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Secureframe
What do you like best about the product?
the customer service is top notch. They will do everything they can to assist with issues real time as well as keep you in the loop for anything they have to troubleshoot.
What do you dislike about the product?
Nothing comes to mind.
Nothing comes to mind.
Nothing comes to mind.
Nothing comes to mind.
Nothing comes to mind.
Nothing comes to mind.
Nothing comes to mind.
What problems is the product solving and how is that benefiting you?
Staying on top of our SOC-2 audit process.
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Secureframe as an effective software for compliance and enhanced security
What do you like best about the product?
Secureframe is a very easy to use software with proper onboarding and setup process. It has made the process of automating and streamlining many compliance tasks easily with their AI features. It also provides security to sensitive business data and conducts risk management. Their customer support team is also quite helpful and approachable
What do you dislike about the product?
Has scope for improving the number of integrations and may take some time to understand the homepage.
What problems is the product solving and how is that benefiting you?
Secureframe has helped automate many compliance related tasks and has enabled enhanced security for all sensitive data, which makes it a reliable software.
Easy to use and legally compliant
What do you like best about the product?
Secureframe allows me to automate compliance related tasks so I save up a lot of time
What do you dislike about the product?
None at the moment, I am very happy with it
What problems is the product solving and how is that benefiting you?
Security compliance related tasks and allows me to check progress
Highly Recommend Secureframe
What do you like best about the product?
Secureframe has assisted my organization by organizing policies and controls for us to easily keep track and update. It simplifies the audit process and quickly identifies any issues.
What do you dislike about the product?
As of right now I cannot think of an issue because it really has been helpful.
What problems is the product solving and how is that benefiting you?
Structuring our policies and easily identifying failing controls.
Great Experience
What do you like best about the product?
Ease of accessing all features. The UI is also very user friendly. The customer success team is also very supportive and quick to respond
What do you dislike about the product?
The secureframe agent sometimes does not integrate well and shows a few controls as failing which is something needs to be improved
What problems is the product solving and how is that benefiting you?
It is helping us be SOC2 and ISO compliant. It has also made our compliance and auditing easy
Good platform, excellent support
What do you like best about the product?
Customer support team is extremely helpful and responsive. Platform is well designed, great automation features. Easy to use.
What do you dislike about the product?
Not all integrations prove to be helpful, unclear what setting up an integration will accomplish beforehand. Some operations throw unexplained errors sometimes, but one can generally work around issues and support has been excellent.
What problems is the product solving and how is that benefiting you?
Secureframe helps achieve, demonstrate and maintain SOC2 compliance, with no requirement for pre-existing in-depth knowledge of SOC2 requirements.
SecureFrame is the most user friendly GRC platform I have used to date
What do you like best about the product?
User friendliness of the application, small ramp up time to become familiar with the product, automated scanning functionality does not result in a large amount of false positives
What do you dislike about the product?
I would eventually like to see more customization options available for the automated results, as well as future integrations with more products
What problems is the product solving and how is that benefiting you?
Helping us with our audit and compliance reports as well as proactive monitoring for compliance best practices
Great people and solid service
What do you like best about the product?
We reviewed a few alternatives to SecureFrame for our SOC2 compliance, and they were either buggy, or had very pushy sales people. SecureFrame staff has been very helpful and proactive, and the price has been good.
The UI has been super easy to navigate given the complexity of the software.
The UI has been super easy to navigate given the complexity of the software.
What do you dislike about the product?
Sign in with Google is an upsell. Would have been nice to see this included.
What problems is the product solving and how is that benefiting you?
We are working towards SOC2 complaince
Secureframe hat uns sehr erfolgreich durch unser erstes SOC2 Audit durchgeführt und unterstützt.
What do you like best about the product?
Secureframe ermöglicht es dem Auditor direkten Zugang zu Secureframe zu geben und sich so eine Menge Arbeit bei der Übermittlung von Informationen/Beweisen zu ersparen.
Für mich war es das erste Mal, mit einer derartigen Software zu arbeiten bzw. bei einem SOC2 Audit mitzuwirken und war positiv überrascht wie leicht es mir viel mich zurechtzufinden.
Wenn ein Problem oder eine Frage aufgetaucht ist, war der Kundenservice immer schnell erreichbar und hatte eine Lösung parat, in der Regel noch am gleichen Tag.
Sehr überzeugt waren wir auch von der Vielzahl an Funktionen die Secureframe bietet (Integrations, Policies, Personnel etc.), so dass wir durch die Nutzung von Secureframe an anderer Stelle sparen konnten.
Für mich war es das erste Mal, mit einer derartigen Software zu arbeiten bzw. bei einem SOC2 Audit mitzuwirken und war positiv überrascht wie leicht es mir viel mich zurechtzufinden.
Wenn ein Problem oder eine Frage aufgetaucht ist, war der Kundenservice immer schnell erreichbar und hatte eine Lösung parat, in der Regel noch am gleichen Tag.
Sehr überzeugt waren wir auch von der Vielzahl an Funktionen die Secureframe bietet (Integrations, Policies, Personnel etc.), so dass wir durch die Nutzung von Secureframe an anderer Stelle sparen konnten.
What do you dislike about the product?
Eigentlich gibt es nicht viel auszusetzen, der Auditor hat uns auf einige Tests hingewiesen die wir aktivieren sollten, auf die Secureframe uns im Vorfeld nicht aufmerksam gemacht hat. Es waren allerdings Kleinigkeiten und hat uns keine wirklichen Probleme mit dem Auditor bereitet, nur einen geringen Mehraufwand um Rückfragen des Auditors zu beantworten.
What problems is the product solving and how is that benefiting you?
Secureframe hilft uns bei der Bestehung von Audits wie z.B. SOC2. Desweiteren haben wir hier unsere Vendor mit Details gelistet, sowie interne Policies auf die unsere Mitarbeiter zugreifen und unterschreiben können. Desweiteren bietet Secureframe einige Quality of Life Features die uns in vielen Bereichen nützlich sind.
Perfect tool for overall Compliance Management and tracking
What do you like best about the product?
We used Secureframe for our SOC2 certification process, and the platform had the capabilities of getting automatic details through its many integrations, thus reducing the need for much of the manual tasks.
Support from the team was also great to ensure that we were given attendtion when needed and helped on doubts.
The platform was easy to use and did not have many requirements in terms of implementation, as it was a quick portal login.
Support from the team was also great to ensure that we were given attendtion when needed and helped on doubts.
The platform was easy to use and did not have many requirements in terms of implementation, as it was a quick portal login.
What do you dislike about the product?
There are challanges in terms of available integrations especially when considering that there could be custom appalications and features within that would need more details for certain tests to pass.
While the platform is great for all the tracking and automation, at times there is a necessity of having that full-time support or hand-holding for certain things, which is missing.
Default policies and procedure documents are made available, and there are only minimal changes required for the organization to pass those, while the implementation could be wholly different or nonexistent; there is no feature or checks to ensure that things are followed as described.
While the platform is great for all the tracking and automation, at times there is a necessity of having that full-time support or hand-holding for certain things, which is missing.
Default policies and procedure documents are made available, and there are only minimal changes required for the organization to pass those, while the implementation could be wholly different or nonexistent; there is no feature or checks to ensure that things are followed as described.
What problems is the product solving and how is that benefiting you?
We used SecureFrame to get one of our suborganizations SOC2 certified, and having integrations with AWS and Microsoft helped with the high-level integrations; it did reduce the overall efforts that were needed to gather the evidence.The platform also keeps all the required pieces of information and details in a single place that helps ease the compliance process. However, on the flip side, the categorization of the test into respective departments was a challenge, as there was no indication of what exactly is needed as evidence nor any outlier that could have helped with that information.
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