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71 reviews
from G2

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    Computer Software

Risk Assessment User

  • May 24, 2016
  • Review verified by G2

What do you like best about the product?
It's visually appealing. That's about it. There are a lot of features, but the way that they implement it makes it impossible to use.
What do you dislike about the product?
-It takes 60 minutes to create an issue with a few associated action plans.
-The application is slow and the amount of manual input required is nauseating.
-The automation is awful. I should be able to assign one owner, contributor, and assessment owner for multiple action plans within an issue, but that functionality is not available,
-When errors are generated due to incomplete form items, it does not identify all of the missing items - it just identifies the next missing item.
-This product forces me (and many of my colleagues) to take a serious hit in our billability or to put in extra hours. I don't mind working extra hours when it's for a legitimate reason, but its unacceptable that it's because IBM is unable to make this technology usable.
What problems is the product solving and how is that benefiting you?
Risk Assessment reviews, Risk Management, Governance, SOX/GLBA/ISO compliance, etc. Large-scale enterprise organization.
Recommendations to others considering the product:
Don't buy it and avoid using it. Find solutions elsewhere.