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Secureframe Streamlines Annual SOC 2 Compliance Audits
What do you like best about the product?
We really like how Secureframe integrates with all our key platforms: Okta (identity and access management), Kandji (MDM), JustWorks (HRIS), Google Workspace (email, and collaboration), and Vetty (background checks). Thanks to these integrations, as well as prior work we did for our SOC 2 audit last year, approximately 130 out of 198 SOC 2 compliance tasks in Secureframe this year passed without any work required on our end.
Additionally, the Vendors tab in Secureframe makes it easy to track annual vendor reviews for all the SAAS tools we use. The tool allows you to designate the type of vendor and data they process, upload compliance documentation for the vendor (SOC 2 Type I/II, ISO 27001), and mark the date of engagement and date of last review for a vendor. Based on the data you input, Secureframe will calculate a recommended risk level associated with the vendor. This data then automatically feeds into a compliance task that will automatically pass if you’ve completed all your vendor reviews and marked the date of last review to be within the last year.
Additionally, the Vendors tab in Secureframe makes it easy to track annual vendor reviews for all the SAAS tools we use. The tool allows you to designate the type of vendor and data they process, upload compliance documentation for the vendor (SOC 2 Type I/II, ISO 27001), and mark the date of engagement and date of last review for a vendor. Based on the data you input, Secureframe will calculate a recommended risk level associated with the vendor. This data then automatically feeds into a compliance task that will automatically pass if you’ve completed all your vendor reviews and marked the date of last review to be within the last year.
What do you dislike about the product?
Compliance tests tied to certain systems, such as Google Cloud Platform (GCP), Jira, and GitHub may require more work on your end to ensure passage. This is to be expected because these are complex systems, and they require work on your end to ensure all your resources are properly tagged and secured. However, it can sometimes be tricky to get everything configured correctly in these systems, and you may have to write exceptions to pass certain tests.
If you ever get stuck, contact your Customer Success Manager, as they can help guide you through resolving many of these issues.
If you ever get stuck, contact your Customer Success Manager, as they can help guide you through resolving many of these issues.
What problems is the product solving and how is that benefiting you?
Secureframe streamlines the process of completing our annual SOC 2 compliance audits. By integrating with most of our key systems, they remove the need for us to manually document the compliance of many of our systems to our auditors, which saves us a lot of time.
While Secureframe is not a perfect solution, we really appreciate their willingness to work with us, listen to our feedback, and improve their product based on it over time.
To get the most out of your partnership with Secureframe, it is beneficial to maintain communication with your Customer Success Manager and Renewals Manager early on. This will allow you to openly communicate feedback, gain valuable knowledge on how to best use the platform, and ensure you remain aligned when it comes time to renew and continue your partnership.
While Secureframe is not a perfect solution, we really appreciate their willingness to work with us, listen to our feedback, and improve their product based on it over time.
To get the most out of your partnership with Secureframe, it is beneficial to maintain communication with your Customer Success Manager and Renewals Manager early on. This will allow you to openly communicate feedback, gain valuable knowledge on how to best use the platform, and ensure you remain aligned when it comes time to renew and continue your partnership.
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Compliance Made Easy
What do you like best about the product?
I appreciate Secureframe's ease of use, how clearly it lays out what's needed for each compliance framework, and the fact that I have a single place where I can keep track of our evidence. I also love how responsive their team has been with questions and feedback, and that they partner with our auditors to make the audit process incredibly smooth.
What do you dislike about the product?
Nothing major. We occasionally run into small snags with the software, but their support team and our account rep respond very quickly anytime we encounter something we're not sure is correct. They've also made several improvements to the software since we started working with them, indicating they take feedback, functionality, and user experience seriously.
What problems is the product solving and how is that benefiting you?
Secureframe is making it easier to manage the process of achieving security and compliance certifications and attestations. We have used them to become both SOC and HIPAA compliant, and in an organization where our resources are limited and we don't have a large team to handle this undertaking, I'm not sure we'd have been able to do it otherwise.
The best security compliance management and automation tool.
What do you like best about the product?
The other product integration, help document and automated policy template.
What do you dislike about the product?
Sometimes test cases are not listed correctly. Other than this, everything is working great.
What problems is the product solving and how is that benefiting you?
It's helped me to comply with industry standards and regulations such as SOC 2 and ISO 27001. It also simplifies and automates the compliance process, making achieving and maintaining compliance easier.
SecureFrame ISO Review
What do you like best about the product?
So far SecureFrame has been great with helping to get us ISO ready!
What do you dislike about the product?
There's nothing to dislike, they are very fast with responses, and everything else is pretty straight-forward.
What problems is the product solving and how is that benefiting you?
They are helping us organise and maker sure everything is straight for our ISO Security Compliance.
Convenient, organized help throughout security certification process
What do you like best about the product?
I love the easy-to-follow UI and the way everything is organized; I also like periodic task reminders and the colorful dashboard that lets you see what tests are failing and what action items need to be addressed. It's very convenient for some Secureframe to already have SOC2 or other certifications for some of the larger third-party vendors we use. It'd be ideal if they had these for all the vendors, but I recognize the difficulty. Secureframe's support and agents are also easy to reach, and they frequently provide office hours or meeting opportunities for us to discuss things. The product and services provided by SecureFrame helped us get our SOC2 Type I and II certifications in a much more streamlined and convenient way.
Update: The service I've received has been consistently good, with extremely dedicated agents helping to solve any problem quickly!
Update: The service I've received has been consistently good, with extremely dedicated agents helping to solve any problem quickly!
What do you dislike about the product?
Edit: Previously I'd said the updates caused confusion, but that hasn't been an issue this year! The only possible bug is that some error notifications persist even after they've been fixed, but those are small things.
What problems is the product solving and how is that benefiting you?
Having SOC2 compliance helps us ensure our software is compliant with the security requirements of our customers as well as enforcing rigor in our own risk management. Secureframe organizes everything we need, prepares us for audits, and regularly reminds us to take care of our security tasks.
Secureframe Review
What do you like best about the product?
Secureframe is a cybersecurity and compliance automation platform that helps businesses streamline their security and compliance processes. Here are some aspects that are commonly appreciated about Secureframe. Compliance Simplification, Time and Cost Savings,Real-Time Monitoring and Alerts,Vendor Risk Management,Collaborative Workflows
What do you dislike about the product?
otential limitations or considerations associated with Secureframe.Dependency on the Platform,Learning Curve,Customization Limitations,False Positives/Negatives
What problems is the product solving and how is that benefiting you?
Secureframe is primarily designed to solve the challenges associated with cybersecurity and compliance for businesses. By providing a comprehensive platform for automating and streamlining security and compliance processes, Secureframe aims to address several common problems: Complex Compliance Requirements,Resource Intensive Tasks,Vendor Risk Assessment
Automate your Security Audits with Secureframe - Highly Recommended
What do you like best about the product?
robust features/integrations
Easy to navigate UI/UX
Comprehensive Compliance Coverage
Expert Guidance and Support (Secureframe team and their marketplace)
Easy to navigate UI/UX
Comprehensive Compliance Coverage
Expert Guidance and Support (Secureframe team and their marketplace)
What do you dislike about the product?
My only request, not a con, they did not have our auditor in the marketplace.
What problems is the product solving and how is that benefiting you?
Secureframe helped us automate our security audit processes, offering a comprehensive, user-friendly, and efficient solution. The benefit we gained from this solution was one place to monitor and prepare for audits. Whether you are a small startup or a large enterprise, Secureframe is the go-to platform for simplifying and strengthening your security audits by doing internal audit preparedness to evaluate.
Highly recommend this to my fellow professionals!
Highly recommend this to my fellow professionals!
Takes Most of the Pain Out of the Process
What do you like best about the product?
Exceptionally easy integrations are very useful in automating the provision of information from the various systems and platforms we use for data, people and process management. Secureframe’s prefabricated business and security policies provide a great jumpstart to creating policies where they may be lacking or non-existent, and these policies can be easily customized to include the particulars for any individual organization’s variances to common/best practice approaches. The platform’s checklist approach to tasks and ownership makes it easy to track progress and manage multiple people’s involvement with assigned tasks.
What do you dislike about the product?
There were a few occasions where platform glitchiness resulted in status indicators in one section not aligning with similar data appearing in other areas of the platform, but this is something we saw diminish over time as Secureframe seemed to be making a lot of platform revisions and enhancements during our time working with it.
What problems is the product solving and how is that benefiting you?
SOC 2 assessment and compliance, including making sure our policies, procedures and audit trails are aligned with industry standards, documented and easily accessible. We've benefited from Secureframe's guidance and the resulting increased discipline with regard to how we manage tech and business processes and assets.
Intuitive platform and outstanding customer support
What do you like best about the product?
From the initial setup to day-to-day usage, the Secureframe platform has proven user-friendly and intuitively designed. The ease of integration into our existing systems has saved us valuable time and streamlined our operational processes. This power and versatility have allowed us to improve productivity, optimize workflows, and achieve our goals effectively.
Equally impressive is the flexibility and responsiveness displayed by the Secureframe team. Whenever we sought assistance, the team quickly provided guidance and support. This level of attentiveness and dedication is truly commendable; it instills confidence and fosters a positive working relationship.
I would like to express our deepest gratitude for the exceptional products and services provided by Secureframe. We highly recommend the Secureframe Platform to any organization seeking to accelerate compliance management accompanied by outstanding customer support.
Equally impressive is the flexibility and responsiveness displayed by the Secureframe team. Whenever we sought assistance, the team quickly provided guidance and support. This level of attentiveness and dedication is truly commendable; it instills confidence and fosters a positive working relationship.
I would like to express our deepest gratitude for the exceptional products and services provided by Secureframe. We highly recommend the Secureframe Platform to any organization seeking to accelerate compliance management accompanied by outstanding customer support.
What do you dislike about the product?
The product meets our expectations; nothing to mention on this side!
What problems is the product solving and how is that benefiting you?
Secure frame helped us accelerate our maturity toward compliance and certification.
Secureframe has been an invaluable asset in our compliance journey
What do you like best about the product?
The platform provides a simple-to-use and effective tool for reducing the lead time to achieving compliance goals. It also significantly reduces the effort required to maintain compliance over time.
The support and expert advice from SecureFrame was first class.
The support and expert advice from SecureFrame was first class.
What do you dislike about the product?
We had no issues using the tool or with the support provided by SecureFrame.
What problems is the product solving and how is that benefiting you?
SecureFrame helped us achieve certification across 4 major compliance frameworks within 12 months with limited internal resources. We would not have been able to achieve this without it.
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