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AL admin page could be confusing
What do you like best about the product?
alerts that let me take quick actions to mitigate the issue
What do you dislike about the product?
AL admin page could be confusing, some times is really hard to understand
What problems is the product solving and how is that benefiting you?
attacks, hack attempts
Recommendations to others considering the product:
admin page must be more easy to handle for troubleshooting purposes
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Great insights & responsive support
What do you like best about the product?
Alert Logic presents all of our findings in a consolidated and easy to read format. When we have questions or need to address a concern, they respond quickly and stay with us until things are resolved. Most importantly, the product has depth -- we can configure our scans to be as simple or complex as we need. Their scans have identified things for us that we wouldn't have been aware of otherwise.
What do you dislike about the product?
Pulling raw data or information out of Alert Logic can be difficult at times. Some of the reports aren't as intuitive as I would prefer and I would really like to see more robust customization options for reports including the ability to export data in a CSV or Excel format.
What problems is the product solving and how is that benefiting you?
The people resources to manage a growing cloud footprint are going to be stretched thin at any organization. Alert Logic has helped us better manage our time by focusing on the areas and resources that need our attention right away.
Make log management simple
What do you like best about the product?
Staying on top of what is happening on more than a handful of servers would be nearly impossible without a service just as AL MDR especially when security is paramount. It not only simplifies the task of incident identification and remediation, it is an invaluable tool in creating regular security and vulnerability reports. Threats incidents are organized by severity and server asset with a straightforward interface for drilling down through the various levels to reach remediation details that an ordinary machine log would not provide even if you had the time and energy to dig through the thousands of events that might occur on a busy server daily.
The other factor that cannot be understated is the quality and responsiveness of the AL support team. Responses to product issues and even minor questions are almost always answered quickly within 24 hours. Transitioning to the product was a snap with the assistance of AL's migration team.
The other factor that cannot be understated is the quality and responsiveness of the AL support team. Responses to product issues and even minor questions are almost always answered quickly within 24 hours. Transitioning to the product was a snap with the assistance of AL's migration team.
What do you dislike about the product?
It can sometimes be a little tricky getting each server to connect reliably with the central AL appliance, but after things are connected, things seem to work well.
What problems is the product solving and how is that benefiting you?
As a business serving the health care industry we have stringent security requirements to protect the legal and privacy needs of our clients and the populations served by our clients. AL MDR is a vital part of our infrastructure that enables us to quickly and efficiently identify and plug gaps in our security as well as fulfill the reporting needs demanded by our security overseers/auditors.
Alert Logic MDR
What do you like best about the product?
The Alert Logic service was always good, alerting us to changes in user Windows accounts, DHCP denials and the usual host of alerts. Any critical alerts come with an immediate follow up phone call to ensure we are aware. When they added the ability to ingest logs from Office 365 and anti-virus vendors (and many others) it added a whole new level of alerts that we were not able to manage on our own. The anomalous logins from Office365 are real game changers for our small IT team. It was important that we, as a company, outside of physically racking the log collector, did not need to do anything to get this started outside of providing the usual networking info. And the tech support is solid and they always answer the phone.
What do you dislike about the product?
So far nothing. However, it's not free, worth the price, but not free.
What problems is the product solving and how is that benefiting you?
Geographically anomalous successful logins to Office365. Failed Windows logins, locked accounts, DHCP denials, Firewall scanning from inside and outside of the FW. Compliance reporting and IT audits go much smoother with the built in and custom reporting. We would never be able to sift through all the logging that the network devices and servers provide without it. The service does not allow us to just put our heads in the sand but it certainly provides us with insight we would never have access to on our own.
Recommendations to others considering the product:
If you ready to implement a SIEM or MDR, Alert Logic is good choice. They have all the tools, great support and will help make the implementation go as smooth as possible. AL will let you know what you need to do get them the most data and logs to work with. Most of the alerts you want to see are built in and they will build custom alerts off any log event they can see. Their implementation with 3rd parties is a great feature.
Alert Logic - a terrific extension to our cyber team
What do you like best about the product?
Alert Logic extends our cyber security team and keeps us apprised of potential threats. They are always there to help answer any questions. Recently we had an incident and they quickly helped us with the investigation.
What do you dislike about the product?
There really is nothing I can say as a dislike.
What problems is the product solving and how is that benefiting you?
We have a small team and their Intrusion detection and log review extends our ability to keep our eyes on everything. The threats they identify have really helped us keep our environment secure. There was a red flag indicator recently. They worked hand and hand with our team to identify the source of the issue. They helped us quickly resolve the issue. We really like the fact that they are easy to reach, easy to work with and we always appreciate that they have our back.
Recommendations to others considering the product:
small security teams will find them a helpful extension.
Very positive experience with AlertLogic
What do you like best about the product?
Setup was easy and we were escorted through the whole process by the AlertLogic folks.
What do you dislike about the product?
It can be difficult to master the dashboard.
What problems is the product solving and how is that benefiting you?
We have found that we have a lot of attempted brute force logins. AlertLogic alerts us to those so we can be sure to mitigate them.
Recommendations to others considering the product:
Go for it!
Great product with even better people supporting it
What do you like best about the product?
My initial use of Alert Logic as whole was a simple install to help monitor AWS resources and ensure compliance with common security standards. The product use has since gone tremendously to include a number of different offerings. Along the way the product support team has been a tremendous help with installs, configuration and compliance.
What do you dislike about the product?
Some of the GUI interfaces are a bit dated, mostly around the web application firewall and could really use some modernization. This could also go a long ways to help customers become more self sufficient.
What problems is the product solving and how is that benefiting you?
The product has helped identify and issues and help bring those into compliance and track our progress along the way. It has become easier to keep an eye on areas that we need improvement, ticket them out, and track when they are done.
The experince of AL
What do you like best about the product?
I like the log searching functionality how we can find the log within few click and typing.
What do you dislike about the product?
There are too many email regarding bruteforce attack and majority of it just wrong password attempt
What problems is the product solving and how is that benefiting you?
Any elevated accounts added will get alert and logs safe keeping
AlertLogic MDR is the most important component of our IT security
What do you like best about the product?
24/7 threat detection backed by the AlertLogic SOC. Powerful technology backed by a 24/7 SOC that constantly monitors our environment to offload from our team.
What do you dislike about the product?
I have no significant or noteworthy dislikes.
What problems is the product solving and how is that benefiting you?
Scalable, cost-effective, real-time threat protection. Alert Logic's security-as-a-service allows LogicBay to leverage AlertLogic's security expertise and resources.
Recommendations to others considering the product:
I would strongly recommend considering AlertLogic MDR to any business looking for a security solution.
Simple and effective solution for fairly complete security needs
What do you like best about the product?
Alert Logic has much improved the platform providing an almost one stop shop security product for SME, with vulnerability scanning, IDS, Log management, more recently basic anti-malware (windows and Mac only though). The 24x7 SOC is effective and helpful in case of real serious incident.
The integration with most of the native cloud platform make the deployment good and easy to get going while providing some insight into your deployment.
The integration with most of the native cloud platform make the deployment good and easy to get going while providing some insight into your deployment.
What do you dislike about the product?
Alert Logic still require to better define the security incident to only provide what is useful and actionable to the customer to provide value over the classic SIEM.
All https traffic is still a big issue with Alert Logic and the use of good standard such as HSTS make the product pretty useless on web traffic and require some engineering to gain visibility.
The interface can be confusing and take a significant time investment to get to know how to use effectively.
Lack of feature on GCP
All https traffic is still a big issue with Alert Logic and the use of good standard such as HSTS make the product pretty useless on web traffic and require some engineering to gain visibility.
The interface can be confusing and take a significant time investment to get to know how to use effectively.
Lack of feature on GCP
What problems is the product solving and how is that benefiting you?
Gain visibility into cloud environment both on the CSP level and instances level. That give good level of protection and prevention on high value targets.
Recommendations to others considering the product:
Solid tool for SME companies that want to not have to worry about the detection. It will require some work to get the best out of product but will be worth it if used in the long term.
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