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5,493 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Transportation/Trucking/Railroad

Automation Anywhere is a key platform for delivering scalable and efficient enterprise automation

  • June 09, 2025
  • Review verified by G2

What do you like best about the product?
Automation Anywhere’s intuitive interface, reusable bot framework, and robust integration with APIs and databases make it easy to scale automations across departments. Features like the credential vault, error handling, and Bot Insights provide the security and visibility needed for enterprise-grade automation.
What do you dislike about the product?
While Automation Anywhere is a powerful tool, version upgrades and migration from v11 to A360 can be complex and time-consuming. Some advanced features, like DLL integration and error tracing, require workarounds or deeper technical involvement.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps eliminate repetitive, manual tasks across finance, HR, and IT operations, significantly reducing processing time, increasing accuracy, and enabling teams to focus on higher-value work. It’s been instrumental in streamlining workflows, ensuring compliance, and scaling automation with minimal human intervention.


    Logistics and Supply Chain

Automation Anywhere Unleashed: Exploring Its RPA Capabilities

  • June 06, 2025
  • Review verified by G2

What do you like best about the product?
Automation Anywhere is a powerful robotic process automation (RPA) platform designed to help businesses streamline operations and improve efficiency. Its AI-driven features allow users to automate repetitive tasks, reducing manual effort and enhancing productivity. The intuitive, cloud-native interface makes automation accessible to users with varying technical expertise, and its process discovery capabilities help identify automation opportunities effortlessly.

Upsides of Using Automation Anywhere:
User-Friendly Interface – Easy to use, even for non-programmers.

AI & Cognitive Automation – Smart bots powered by AI enhance decision-making.

Time-Saving – Automates mundane tasks to boost efficiency.

Scalability – Suitable for businesses of all sizes.

Integration – Works well with various applications like Excel, Salesforce, and SAP.
What do you dislike about the product?
Automation Anywhere is a powerful tool for automating tasks, but it does have some drawbacks. Setting it up can be complicated and often requires help from the company. Some error messages are unclear, making troubleshooting difficult. Customer support can be slow, sometimes taking a long time to resolve issues. The software can lag or stop working unexpectedly, which affects performance. Its pricing is on the higher side, making it less accessible for smaller businesses. Upgrading to a new version can also be tricky and may require extra adjustments. Despite these challenges, Automation Anywhere remains a strong choice for businesses looking to streamline their operations with automation.
What problems is the product solving and how is that benefiting you?
Automation Anywhere helps businesses automate repetitive tasks, making work faster and more accurate. It reduces mistakes in data entry, speeds up processes, and lowers costs by using bots to handle routine work. This saves time, cuts down errors, and lets employees focus on more important tasks. It also helps businesses follow rules better, grow easily, and connect with other systems smoothly, making automation more effective and hassle-free.


    Prashant K.

Automation Anywhere: Redefining RPA with Precision and Innovation

  • June 05, 2025
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is easy to use with a simple bot-building interface, making automation accessible even for non-developers. Implementation is straightforward, though some advanced features may require additional setup. Customer support is responsive, but troubleshooting complex issues can take time. The platform is used frequently in enterprise environments due to its scalability and reliability. It offers a wide range of features, including AI-driven automation and cloud-native deployment.
What do you dislike about the product?
Sometimes updates cause issues, and fixing them can take time. Overall, it’s a solid choice for automation, but it has its quirks
Integration with other systems is smooth, but occasional compatibility issues arise with updates.
What problems is the product solving and how is that benefiting you?
It has been a game-changer in my manufacturing and sales processes. It helps streamline repetitive tasks like order processing, inventory tracking, and data entry, reducing errors and saving time. The bots handle complex workflows efficiently, ensuring smooth operations without manual intervention.
Overall, it optimizes productivity and allows me to focus on growth


    Rajath C.

Always the Automation tools will help user to preform the repetitive (Boring) tasks hassle free

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
Automation Anywhere is a super helpful RPA platform. It's great for automating those boring, repetitive tasks, which frees everyone up and makes things more efficient with fewer mistakes. Their Automation 360 platform is cloud-based, so it's really flexible and can grow with your needs for any digital changes you're making.
What do you dislike about the product?
Users often need additional training or developer support to unlock the full potential of cognitive automation.
Frequent updates to the cloud platform can sometimes lead to compatibility issues or force users to revalidate existing bots.
What problems is the product solving and how is that benefiting you?
Easy to use and implement to the existing process


    Padmakumar C.

Great platform to fulfill not just RPA but beyond

  • April 18, 2025
  • Review verified by G2

What do you like best about the product?
A360 is a powerful RPA platform that excels in providing an intuitive, user-friendly interface, making automation accessible even to those without extensive programming knowledge. Its comprehensive features, including IQ Bots for cognitive automation and Process Discovery for identifying automation opportunities, support end-to-end business process automation. The cloud-native architecture and extensive Bot Store ecosystem offer flexibility, scalability, and time-saving pre-built solutions. Additionally, its AI and ML integrations extend capabilities to handle complex use cases, while community resources like Automation Anywhere University and the Pathfinder Community foster skill-building and engagement for developers and professionals alike.
What do you dislike about the product?
However, there are areas where improvement could enhance the platform's user experience further. The cost of enterprise-grade licenses and add-ons can be a barrier for smaller businesses. Users occasionally report performance challenges with large datasets and stability concerns with frequent version updates. While basic features are accessible, advanced tools often require deeper technical expertise, which can slow adoption. Additionally, some users experience delays in customer support for more complex issues. Despite these challenges, Automation Anywhere remains a robust platform for organizations seeking scalable and intelligent automation, though refining these aspects could boost its accessibility and reliability even further
What problems is the product solving and how is that benefiting you?
Automation Anywhere addresses several challenges in business process automation by reducing manual effort, enhancing efficiency, and minimizing errors. It helps organizations automate repetitive, rule-based tasks, freeing up human workers to focus on more strategic, high-value activities. Additionally, its cognitive automation capabilities enable companies to process unstructured data, such as documents and emails, improving decision-making and operational speed. The cloud-native approach ensures scalability and accessibility, making it easy to deploy and manage bots across different environments.

For me, as an RPA developer, Automation Anywhere serves as a valuable tool to streamline workflows, optimize business processes, and enhance productivity. Its robust automation framework allows you to build and deploy bots efficiently, reducing the time spent on mundane tasks. Since you're expanding your skills into containerization and OpenShift, integrating RPA with cloud and Kubernetes-based environments could open up new opportunities for automation at scale. If you'd like, I can help you explore how to leverage Automation Anywhere in containerized environments!


    KRUNAL I.

Best platform for automation purpose.

  • April 08, 2025
  • Review verified by G2

What do you like best about the product?
It has the AI integrated abilities that helped with digital transformation into our account.
This platform comes with great features and we are exploring it as well.
Glad to using Automation Anywhere with respect to it's capablities.
What do you dislike about the product?
I think the cost for this platform is bit high for our account so it took more time to convince client about it, anyways the platform is great so no major concern for it.
What problems is the product solving and how is that benefiting you?
Into our account one of the use case is - the document data is much more important and to tally it perfectly with proper data analysis as well as data insights - it's much more important with platform is going to help with this and how. So this solution we implemented using this for document processing as an BFSI(banking domain).


    Arthur W.

The first batch employee in Automation Anywhere China team and been dedicated on introducing AA

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
AA knows the enterprise and industry well and practice the professional way, to lead the RPA and now in APA world, AA make the turn quickly even it took a lot of loss and sacrifise, but it keep in right trace
What do you dislike about the product?
The cost to adopt RPA of AA and now APA looks still high, but understand that should come from entire ecosystem work effort
What problems is the product solving and how is that benefiting you?
I helped most client in greater china to transform their business, RPA helped them on many ways, it is very typical on but not just limited in such area:
- Old legacy system is out-of-date and with no maintenance, to get the data , feed the data,
- Numerous document with picture and pdf format to use AA DA and IQBot before to convert,


    Ramesh Babu K.

RPA Solution Architect

  • April 02, 2025
  • Review provided by G2

What do you like best about the product?
Custom framework and SDK development with drag and drop
What do you dislike about the product?
Transaction level history or dashboard not available or custom dashboard not available
What problems is the product solving and how is that benefiting you?
Accuracy and time sensitive processing


    Jim M.

Excellent and flexible RPA platform

  • March 24, 2025
  • Review verified by G2

What do you like best about the product?
The tools (packages) available for building RPA automations is extensive. The UI is easy to use and has two different ways of viewing the code, both of which are extremely visual. Having many different types of variables to choose from like string, number, Boolean, table etc. allows you to structure inputs and outputs well and handle most situations. The platform makes capturing parts of any web page or desktop application easy. Being able to break the steps of an automation down into smaller sub-tasks and re-usable components accelerates development and makes the code more manageable. The platform also allows you to trigger automations with file drops or even e-mail, as well as scheduling the automation at specific times of day, days of the week and more. Lastly, being able to call APIs allows for easy integration with other platforms, services, and automations. Implementing an automation is also extremely easy .
What do you dislike about the product?
Having multiple developers work on the same project is difficult as once one person has code checked out they are the only one who can edit. There is no 'merge code' functionality as there is on other development platforms. Documentation for each package (feature) could be improved with more examples, screenshots, tips, and use cases.
What problems is the product solving and how is that benefiting you?
We are using RPA to ease workflow in many areas of the company from Finance to Operations to HR functions. Many repetitive tasks and in some cases, an entire process is being automated, saving hundreds of manual hours of work. In some cases we are using RPA to reduce defects and risk as well.


    Semih .

Automation Anywhere RPA

  • March 22, 2025
  • Review verified by G2

What do you like best about the product?
I like the customer service, when I face a problem in rpa, I raise a ticket, and get quick help from Automation Anywhere team.
I also like the building code in AA platform, it is easy to use.
What do you dislike about the product?
It can take time to use few packages like sharepoint,outlook packages since it needs some informations to be filled.
What problems is the product solving and how is that benefiting you?
We create bots for works that need to work so often. So AA helps people to use their time more efficiently.