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External reviews

86 reviews
from G2

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    Computer Software

Great!, Zero Trust Infrastructure Access Tool.

  • January 12, 2022
  • Review verified by G2

What do you like best about the product?
* Auditing Capabilities are top-notch.
* Great API Support , which helps us to develop tools for Faster Access Management & automate things over StrongDM.
* Replaces Traditional VPN.
What do you dislike about the product?
* Nothing to dislike about StrongDM. It's a great tool
What problems is the product solving and how is that benefiting you?
* Infrastructure Access Mangement
* Granular Level Auditing
* Helping us become a Zero Trust Company.
* Developer Productivity is improved a lot.
Recommendations to others considering the product:
If you are looking for a tool with significant auditing & ease of infrastructure access than StrongDM is way to go!


    Insurance

strongDM Makes us More Secure

  • October 19, 2021
  • Review verified by G2

What do you like best about the product?
We've had a great time with the team at strongDM. The support has been fantastic, and the setup a breeze. Whenever we have a question, the support team is quick to respond and always extremely helpful. So far, we are only using the database connections but plan on leveraging more of their platform soon.

We look forward to hopefully, one day, getting rid of our VPN with the help of strongDM!
What do you dislike about the product?
While the support has been great, I would have loved a non-email option for getting a hold of the support team. Many vendors now utilize Slack across different organizations, and I would have loved to see strongDM do something similar.

This is a nitpick, but I would like to see more robust documentation around the Terraform provider.
What problems is the product solving and how is that benefiting you?
strongDM is helping us practice safer and more secure ways to connect to our RDS instances.


    Higher Education

Extremely useful for proxying access to our sensitive systems

  • October 07, 2021
  • Review verified by G2

What do you like best about the product?
We're currently utilizing StrongDM for proxying access into the management interfaces for our most sensitive systems. The product works very well for this purpose for us. We add the servers, add the users, create the roles and assign the servers. That's it. Then, once it's completed, it's even faster to offboard and onboard new users. One of our DBAs is leaving shortly and we can just remove him from the group to disable all of his access. Then, once his replacement is hired, we can add the new user and put them in the group. They'll be allocated all of their required roles. The audit functions are also very helpful to preserve the actual tasks that were completed while the user was logged in.
What do you dislike about the product?
My two biggest criticisms is that I can't currently proxy websites that utilize our SSO environment (which I think is on their roadmap) and it doesn't currently support our password management system. That system is a bit older so I understand the decision. Also, they've been adding support for additional password management systems over time. That will allow us to have it check out credentials at the time of login rather than having to hard code them in.
What problems is the product solving and how is that benefiting you?
Trying to limit access to certain systems based on network addresses, VPNs, etc. was somewhat onerous. Also, unless you're wanting to create many different custom VPNs, it's a bit of a one size fits all approach, giving more access to more users than necessary. This allows us to very precisely assign specific users to specific systems. It also allows for timed assignments, so we can grant temporary access that expires without having to remember to remove it later. StrongDM also preserves data from the session in the event that we need to go back and track down an issue.


    Jeffrey L.

SDM packs a big punch for its small size

  • October 07, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use for both infrastructure engineering, SRE, software engineers, as well as non-technical operators. I can have Customer Success work with reporting databases without a technical mess of getting them from A to B.
What do you dislike about the product?
The UI. It's simplistic and gets overly crowded. We had one engineer lose 7 hours trying to _find_ the taskbar icon in dark mode. He ended up reinstalling MacOS before we pointed out that it's that grey blob on a grey background between two icons.
What problems is the product solving and how is that benefiting you?
Complex access control via stunnel and VPNs. We have dozens of cloud accounts and to be able to nimbly connect to multiple resources across multiple accounts and clouds is amazing.


    Marcos F.

Create a more organized database.

  • November 29, 2019
  • Review verified by G2

What do you like best about the product?
strongDM this is a system that allows us to modify our entire database and place it in a panel, thus maintaining all the information, in order to speed up the work, that is, all the information of the company is entered and it becomes a panel where we will have All organized and also is a way to develop jobs easier, the entire system is protected which offers security against third parties who want to steal information.
It is a service that can be easily implemented in the financial or human resources area in order to perform and improve the quality of your work.
What do you dislike about the product?
If there are any problems such as the database, it goes from the computer to a web system or to the system it would be perfect that it offers a more protected and secure feature, a wider protection or a backup such as the cloud, more security and space,to be able to keep more important files.
What problems is the product solving and how is that benefiting you?
Our system was somewhat obsolete due to the amount of work and files saved, it was not very easy to organize what this brought problems, because we did not have an order to improve the services of the company every day, we sought a strongDM solution has been a Super service that saves time in searching documents and order in the database.
Recommendations to others considering the product:
strongDM, I recommend it because it is a wide service, it offers a much more open database or with more freedom to be modified according to the customization we want, we also maintain a wider security, we love it for its good service and that is why we recommend it to All users, to improve the quality of work and organization.


    Ryan P.

I thought it would disrupt my workflow but it hasn't!

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
I was worried it would disrupt my workflow but it didn't and it really only took about 10 minutes to configure and enable (as a user, not an admin). As a product manager, I'm constantly querying various databases. Sometimes I'll do it 20x / day, whereas other times I'll go days without writing SQL. The ability to just enable strongDM for the MySql database I need to hit and not have to worry about it again has been awesome.
What do you dislike about the product?
I have to switch between different VPNs to access different databases for different apps (weird, I know). It seems as though StrongDM doesn't like when I'm switching between VPNs, as sometimes it says I'm connected (and have the green bolt), but I'm unable to connect to the DB via Postico or SequelPro. If I quit StrongDM, restart my VPN connection, restart StrongDM, it seems to resolve the issue. This also needs to be done if I haven't connected to a DB for a number of days and then try to. It's a minor inconvenience, but worth noting.
What problems is the product solving and how is that benefiting you?
As a product manager, there was a point where I lost access to read a copy of the prod database because we couldn't provide audit trail of my activity. We brought StrongDM on board and now I have read access again. I can't imagine doing my job with out it. There are so many times throughout the day I need to run ad hoc queries, it just would be awful to not have the right access. StrongDM allowed for my access (as a non-platform engineer) to happen.