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External reviews

383 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Muaz S.

It's a Game Changer for business!

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
They have made it so easy to get a compliance certificate. The team is super technical, and their customer support gives a step-by-step guide through the process. The interface is user-friendly and anyone a basic understanding can navigate through it.
What do you dislike about the product?
It's been a wonderful experience. Whenever there were doubts in my head, the team was there to help me out. I think they are doing a tremendous job.
What problems is the product solving and how is that benefiting you?
It adds so much credibility to your business when you have these compliance certificates. They have turned that complicated process into a simple thing.


    Arslan M.

Efficient and Stress-Free Compliance with Secureframe

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
I recently had the pleasure of using Secureframe for my business's compliance needs, and I cannot recommend them highly enough. Their platform is user-friendly and streamlined, making it easy to manage and maintain our compliance requirements. From automated assessments to security documentation management, Secureframe has made the entire compliance process efficient and stress-free. The team at Secureframe is incredibly knowledgeable and supportive, answering any questions and providing guidance every step of the way. With their support, we were able to achieve our desired compliance certifications quickly and confidently. If you're looking for a comprehensive compliance automation platform, I highly recommend giving Secureframe a try. They have exceeded all of my expectations and have become an essential partner for our business.
What do you dislike about the product?
I thoroughly enjoyed using Secureframe, so I never experienced anything below par. I strongly recommend it to everyone looking for a comprehensive Compliance automation platform.
What problems is the product solving and how is that benefiting you?
Complex and time-consuming compliance assessments: Secureframe's platform automated the compliance assessment process, making it more efficient and streamlined. This saved businesses time and resources that would otherwise be spent on manual assessments.

Maintaining compliance: Compliance requirements are not static and must be maintained over time. Secureframe provided businesses with ongoing compliance monitoring, alerts, and reminders, ensuring that we remained compliant with the latest regulations and standards.

Document management: Compliance required a lot of documentation, which can be challenging to manage, especially for businesses with limited resources. Secureframe's platform centralized and organized all the necessary documentation, making it easy to access and control.

Audit preparation: Audits can be stressful and time-consuming, especially if businesses are not adequately prepared. Secureframe's platform prepared businesses for audits by providing them with all the necessary documentation and information, making the process more efficient and less stressful.

Using Secureframe benefited businesses by:

Saved time and resources: Secureframe's platform automated many compliance-related tasks, saved businesses time and resources.

Improved security posture: Compliance requirements are designed to improve the security of systems and processes. By using Secureframe, business improved security posture, reduced the risk of data breaches, and protected sensitive data.

Enhanced client trust: Clients and stakeholders expect businesses to take data protection and privacy seriously. By using Secureframe, the business demonstrated commitment to these values and enhanced client trust.


    Jhicxzenn Aikhan B.

Secureframe, THE BEST!

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
Secureframe's customer support is what I like the most about them. Not only do they help me with my tasks but they also addresses my concerns pretty fast. Also, their software makes me feel so happy as it's beneficial that I can work with my eyes closed.
What do you dislike about the product?
I don't see any downside about this platform, at all.
What problems is the product solving and how is that benefiting you?
Secure frame helps me in terms of understanding what evidence supports each control and managing the framework compliance with the use of tools and features. This is very handy and life-changing for companies!


    Mukom Q.

Very reliable service

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
The expertise and customer service. The close followup of clients is worth appreciating.
What do you dislike about the product?
Bugging of the system. This made my team and I to have delays in some aspects of our project
What problems is the product solving and how is that benefiting you?
Data security of our little structure and management of risk


    Rachele G.

Amazing customer centric Team!

  • February 25, 2023
  • Review provided by G2

What do you like best about the product?
Our audit process has ran smooth, thanks to their amazing responsive customer support team! As a non-technical person, they are very helpful in every way, explaining everything in simplest way to ensure we are all on the same page. The platform interface is user friendly, advance features and automated monitoring made everything easier to understand and navigate.
What do you dislike about the product?
We did not face any problem at all, they’re proactive with almost everything and customer centric. Overall experience is positive and extremely satisfied!
What problems is the product solving and how is that benefiting you?
Secureframe has tremedously helped us with our Supplier Risk Management. They audit everything required for our outside group Suppliers and it has improved our overall Supply Chain process.


    salma g.

A WONDERUFL EXPERINCE

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
IT'LL HELP ANY COMPANY ACHIEVE COMPLIANCE MUCH EASIER AND MORE EFFICIENTLY
What do you dislike about the product?
I DON'T DISLIKE ANYTHING ABOUT IT. I FIND IT COMPLETELY USEFUL SO FAR
What problems is the product solving and how is that benefiting you?
Keeping SOC 2 Type II so we can continue to keep our customers. Many clients won't even look at you as a potential vendor if you don't have security certification.


    Diana R.

Excellent detailed of the process and very efficient

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
As a new user with limited knowledge about the processes to get the SOC certification, this platform has been very detailed and easy to navigate. It tells you what you need to do and helps you keep track of what you and your team have accomplished. Since you are able to connect your system, you can see an updated report\failed.
What do you dislike about the product?
Even if the platform if very user friendly at the beginning, the teamd struggled to upload the first file, but once you do the first one, the rest are straightforward.
What problems is the product solving and how is that benefiting you?
We needed a certification for SOC1 to win a contract with a new client. We work in the BPO industry, so having these certifications will definitely help us improve our services and what we offer.


    Sladjana S.

Amazing support and excellent product!

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
First of all - technical support, they're amazing. It is great for startups and small businesses, it's easy to use, reliable automation platform and a handy tool for SOC2. Worth the price!
What do you dislike about the product?
Right now I can't see any downsides, there were some problems sometimes, but customer service were fast enough at resolving the issue.
What problems is the product solving and how is that benefiting you?
More accessible organizing work and setting priorities. Monitoring and helping me complete work with efficiency.


    Micah Sophia T.

"Streamlining Security Compliance: A Game-Changer for Our Business"

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
The platform is incredibly user-friendly and intuitive, making it easy for even non-technical team members to understand what needs to be done and take ownership of specific tasks. The dashboard is helpful, providing a comprehensive overview of progress and status across all controls and testing areas. The integrations with various tools and services also help streamline the compliance process and reduce the amount of manual work required.

But perhaps most importantly, the customer support team at Secureframe is simply outstanding. They are incredibly responsive and helpful and always willing to go above and beyond to ensure our compliance needs are met. They are knowledgeable and friendly and provide guidance tailored to our situation and needs. I can't stress enough how much of a difference this level of support makes, particularly for those new to the compliance process or with limited experience in this area.

Overall, I would highly recommend Secureframe to any organization looking to simplify and streamline its compliance efforts while benefiting from the expertise and support of a dedicated team of professionals.
What do you dislike about the product?
I have no complaints about Secureframe. Their intuitive and user-friendly platform makes the compliance process seamless and stress-free.
What problems is the product solving and how is that benefiting you?
Secureframe solves the complex and time-consuming process of achieving compliance certifications by providing an automated solution streamlining the entire process. This has allowed us to focus on our core business operations and saved us significant time and resources. Additionally, Secureframe's continuous monitoring and risk assessment features have given us peace of mind knowing that our compliance status is always up-to-date and our sensitive data is secure.


    Zack J.

Meeting Compliance Has Never Been so Easy

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
Using for NIST Compliance, everything is packed together and shows you precisely what is needed in a checklist. Excellent if you're not super tech-savvy. Overall, very easy to use, straightforward and saves a lot of time.
What do you dislike about the product?
So far, everything has been going well; any problems, and Secureframe have a knowledgable and helpful customer support team. They are always happy to assist with any issues.
What problems is the product solving and how is that benefiting you?
Time taken and tech expertise needed by ship crew is lowered, saving time and money. This means my business can run as smoothly as possible. Also, the team seems happier too!