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External reviews

89 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Powerful, excellent, does one thing extremely well.

  • October 31, 2023
  • Review verified by G2

What do you like best about the product?
Gives me secure access fast, when I need it.
What do you dislike about the product?
The menu bar UI is a *little* weird and non-traditional.
What problems is the product solving and how is that benefiting you?
Accessing production servers safely.


    Aashish K.

StrongDM, smooth and safe access

  • September 25, 2023
  • Review verified by G2

What do you like best about the product?
It works seamlessly just install and forget.
What do you dislike about the product?
Not found any issues yet. There is nothing to dislike
What problems is the product solving and how is that benefiting you?
manages and audits access to databases, servers, clusters, and web apps


    Pharmaceuticals

StrongDM - One of the best Access platforms out there

  • August 28, 2023
  • Review verified by G2

What do you like best about the product?
StrongDM provides a complete platform for managing access to infrastructure of all types. More traditional IT as well as modern cloud platforms such as AWS and Kubernetes. It integrates with identity systems and supports SCIM so you can continue to manage access controls in your existing IdP platforms.

Their customer support is very responsive even off hours.
What do you dislike about the product?
There are a few limitations in the UI for viewing access assignments from a user to a specific resource. Roles are used to assign resources to users but when you view a user, you can't see the resources they have, only the roles. It requires some CLI work to get the end to end picture. For this reason it's important to avoid using a lot of different roles.
What problems is the product solving and how is that benefiting you?
We cannot give users passwords to systems and must maintain separation of duties. This product allows us to give our developers access to databses without managing individual credentials on every databsae. We have over 50 databsaes and hundreds of users. We aren't a huge company with a dedicated team to manage access requests. This product lets us easily manage access.

The other huge benefit is auditing. We are audited annually and this product gives us an audit trail of who accessed what resource and in some cases, what they executed against a particular resource (e.g. SQL, Shell commands)

Lastly, we have a lot of non-technical people who have to access databases to run queries. The Windows client is very simply to use for our non-technical people. No CLI required, just view list of resources and "connect" as needed.


    Financial Services

Locks down data and app access for security

  • August 21, 2023
  • Review provided by G2

What do you like best about the product?
It is fairly easy to use. I like that it stays in the top toolbar of my machine so that a full app doesn't have to be open and running. It has the ability to group various services and sort by the ones you want visible.
What do you dislike about the product?
There was usually a lag of 2-3 minuted between database approval and being able to select/ enable the database in SDM. Their recent redesign threw me for a loop as it almost looked like a different app/ UX. It also seems a bit cumbersome to have to do a web-based login through Okta, but that's likely a SSO limitation on Mac, etc.
What problems is the product solving and how is that benefiting you?
database security and access


    Chakon P.

Flexible and easy to deployment product. Easy to use and deployment easy to understand the platform.

  • August 21, 2023
  • Review verified by G2

What do you like best about the product?
Easy deployment. Flexible platform compatible with multiple platforms such as cloud, Infrastructure Network Website, and Servers. StrongDM deployment is far easier compared to the competitor in the market.
What do you dislike about the product?
There some a lot of limitations on the platform, but the easy deployment made it good for DAM & PAM platform. StrongDM will be better if they have some audit user type and role based access control.
What problems is the product solving and how is that benefiting you?
Control the user and auditing what they using the resource and our assets.


    Logistics and Supply Chain

Feature velocity is picking up!

  • August 03, 2023
  • Review verified by G2

What do you like best about the product?
- core feature set works flawlessly
- support team is responsive, and knowledgable, providing complete answers and potential workarounds.
- the slack integration has sped up our team
- The CX team is engaged and listens to feature requests

Overall, I'm really excited about what SDM will look like in 2025
What do you dislike about the product?
Lack of deep integration with GCP console and other resources
What problems is the product solving and how is that benefiting you?
JIT access to resources. Session recording. Audit logs.


    Real Estate

Straightforward & easy to deploy.

  • July 30, 2023
  • Review verified by G2

What do you like best about the product?
Purchasing StrongDM is as easy as implementing it. Transparent pricing and ease of purchase makes this more appealing than all other "enterprise" PAM out there. -- It does access control and logging while allowing our developers to use their own favorite tools. Something that can't be said for all other PAMs we have explored.

We requested a minor feature to make StrongDM work in our envrionment. We waited about a month or so to get this feature shipped!
What do you dislike about the product?
A more granular permission system & connectivity configuration would be nice. Low-level error messages should be sent to StrongDM instead of forcing sysadmins to SSH into relays. Advanced log (e.g. ship logs to S3) costs extra. Additional scripting is required to get everything archived in S3.
What problems is the product solving and how is that benefiting you?
We need PAM. We need IAM. But our developers need privileged access using their own favorite tool. Yes, we are more productive and are more secure thanks to StrongDM


    Public Relations and Communications

Access to resources in single click!

  • July 19, 2023
  • Review provided by G2

What do you like best about the product?
StrongDM helped to mitigate old solutions using VPN and right now all of our engineers can connect to the resources in just one click! It is super easy to setup new resource.
What do you dislike about the product?
You need to create as any resource as access levels to them, so it complicates a lot, as you would like to have one single resource configured with x access levels, you need to create x times resources.
What problems is the product solving and how is that benefiting you?
Stopping using legacy VPN client and having least-privileges approach.


    Hospital & Health Care

Powerful tool for access management

  • May 31, 2023
  • Review verified by G2

What do you like best about the product?
Temporary access grants is fantastic

The ability to automate access requests/approval is mission-critical (currently using an access bot).

SSO integration helps a lot with user management
What do you dislike about the product?
Improved client software stability and the ability to reconnect automatically are needed when using SDM for automated processes that rely on SDM db connection.

Better logging/audit trail that is exportable

Direct integration with monitoring systems Datadog, CloudWatch, etc) or better monitoring facility
What problems is the product solving and how is that benefiting you?
Temporary access grants for accessing sensitive data
Access granting automation allows for low friction workflow


    Christopher G.

One stop shop for access management

  • April 06, 2023
  • Review verified by G2

What do you like best about the product?
StrongDM provides a transparent view of user access. Giving us logs for every user action through StrongDM and just-in-access to those resources.
What do you dislike about the product?
Honestly, so far nothing. It's really difficult to come up with something to dislike about it.
What problems is the product solving and how is that benefiting you?
We had a VPN however there was no insight into any user activity at the access level. StrongDM allowed us to not only remove our VPN but gave us more insight into user activity for those resources. It also made onboarding significantly easier because all system access is through StrongDM.