Great service for sales prospecting.
What do you like best about the product?
Ring central is great as a calling platform for sales professionals. It allows you to take client calls from your cell or laptop from anywhere in the world, always with great audio quality. You're also able to keep track of prospects easily with the call noting and voicemail features. We also use it to communicate internally with team members in emergency scenarios.
What do you dislike about the product?
I haven't had any issues with it really. If I had to come up with something, I'd say the default ring tone is a little annoying and the fact that you have to hit 1 to connect every call, but I somewhat understand it from a preventing accidental calls to clients perspective.
What problems is the product solving and how is that benefiting you?
Keeping track of prospects via voicemail tracking and call noting features. Also has great viability for internal communication when we as team members need to quickly reach one another.
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