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Great software and support team

  • By Information Technology and Services
  • on 04/10/2025

What do you like best about the product?
I am integrating ServiceNow with StrongDM in a Sandbox environment at the moment. I have had to utilize StrongDM documentation and guides to do this implementation and it is very easy to follow. On top of that their support team is great to work with. I worked with Alin and he was always extremely quick to respond, very knowledgeable, and willing to hop on a call.
What do you dislike about the product?
I cannot think of something I dislike! Honestly maybe the support ticket response could be a little prettier but that is also challenging with different web clients.
What problems is the product solving and how is that benefiting you?
Allowing to organize resources, roles, and users.


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