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External reviews

252 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rash C.

Exceptional Service with Exceptional Security

  • August 05, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and setup is a huge upside. Up to date technology. Realiability and great customer service.
What do you dislike about the product?
I can't think of anything that I can say I dislike at this time.
What problems is the product solving and how is that benefiting you?
Alert Logic is watching out for potential threats 24/7.


    Health, Wellness and Fitness

AlertLogic for compliance and cloud security.

  • August 05, 2021
  • Review verified by G2

What do you like best about the product?
The visibility gained within our cloud infrastructure, ease of deployment and configuration and response time of their professionals.
What do you dislike about the product?
Cross-account functionality could use some work; UI, vulnerability scanning and EDR still needs a bit of maturity. We've run into issues where the agent is incurring additional costs in our AWS environment due to cross AZ network traffic. We also ran into accuracy of detection reporting due to our intermediary devices not having x-forwarder-for in our LoadBalancers and some of our proxies us HTTP Piping so the SOC was not able to tune it out. They do not also provide JA3 or JA3S for hashing encrypting traffic if we're not able to decrypt traffic on appliances. Their support is also a bit lacking and varies. It's a hit or miss. Sometimes we would get direct responses and sometimes our tickets would just never get looked at no matter how urgent and we're directed to call the hotline to further escalate which can take > 3 days. If your environment does not use CloudFormation for deployment, deployment can also get difficult and messy. They also have a 50GB a day cap on log collection which was not bought to our attention during the whole buying phase. This has caused us to scrutinize the delivery and visibility of our logs. If you need something to check the box for compliance it's a good bundle for the costs, you get somewhat SIEM, MDR and Vulnerability Management, EDR and FIM all in one.
What problems is the product solving and how is that benefiting you?
We are solving compliance needs and overall visibility into our threat landscape.


    Telecommunications

Alert logic powerful security solution

  • July 14, 2021
  • Review provided by G2

What do you like best about the product?
support team helps with providing any kind of technical support.

Block web attacks.

Dashboard is clean.
What do you dislike about the product?
I don't think I can dislike any feature right now but would love to see new features getting added frequently.
What problems is the product solving and how is that benefiting you?
Provides high level security against cyber attack.

The incident feature gives alerts, since we can not be monitor continuously.
Recommendations to others considering the product:
Give this tool a try.


    FARHAAN S.

Alert Logic MDR the best secirity that one Can get.

  • July 12, 2021
  • Review provided by G2

What do you like best about the product?
1. There is nothing that Can give your Valuable data 100% Security but with alert Logic mDR your Can prevent breaching or any external CyberAttack.
2. The support was highly knowledgeable and has the Solution to every querry put to them.
3. It quickly identify a problem and report it to the Concerned team.
What do you dislike about the product?
1. User interface needs to build more user friendly.
2. Many times the solution to an querry appears at different time which neds to be fixed.
What problems is the product solving and how is that benefiting you?
1. It has provided a high level pf security against malware or external Cyber attacks.
2. Dashboard is quite easy to navigates and graphical presentation are the unique aspects of it.
3. With Alert logic MDR We can easily identify the problem and fixed it so that Our Clients Can get an optimal solution


    Computer Software

Best experience in this platform and good features

  • July 12, 2021
  • Review provided by G2

What do you like best about the product?
To go with the integrated approach in alert logic MDR, we can use the EDR platform. It has an excellent dashboard which is very informative and impressive. It has an excellent support team that responds very quickly without wasting any time. It is very user-friendly.
What do you dislike about the product?
I find exposure and configuration remediation issues to be the same in a different section, but once we get used to it we won't find it anymore. Also, signature and behavioral-based detection could be much better.
What problems is the product solving and how is that benefiting you?
While the developer is writing a code, few mistakes are encountered. In that case, based on the vulnerability that exists in the software can be identified
Recommendations to others considering the product:
Its best product I used. Please go for it.


    Information Technology and Services

The One solution for many Problems

  • July 11, 2021
  • Review provided by G2

What do you like best about the product?
The vital context of risk exposure it provides in accordance to enable the appropriate event response. The feature of delivery based outcome security while collecting the traffic over networks and also providing data coverage are among the best features which came across.
What do you dislike about the product?
The User Interface must be more interactive and should provide positive outcomes. It's because it makes one believe that they are under a specific threat which they are not. The insights provided must be easier to understand and adapt by the user.
What problems is the product solving and how is that benefiting you?
It's best in handling vulnerabilities in cloud environments, and the occurrence is also being protected precisely by Alert logic. The valuable material which is provided to us free of cost, the external vulnerabilities scanning. Most importantly, it effectively prevents our computers from engaging in any cyber threats unknowingly.


    Samuel S.

Great product and security solution along with a great user experience.

  • June 29, 2021
  • Review provided by G2

What do you like best about the product?
Alert Logic MDR is a very good product and easy to understand, thanks to its interface and detailed description of each function. Creating an alert has never been easier. It has also prioritized customization, and I can also collect different data in open source. With this software, we feel very safe since we can identify any type of threat and develop cybersecurity before they act. The implementation was simple and, above all, because it can be easily integrated with other cloud platforms and launched instantly.
What do you dislike about the product?
For now everything is going very well. But they should improve some details for example improve the false postive rate since it make you believe that there is threat when there is not.
What problems is the product solving and how is that benefiting you?
We all want to feel safe in the workplace, and thanks to this tool, we have been able to achieve it. We feel safe since we can effectively prevent cyber threats on our computers.
Recommendations to others considering the product:
Try it, and you will notice big changes, and you will feel totally safe in your company.


    Aastha A.

A decent and must have security solution for any organization

  • June 27, 2021
  • Review provided by G2

What do you like best about the product?
Alert logic is a robust and powerful security solution that works really well in ensuring tight security for your organization against any attacks and does a great job in locking malicious sites.
Their support team does a pretty good job in providing any kind of technical support. The implementation was smooth ensuring that our team can quickly get used to the platform.
What do you dislike about the product?
The UI isn't very intuitive and needs a lot of improvement.
Though bugs are fixed pretty quickly by the team but there are lot of limitations in terms of the functionalities in this solution.
What problems is the product solving and how is that benefiting you?
Ensuring our customer data is safe.
Ensuring compliance with security laws and regulations.
Protecting our company from security breaches and malicious attacks.


    Pavan sreevatsav A.

Alert Logic is best solution to stay safe from the zero day cyberattacks

  • June 09, 2021
  • Review provided by G2

What do you like best about the product?
1. The security monitoring for the network, especially for the cloud-based servers. It is the best tool to detect suspicious activity.

2. The Support will be suggesting required patches for the vulnerabilities.

3. After scanning the devices, it will showcase the vulnerabilities and highlights to the management.

4. The reports about the external scans and suspicious IP traffic(inbound traffic) will be presented to get a clear picture.

5. The incident response process management plays an essential role in quickly identifying and highlight it to the concerned team.
What do you dislike about the product?
The signature-based and behavioral-based detection can be improved. Like adding Machine Learning-based detection methodology can improve the false positive rate.
What problems is the product solving and how is that benefiting you?
Few things developers make mistakes while writing secure code. In that case, based on the scan results the vulnerability that exists in the application and software can be identified.
Recommendations to others considering the product:
I strongly recommend Alert Logic to organizations to protect their network from cyberattacks.


    Rishabh V.

Security solution with EASE

  • June 03, 2021
  • Review verified by G2

What do you like best about the product?
The Alert Logic is excellent for blocking web attacks like SQL injection, XSS and many others.
Not only this but what I liked the most is the support team is very knowledgeable and responsive and are ready to help at any time.
The dashboard is clean and allows users to quickly see what requires their attention and details are easily accessed by clicking down into records. There are multiple configurations in which to specify how to handle policy violations, set up proxy routing and load balancing.
What do you dislike about the product?
Not so much dislike what some improvements that are needed are fine tunning of configurations because they are taking more than a month and adding more security issues.
What problems is the product solving and how is that benefiting you?
Handling Vulnerabilities, security issues and alerts
Recommendations to others considering the product:
For application security and finding vulnerability then you can try alert logic, it also has a free trial available, so will definitely help you in choosing wisely.