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Great Product
What do you like best about the product?
The product is easy to use and the install is straight forward.
What do you dislike about the product?
Can use some automation when it comes to deployment of gateways and relays.
What problems is the product solving and how is that benefiting you?
Backend access to developers along with very clear logging which helps with compliance.
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Easy access control
What do you like best about the product?
As an organisation access control on the SaaS platform is challenging.Given that there are instance were the access levels have to be modified to a higher level, strong DM's on demand access control makes it simple
What do you dislike about the product?
While the on demand access part is very simple but the entire implementation if simple would make it easier. For someone with no knowledge on networks aspect, the StrongDM setup may need help from the IT admin team
What problems is the product solving and how is that benefiting you?
As a SaaS company, the access had to be controlled to a non-admin level but there would be instances were the internal teams would require access, these access had to be in a controlled yet simple way and easily traceable, which Strong DM has helped.
StrongDM allows for a secure but rapid rollout of new services
What do you like best about the product?
As we build, test, roll out, and sometimes roll back various new products and services, StrongDM lets us distribute connectivity to our developers quickly
What do you dislike about the product?
I'd like to see more dynamic local network DNS configuration
What problems is the product solving and how is that benefiting you?
fast, managed service access/restriction
StrongDM just works!
What do you like best about the product?
The management of the system is so simple and easy. It's no burden at all to manage because every from installation to maintenance is a breeze. And their support is the best I've ever worked with. I always tell everyone the same thing...if something is wrong, there will be 4 StrongDM engineers on a zoom call with you within 5 minutes to help troubleshoot. Everytime something was wrong, it ended up being our own misunderstanding or network misconfiguration....StrongDM is rock solid!
They have also taken our feedback very serious and worked aggressively to add features to their product that we asked for (within reason).
They have also taken our feedback very serious and worked aggressively to add features to their product that we asked for (within reason).
What do you dislike about the product?
Nothing. Seriously. I truly have nothing bad to say about StrongDM.
What problems is the product solving and how is that benefiting you?
StrongDM takes away the burden of having to manage a VPN. IT's also safer than a VPC since it links users directly to endpoints, instead of allowing users to enter an entire network. They also provide a great audit trail about what users do, once connected to resources. This makes compliance reporting much easier to generate.
Great support and awesome tool for remote access
What do you like best about the product?
Great support and excellent tool for remote access
Good UI
Faster response
Easier to group users and datasources
Tagging feature is great
very rare outages reported
Good UI
Faster response
Easier to group users and datasources
Tagging feature is great
very rare outages reported
What do you dislike about the product?
Sometimes we face latency issues which tend to slow down the requests for pulling out queries, especially with certain database clients, there is a huge amount of latency
What problems is the product solving and how is that benefiting you?
Managing databases across the entire org, we don't have to share master credentials with all users, instead we create users on the database and assign them access through SDM
SDM is great, it just works!
What do you like best about the product?
We like that StrongDM is simple to use for admins and end users. For the most part, we don't notice SDM is there, which is exactly what we want. Users that were initially skeptical have been impressed and prefer StrongDM to the old way of doing things.
What do you dislike about the product?
There's not much we dislike, overall its great. The 2 features that could use some more attention are the websites and RDP, not what we purchased SDM for though.
What problems is the product solving and how is that benefiting you?
Our primary focus was secure, revokable and short lived ssh access to resources. No more sprawling SSH keys, and database access is a lot easier and more secure.
StrongDM has Secured our SHell
What do you like best about the product?
I think it does an excellent job of access management. Setting up the roles and assigning them to users is very simple and reacts instantly. Their support team has done an outstanding job of responding to our needs and helped us get each issue handled in a very short time.
What do you dislike about the product?
RDP access has been a bit of a letdown. It works, but it logs each user in as the same user, which doesn't work well with windows file permissions.
What problems is the product solving and how is that benefiting you?
StrongDM solved our concerns around having ssh keys, or God forbid shared passwords, floating around where we didn't want them. We were able to lockdown our ssh_config in a much better way.
Incredible product with an incredible team behind it!
What do you like best about the product?
When we started evaluating access control tools, strongDM quickly became our top choice because of the tool's maturity, and we felt like the capabilities were unmatched when compared with alternatives. As a result, we hit our access control and monitoring goals in half the time we estimated initially!
What do you dislike about the product?
It can be a single point of failure, but despite the tool being stable, strongDM is very open about planning for redundancy and having a contingency plan. We also ran across some bugs with additional tools provided by strongDM during our implementation, but they were incredibly receptive and quick regarding fixes!
What problems is the product solving and how is that benefiting you?
Right now, we have several concerns about access and controls since we're part of a fully remote company. StrongDM helps give us a lot of piece of mind and allows us to regulate and introspect access to our critical systems deeply.
Amazing product with a great team
What do you like best about the product?
strongDM's product is extremely intuitive and powerful. We use it to manage remote access to customer sites; auditing and RBAC are crucial for our use case, and these features are baked right into the product and are easy to use. We can set up approval workflows using AccessBot's native features or custom workflows using the API. Everyone at the company that we've worked with -- Sales, Customer Success, and Support -- is passionate about the product and great to work with. I would recommend strongDM, both as a product and a company, to anyone looking to secure access to their infrastructure.
What do you dislike about the product?
Currently, strongDM is a SaaS-only offering. While I prefer the SaaS offering since it greatly simplifies the architecture on our end, we have some customers requesting that we run an on-prem solution. This is currently in the works on their side but not available yet. While competing products offer on-prem solutions, strongDM's product is vastly superior, so switching to a competing on-prem solution would be a last resort.
What problems is the product solving and how is that benefiting you?
strongDM gives us secure remote access to customer environments while providing auditing and RBAC.
Great access management
What do you like best about the product?
Strongdm is a setup and forget about it solution as it just works. The terraform provider as well as okta provisioning mean that the team responsible for maintaning datasources doesn't have to do any manual work.
What do you dislike about the product?
I have no complaints about strongdm at all. The pricing isn't free so that may be my biggest complaint.
What problems is the product solving and how is that benefiting you?
Access control and auditing access to data sources, who accessed what data at what time and what exactly did they do? This is huge for us when it comes to an audit trail.
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