that benefiting you?
I have a problem with categarization, so I am using it to categorise and tag content, making it easier to search and retrieve information
. Another problem is analysing social media posts, customer reviews, and other forms of text data to determine the sentiment or attitude expressed in the text. So this, many problems right now I am solving with IBL NLC

    Dharmik P.

Excellent Tool - Analytics

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I should admit that I initially studied on Watson and later switched to other platforms, but I am pleased I did because it enabled me to ensure we never employed a medical platform. NLU has the highest level of accuracy in the industry.
What do you dislike about the product?
No issue has been found till now, and it is working fine for my organisation correctly till now.
What problems is the product solving and how is that benefiting you?
I appreciate how easy and simple it to use and it is more user-friendly for us.Several features are available to use, all of them levels for sentiment, subjectivity and polarity are accurate.

    Computer Software

A Very easy to use service that does the exactly what I need

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I have been working with the IBM Watson Natural Language Classifier for years not and I have seen this product come extremely far. I think IBM Watson has been very responsive to their customer needs in providing a solution to training and productionalizing a NLC that doesn't require a massive amount of technical expertise. That being said it still allows for power-users to go in there and get a high amount of customizability if they desire
What do you dislike about the product?
This is not as much of a dislike but more of a frustration, sometimes I have struggled with getting the classifier to be accurate enough because I have not provided enough nuance in my training data. Creating all that training data can be super time-consuming which can be no fun. I think some of this will change as NLP large-language models continue to become the industry standard and continue to develop their applicability to infer information from text.
What problems is the product solving and how is that benefiting you?
We were able to quickly categorize support emails to extract root causes which allow us to triage and increase the speed at which we help out customers

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