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Not the worst, not the best
What do you like best about the product?
Having a 24/7 SOC that we don't have to manage is hands down my favorite. In addition to this, the reports run and are delivered on the schedule that we've selected.Without the reports, we'd possible miss findings that may no longer be in the console due to our ephemeral environment.
What do you dislike about the product?
It doesn't seem to always be accurate. It's hard to know where it's pulling information from when delivering findings. Because assets in our environment are ephemeral, Alert Logic findings come and go as well. This makes it hard to report out findings, determine trends or create baselines. Also, the way that the Health Exposures are reported isn't intuitive. We assume that everything is OK, so the tool should default to Unhealthy to show us what's *not* OK. We've been told in the past that sometimes the Unhealthy remediations will actually be listed in the Healthy remediations which is counterintuitive.
What problems is the product solving and how is that benefiting you?
Having Alert Logic MDR helps us most by being our 24/7 SOC.
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Comprehensive security coverage
What do you like best about the product?
Effectiveness of threat detection, User interface and ease of use, Integration with your existing systems
What do you dislike about the product?
Limitations in customization, Learning curve
What problems is the product solving and how is that benefiting you?
Threat detection and response, Compliance requirements, Resource constraints in our security team, Visibility across our IT infrastructure
Great for web, less so for internal networking
What do you like best about the product?
Our web security team love the product, they've been using it for years.
What do you dislike about the product?
My team tried to introduce it for internal network scanning and found it difficult to configure for such a purpose.
What problems is the product solving and how is that benefiting you?
Web based threats, CSS scoring, vulnerabilities.
Alert Logic MDR great solution for most
What do you like best about the product?
What I really like about Alert Logic MDR is how it offers a complete, worry-free security solution. It covers all the bases, whether you’re running on-premises, in the cloud, or a bit of both, which is a huge relief if your infrastructure is all over the place.
What do you dislike about the product?
One thing that might be a bit frustrating about Alert Logic MDR is the cost. While you do get a lot of value with the comprehensive coverage and expert support, the pricing can feel a bit steep, especially if you’re a smaller business or working with a tight budget. It’s something to weigh carefully if cost is a major factor for you.
What problems is the product solving and how is that benefiting you?
It’s a huge relief to have continuous, 24/7 threat monitoring. Cyber threats don’t keep business hours, so knowing that there’s a team keeping an eye on things around the clock means you can sleep easier. This constant monitoring helps catch issues before they turn into major problems, which is a massive win for peace of mind and protecting your data.
Forced to fortra has been poorly executed with no support
What do you like best about the product?
Aiding PCI compliance by taking responsibility for daily log reviews.
Support response for FIM questions has been good
Support response for FIM questions has been good
What do you dislike about the product?
UI has taken time to master and now the scans have forcibly moved to Forta we've had persistent issues to overcome. The portal seems buggy.
The login flow has almost never worked for me in Firefox. Seems like poor testing and a lack of care.
The login flow has almost never worked for me in Firefox. Seems like poor testing and a lack of care.
What problems is the product solving and how is that benefiting you?
Meeting PCI compliance
The watchdog you must have
What do you like best about the product?
Having immediate alerts hit my inbox when anything goes wrong is indispensible.
We only have two eyes to keep tabs on things. Alert Logic gives me 100 eyes :)
We only have two eyes to keep tabs on things. Alert Logic gives me 100 eyes :)
What do you dislike about the product?
So far, I don't have any complaints about AL
What problems is the product solving and how is that benefiting you?
Several:
Alerts for when user's access confidential resources but are out of their normal IP range.
Keeping tabs on our Google Workspace systems
Alerts for when user's access confidential resources but are out of their normal IP range.
Keeping tabs on our Google Workspace systems
Very light service - not good value to me.
What do you like best about the product?
It was easy to setup and deploy. Agents and appliances.
What do you dislike about the product?
We haven't received any real communication from their team in some time.
What problems is the product solving and how is that benefiting you?
Network based IDS.
AlertLogic by Fortra
What do you like best about the product?
The console is deep. It allows the admin to customize to a very fine degree. This tuning and customization is not just through the console, but also through the dedicated SOC who i have found to be very quick to respond and willing to advise and make changes on your behalf.
What do you dislike about the product?
It takes a some time and effort to get your account and system dialed in. If you are looking for a turn key set and forget solution, AlertLogic may not be for you. That said, once you have put in the time and effort, the results are worth the investment.
What problems is the product solving and how is that benefiting you?
We were collecting too much data and logs for a small IT shop to handle internally. We needed a partner would could help make sense of the deluge of Azure, AD, Linux, Defender information that was being collected.
Good product, but could be more intuitive
What do you like best about the product?
Extensive vulnerability assessment capability, generally quick response or contact from manage team
What do you dislike about the product?
some complexity to administrate and navigate interfaces
What problems is the product solving and how is that benefiting you?
vulnerability and security posture
Alert Logic SIEM Review
What do you like best about the product?
Customer Support
24X7 live alerts for critical events
Easy to integrate
24X7 live alerts for critical events
Easy to integrate
What do you dislike about the product?
Onboarding the solution takes time and has a learning curve
What problems is the product solving and how is that benefiting you?
We are a small team so AlertLogic helps us monitor our environment and alert us about vilnerabilities.
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