Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Review Secureframe
What do you like best about the product?
The account rep is very helpful. When I have a question, Jack always found a solution for me.
What do you dislike about the product?
I don't really have anything dislike about Secureframe. Every app always has something missing or not to optimum. But they try to improve right away.
What problems is the product solving and how is that benefiting you?
Secuframe pull out all the data points and made everything very easy and transparent.
- Leave a Comment |
- Mark review as helpful
Fantastic experience
What do you like best about the product?
I engaged Secureframe for SOC2 compliance support. The experience was fantastic, from sales all the way to technical support. I received sharp and prompt support from the best-in-class security, compliance, and customer success experts. I am impressed. The Secureframe product streamlined every step for us, automating hundreds of manual tasks. Before engaging Secureframe, we did try to do everything ourselves, lost thousands of hours, and went nowhere. I wish we have worked with Secureframe earlier.
What do you dislike about the product?
I did not know that support for SOC 2 "Processing integrity" and "Privacy" are unavailable yet. I wish this is more transparent to me earlier.
What problems is the product solving and how is that benefiting you?
A lot of integrations are available. Secureframe assisted in managing vendor and employee data much easier.
Great white-glove experience with Secureframe
What do you like best about the product?
It is very easy to use and the amount of help I get is phenomonal! The Secureframe client is going to work out VERY well and I just have to say it again...the amount of help I get in Slack/email/Zooms from Jake Dekker is WAY above average!!!!
What do you dislike about the product?
There are some tests on the AWS side that are more difficult to complete. Sometimes they don't refresh correctly but folks at Secureframe ALWAYS help with that.
What problems is the product solving and how is that benefiting you?
It is allowing us to figure out how we get SOC2 Type 1 and 2 as well as HIPPA compliant. There are many policies it creates that would have to be created from scratch. There are many tests that help push us in the correct direction...and there is always help to get there!
Helpful tool to keep things organized
What do you like best about the product?
The team at Secureframe has been helpful in maintaining a buttoned-up dashboard for our Soc-2 compliance.
What do you dislike about the product?
Not sure how much of this I might of missed with our team but a few more integrations to avoid needing to manual upload reports of any type.
What problems is the product solving and how is that benefiting you?
Secureframe is removing need for us to manually maintain all aspects of Soc-2 compliance. Helpful integrations for completing training and background checks as needed for our organization.
Very Strong SOC Support
What do you like best about the product?
Secureframe is an efficient way to progress through obtaining a SOC designation. I appreciate how easy and organized I become when I am using all the features of Secureframe to comply with SOC controls. Secureframe provides draft policies, templates for controls, tracks employee onboarding, and vendor evaluations.
What do you dislike about the product?
It can take just a bit of time to become familiar with how the software is organized. Even now, I sometimes struggle to remember where I accessed a particular feature.
What problems is the product solving and how is that benefiting you?
Secureframe is perfect for companies who perhaps can't designate a single person as their information security expert. The software contains all the information needed in one place. I appreciated my implementation specialist very much. She answered questions quickly, sent additional information to supplement her response, and made several great suggestions for MDM and background check vendors. All her vendor suggestions saved us money. But the best part is how streamlined the audit becomes. The auditors who use their platform to audit our records are not only thorough and knowledgeable, but also quick and much less expensive than our local firm!
Responsive Customer Service
What do you like best about the product?
Guided support from certification auditors.
What do you dislike about the product?
Nothing really. You get what you put into it.
What problems is the product solving and how is that benefiting you?
Without Secureframe, we would have had no possibility of completing the SOC2 audit ourselves.
Secureframe provides tools that track annual renewal data, so we don't have to track it.
Secureframe employs ex-auditors familiar with all aspects of the process to guide you to a successful certification.
Secureframe provides tools that track annual renewal data, so we don't have to track it.
Secureframe employs ex-auditors familiar with all aspects of the process to guide you to a successful certification.
Helpful Staff
What do you like best about the product?
Secureframe's seamless integration with systems like Okta, Kandji, and JustWorks makes it simple to obtain compliance certifications. Their directions are simple and their customer service staff is constantly available to assist.
What do you dislike about the product?
It could take more work to pass compliance testing for platforms like GitHub and Google Cloud Platform (GCP). The software occasionally has bugs that can interfere with the status indicators in a particular region.
What problems is the product solving and how is that benefiting you?
Secureframe is an excellent option for start-up businesses because it offers thorough, detailed step-by-step instructions for completing compliance. Secureframe ensures your company will benefit over the long term by abiding by stringent security requirements. Their excellent compliance solution streamlines the process with simple instructions and smooth platform interfaces.
Easier preparation for security audit
What do you like best about the product?
Straight forward communication and extensive knowledge of their employees.
What do you dislike about the product?
Nothing to dislike so far, everything has been as expected or better.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us with preparations for security compliance audit.
Streamlined compliance implementation and support
What do you like best about the product?
Navigating compliance frameworks can be a daunting task for most organization. Secureframe breaks it down in to easy manageable steps. Each control of Secureframe is mapped to a clearly defined task(s). The platform polls the necessary information from several key platforms to automatically check for compliance on those platforms.
What do you dislike about the product?
This can become a better platform if there are periodic/ad-hoc reminders for tests which are failing for specific owners. This could be achieved with something as simple as an email getting sent out to a specific person if a test fails.
What problems is the product solving and how is that benefiting you?
Secureframe excels at automating and polling the necessary information from cloud platforms to check for compliance. For the failing tests, it clearly gives direction on how to resolve them.
Solid auditing platform that is easy to use.
What do you like best about the product?
Secureframe gives our team a centralized place to view where we are in our progress toward SOC II compliance. It is very user-friendly and provides all the tools a team needs to start their journey toward their compliance framework of choice.
What do you dislike about the product?
Overall, the Secureframe platform has been stable and relatively bug-free. My only major complaint is that some things aren't explained well in the UI. For example, user accounts that have been deactivated still show in the UI without explanation. The customer support team has been great working on issues like this but it has led to some wasted cycles looking into accounts that no longer exist but are present in the dashboard for auditing purposes.
What problems is the product solving and how is that benefiting you?
Secureframe is providing us with a centralized auditing platform for all our of compliance and GRC efforts. Packaging a robust vendor management system with a GRC platform put them above most other platforms we looked at.
showing 161 - 170