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Product and Service, both are top notch !!!
What do you like best about the product?
What I like best about StrongDM is how it makes managing and securing access to servers, and Kubernetes clusters so easy.
The user interface is straightforward, and the audit logging feature is great for keeping track of user activity.
And the customer support toemphasize, very prompt, clear responses and followups.
The user interface is straightforward, and the audit logging feature is great for keeping track of user activity.
And the customer support toemphasize, very prompt, clear responses and followups.
What do you dislike about the product?
One thing i felt the initial setup and configuration can be somewhat time-consuming if you're not familiar with similar tools, but that's not really an issue as we have their uncomplicated and clear documentation to go through.
What problems is the product solving and how is that benefiting you?
It's solving the main problem of secure and efficient access management to databases, servers, and k8s clusters. Also centralizing access control in their dashboard eliminating the need for managing user, credentials and permissions separately.
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Great experience and most importantly - StrongDM is implementing new and very useful features fast
What do you like best about the product?
- comprehensive list of resources, everything one might need
- support for modern resources such as various flavours of Kubernetes clusters
- automation - possibility to manage entire PAM solution with Terraform is real killer feature, making resource available to end users few seconds after it's provisioned in your cloud provider (change management is important here!)
- useful integrations such as StrongDM
- helpful team and support specifically
- support for modern resources such as various flavours of Kubernetes clusters
- automation - possibility to manage entire PAM solution with Terraform is real killer feature, making resource available to end users few seconds after it's provisioned in your cloud provider (change management is important here!)
- useful integrations such as StrongDM
- helpful team and support specifically
What do you dislike about the product?
Not much to dislike, sometimes documentation is not up to speed with features released , requires spending more time and working with StrongDM support
What problems is the product solving and how is that benefiting you?
- access multiple types of datasources and servers/services from a single point
- having logging and audit for any access event on multiple platforms
- good user experience for remote access
- having logging and audit for any access event on multiple platforms
- good user experience for remote access
One of the only Enterprise tools I keep coming back too
What do you like best about the product?
StrongDM is the tool to make my job easier, and I use it everyday. Granting access for others to use potentially sensitive systems couldn't be simpler.
What do you dislike about the product?
Initial sticker shock is bound to hit you for pricing, but it does make up for it in having to spend way less time supporting just in time access patterns for sensitive systems.
What problems is the product solving and how is that benefiting you?
For compliance reasons, having temporary access with required approvals as well as full logs of what transpired during the sessions, all wrapped in a simple to use system. What more could you ask for.
Easy Privileged Access Management with StrongDM
What do you like best about the product?
StrongDM has helped us simplify the process of managing access to our database and server. We have been able to establish this across different environmets easily. The robust access control features that allow us to manage permissions seamlessly across our team have been a very useful implementation. The support has been very helpful and quick when needed and for the additional feature requests there has been a good turnaround time compared to other vendors. All this has helped us use StrongDM on a daily basis with no hassle.
What do you dislike about the product?
The initial setup could be hectic and complex, but the team at StrongDM will help as much as possible with the set up. Once we have a good working knowledge of the application, we should be able to use it with ease.
What problems is the product solving and how is that benefiting you?
We use it mainly for the Privileged Access Management for our servers and databases and has helped greatly with achieving the compliance standards we strive to achieve.
StrongDM as a single proxy secure layer for all our critical workloads.
What do you like best about the product?
Ease of integration and managing the RBAC in the system is a piece of cake, definig roles and creating ACL's specific to our usecases were always starighforward and the integration with SSO tools. Many features for automating the usecases and onbarding the dataspurces using terraform modules.
What do you dislike about the product?
There are times when the Gateways and the ACL's didnlt reflect newer changes soon but the UI has developed a lot comapred to the first few versions, some of the logging policies can change if people want to move away from the syslog storage in the gateway servers.
What problems is the product solving and how is that benefiting you?
StrongDM provided us a way to implement an automated datasource onbaording and also implement a robust RBAC and priviliged Access management mechanism using best practices. We have multiple AWS accounts with multiple datasources like EKS, RDS, EC2 etc..., The case to use a datasource with out password and user credentials was centralized for all resources which saved us a lot of management overhead and also the case to rotate and secure the credentials often.
Great support
What do you like best about the product?
Very helpful support. They are quick to reply, friendly, and understanding.
What do you dislike about the product?
It's extra friction getting access to the database. However, its purpose is to add an extra layer of security, so it's serving its purpose.
What problems is the product solving and how is that benefiting you?
Since our company works remotely, security is very important. Having StrongDM does help not put all of the security responsible on the individual user.
Very helpful support
What do you like best about the product?
It is an easy to use tool. Employees find it easy to use. Customer support has responded very fast. Easy IAM feature
What do you dislike about the product?
The new ui update. I prefer to have a dropdown of all our sdm resources rather than a popup. Also the popup always opens behind my browser.
What problems is the product solving and how is that benefiting you?
Instead of a VPN
An excellent tool to fulfill your JIT access needs
What do you like best about the product?
StrongDMs ease of use is one of its best features. Getting start takes only a few minutes and defining access workflows and onboarding users is a breeze. We were able to integrate StrongDM into our existing infrastructure in under an hour. The SSH replay and DB query auditing are top notch and helps give us confidence that we know what is being done with privileged access when it is granted.
When we had a few questions about how to accomplish certain tasks within StrongDM, their support was quick to respond and helpful. In cases where a functionality wasn't available they logged a feature request for us so that the development team would consider it for the future.
When we had a few questions about how to accomplish certain tasks within StrongDM, their support was quick to respond and helpful. In cases where a functionality wasn't available they logged a feature request for us so that the development team would consider it for the future.
What do you dislike about the product?
We haven't encountered any real downsides to StrongDM as of yet. The only thing that it lacks which we would love to have is a multi-level approval workflow that'd require multiple people to approve access. Based on discussions with their team this is on their roadmap and at the current time we could accomplish it if we had a ServiceNow integration. Beyond that though, StrongDM has everything we need to satisfy our use case and we're very pleased with the tool.
What problems is the product solving and how is that benefiting you?
StrongDM is solving the just-in-time access problem for us with full auditing of what is done in those access sessions. It helps give us confidence about what is being done and by who in addition to scoping access to only small windows of time.
A reasonably good solution if you're willing to pay for enterprise
What do you like best about the product?
Managing access well is a challenging problem, and their solution is more complete than most I've evaluated. Getting everything StrongDM has to offer in a single competitor is difficult. They are reasonably easy to implement and integrate into your system, and their approach to connecting to databases and SSH endpoints is reasonably easy to use.
Also, I love that they do not participate in the "SSO Tax" nonsense -- all tiers of service have access to federated access through an IDP. This should be table stakes in 2024, but sadly it is still all too rare.
I also appreciate that they are bucking the trend a bit on pricing. The "Enterprise" label with a "contact us for pricing" note typically sets the expectation that the increase is going to be astronomical. That does not seem to be StrongDM's approach, and it's worth talking to them about the pricing.
Also, I love that they do not participate in the "SSO Tax" nonsense -- all tiers of service have access to federated access through an IDP. This should be table stakes in 2024, but sadly it is still all too rare.
I also appreciate that they are bucking the trend a bit on pricing. The "Enterprise" label with a "contact us for pricing" note typically sets the expectation that the increase is going to be astronomical. That does not seem to be StrongDM's approach, and it's worth talking to them about the pricing.
What do you dislike about the product?
Using StrongDM to access HTTP/S endpoints is considerably more painful than the alternatives, and the SSH authentication methodology isn't great, as it creates and manages its own key instead of simply acting as a CA that signs your existing key. Even with the way they sign the key they don't fully support the SSH spec which limits your access control options on the SSH server itself.
Overall it sits in that place that does what you need, with less frustration than alternatives, but at the essentials tier it falls into the "good not great" space.
Once you jump to enterprise it improves a good bit, adding key features that are important to most of us who would implement something like this, including reports around access, log streaming, and API-based access to audit data.
I do wish they had a middle-ground between the two, as essentials is too limited for most organizations, but enterprise, while a great set of features, is probably more than many organizations need.
Overall it sits in that place that does what you need, with less frustration than alternatives, but at the essentials tier it falls into the "good not great" space.
Once you jump to enterprise it improves a good bit, adding key features that are important to most of us who would implement something like this, including reports around access, log streaming, and API-based access to audit data.
I do wish they had a middle-ground between the two, as essentials is too limited for most organizations, but enterprise, while a great set of features, is probably more than many organizations need.
What problems is the product solving and how is that benefiting you?
StrongDM enables us to restrict access on a user-level. While VPNs can provide some of this, restricting access to specific resources in a target network at the IP or TCP/UDP level can be difficult and error-prone. StrongDM enables us to control that more effectively, while still supporting the broad array of tooling that our internal teams use, from IDEs and GUI tools down to terminal tools and even shell scripts in a convenient manner. It not only improves our ability to ensure least-privilege access, it allows for easier rotation of authentication data on the backend systems without user impact, and allows us to audit the work that is being done in those systems and by whom.
A mature solution for dynamic access control.
What do you like best about the product?
StrongDM supports the richest set of connectivity protocols covering all your infrastructure.
It is easy to deploy and maintain.
End users continue using their favorite client application for remote access to databases, servers, clouds, clusters.
Credentials broker feature allows to manage service credentials without affecting end users' access.
Ease of implementing role based access and improve least privilege posture.
Extensive logging capabilities will assist with your security audits and investigations.
Their customer support is knowledgeable and responsive.
It is easy to deploy and maintain.
End users continue using their favorite client application for remote access to databases, servers, clouds, clusters.
Credentials broker feature allows to manage service credentials without affecting end users' access.
Ease of implementing role based access and improve least privilege posture.
Extensive logging capabilities will assist with your security audits and investigations.
Their customer support is knowledgeable and responsive.
What do you dislike about the product?
The product is not cheap. Though it is worth the investment.
I am looking for better capabilities of extracting audit data out of the StrongDM platform.
I am looking for better capabilities of extracting audit data out of the StrongDM platform.
What problems is the product solving and how is that benefiting you?
Implementation of the centralizes access management covering all corporate infrastructure.
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