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Watson NLU has opened wide range of options
What do you like best about the product?
After introducing the NLU classifier, I feel IBM Watson has been very useful and can be implemented and utilised across various problems and solutions making it a one stop for various solutions.
What do you dislike about the product?
Although, it can be a one stop, still the API rate limit and cost can be something that can be improved.
What problems is the product solving and how is that benefiting you?
Analysing tones for customer and agent in contact centre setting.
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Ml
What do you like best about the product?
Data management, data engineering and..
What do you dislike about the product?
Accuracy, complex and difficult in integration
What problems is the product solving and how is that benefiting you?
Future outcomes and optimize employee time
End-to-End integrated GRC
What do you like best about the product?
It is scalable, covering modules in operational risk, regulatory compliance, IT governance/services, internal audit, model risk, third-party risk, data privacy... etc. There might be more, but the underlying framework governance is robust. It's reporting COgnos tool is also easy to use (if the package is loaded).
What do you dislike about the product?
Visualisation of the risk analytics and to translate the risk insights for non-tech user.
3 complanies I worked with, they all had specilaised team to customise visualisation dashboards outside of OpenPages.
3 complanies I worked with, they all had specilaised team to customise visualisation dashboards outside of OpenPages.
What problems is the product solving and how is that benefiting you?
It's object model is robust that I can trust the data extracted, and able to investigate with ease from its logical model connections.
This integration made the end-to-end holistic view possible, a tthe unser interface level.
This integration made the end-to-end holistic view possible, a tthe unser interface level.
IBM OpenPages - Satya
What do you like best about the product?
IBM OpenPages with Watson is completely AI driven with highly scalable governance, risk and compliance solutions which help organisations to mitigate risk management with complete identity and access management.
What do you dislike about the product?
There are instances where the NoClassDeFoundError is primarily due to non enable of third-party APIs maybe it would be helpful if this has been enable by default.
What problems is the product solving and how is that benefiting you?
IBM OpenPages is a core platform for the business risk management and it is a kind of solution which will unify all the organization's risk and compliance, made easy and flexible.
All project management from one platform
What do you like best about the product?
It shows Risk Events, performs risk assessments, and manages testing control. Helps to communicate with other stakeholders and customers with addressing the issues. It's the best GRC(Governance, Risk and Compliance) tool.
What do you dislike about the product?
Integration with other software and reports format, not providing data analytics. Co-relation of risk events and detections.
What problems is the product solving and how is that benefiting you?
It provides risk events that prevent future business losses. Provide continuity in operations, so employees are engaged and learn new skills. It helps us to pass a service improvement plan to customers/stakeholders.
Powerful Tool
What do you like best about the product?
OpenPages is very configurable while also providing an object model to help guide development. The ability to associate objects is HUGE when looking at this product in a global scale for a large company. Tailored views allows each group of our customers to see what they would like to see, and the new addition of custom email tempaltes for workflows is a great added bonus.
What do you dislike about the product?
Guidance from IBM is a bit lacking when it comes to best practices and suggested use cases. We don't want to start going down a path that would cause us tech debt in the future. There is no real documentation on recommended ways to configure the product.
What problems is the product solving and how is that benefiting you?
IBM OpenPages provides a holistic view of eGRC in our enterprise across all modules in use. Also, it brings a one-stop shop instead of being a mix of vendor apps and excel sheets.
AI is future, so there will be False positives in beginning as you feed machine learns& gets better.
What do you like best about the product?
Risk and Compliance are made easy, and the graphical view looks appealing.
Audit planning is good if we know how to immerse ourselves in daily work.
Audit planning is good if we know how to immerse ourselves in daily work.
What do you dislike about the product?
Sometimes the page hangs or takes long intervals to load.
What problems is the product solving and how is that benefiting you?
They combined a lot of securities pieces to track better. Issue tracking is what I liked most
GRC with and without IBM OpenPages
What do you like best about the product?
IBM Open Pages is a well designed tool where they tried to add a lot of things to make risk management and our life easy. UI can be improved a little more but overall its a good risk management tool. You dont need to keep everything documented at multiple places and can be called a one stop solution to multiple tools.
What do you dislike about the product?
A lot of options makes it a little difficult for new users to adopt it easily. Need more trainings or simplified application tours as if a user adopts this tool he has to use it for a longer period and cannot replace it easily.
What problems is the product solving and how is that benefiting you?
We use this a tracking and reporting tool for multiple clients and it helps to generate wuick reports.
OpenPages is an awesome GRC product
What do you like best about the product?
The task focussed UI views along with the workflow and calculation engines allow solutions to be easily configured to meet client needs with mostly configuration. This means that solutions can be delivered in an Agile approach allowing teams to quickly build and deploy new/amended solutions.
What do you dislike about the product?
Personally I would like more capability for both administators and users to create multiple homepage dashboard panels, and for local panels, to be able to share them with their local teams. This would reduce overheads of creating multiple profiles to have different dashboards.
Having said that, the simplicity and flexibility of how users can setup their own dashboards is very impressive.
Having said that, the simplicity and flexibility of how users can setup their own dashboards is very impressive.
What problems is the product solving and how is that benefiting you?
Bringing innovative solutions out and constantly improving the platform capability. The new RCM integrations for example is really helping clients think through their challenges for regulatory compliance, policy compliance etc and providing some neat out of the box integrations to help ingest the external data.
Great tool for Operational Risk Management
What do you like best about the product?
IBM OpenPages can be utilized as a consolidated risk management tool that brings most aspects of risk management to a central point where the respective stakeholders, such as risk owners, can view the big picture throughout the entity at a glance.
What do you dislike about the product?
It is hard to master, and rigorous training is required for people who do not have computer literacy. Implementation of the solution is also a hassle, especially if the organization migrates from an already established integrated ERM framework.
What problems is the product solving and how is that benefiting you?
The solution to the traditional bookkeeping of risk management with separate documents and records scattered among the business units is the main benefit for me.
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