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good partner
What do you like best about the product?
They were responsive and helpful in our shared communication channels
What do you dislike about the product?
some of the communication felt impersonal
What problems is the product solving and how is that benefiting you?
They support and assisted us with our SOC2 complicance, and general security awareness in the company
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Secureframe makes it easy to stay automatically compliant
What do you like best about the product?
Secureframe team is amazing. They are very generous and responsive, and they make SOC2 compliance easy.
What do you dislike about the product?
Nothing. Secureframe has been a great partner for us. The prices are reasonable, and our expectations have been exceeded.
What problems is the product solving and how is that benefiting you?
SOC2 compliance. They explain it clearly and make it easy to stay automatically compliant.
Great collaboration with Secureframe
What do you like best about the product?
As an interface designer I found the Security Training helpful and nudged me to be more mindful about how I store and access my data.
What do you dislike about the product?
There were no aspects of the collaboration that I disliked.
What problems is the product solving and how is that benefiting you?
Security is essential for our business and Secureframe made sure our systems are up to the task.
Secureframe is a high-quality service that has helped streamline Cinapse's compliance process.
What do you like best about the product?
The software added a lot of value to the security processes of Cinapse. I'd wish I'd used it at other companies I've worked at.
What do you dislike about the product?
It took a while to onboard onto Secureframe and understand what Secureframe does.
What problems is the product solving and how is that benefiting you?
It's solving how companies deal with compliance.
Effectively helps reduce admin overhead
What do you like best about the product?
I like how straightforward it is to onboard new hires and ensure that they're always up-to-date on training.
What do you dislike about the product?
Unfortunately, the UI can be very confusing at times.
What problems is the product solving and how is that benefiting you?
Secureframe is solving SOC 2 compliance, which is a massive undertaking for small businesses and startups. They've been extraordinary partners in preparing us for SOC 2 compliance.
SOC2 and HIPAA Compliance turbocharged!
What do you like best about the product?
It allows me to integrate all the systems, including Cloud, End-user computing, and vendors and gives me a consolidated view of where we stand w.r.t. to our compliances. I can see real-time what tests have failed and how to fix them.
What do you dislike about the product?
Some integrations still need to be worked upon. We had advanced Microsoft products (Defender, Intune and many more), and I see limitations; not all data is pulled automatically.
What problems is the product solving and how is that benefiting you?
We are a SaaS platform and wanted to do SOC 2 Audit and get formal HIPAA compliance certification, and secureframe is allowing us to handle that in a seamless way. I can now think of getting SOC2 certified within 60 days which was not possible without a very high expertise on the subject, regulations, controls etc.
A great soc 2 compliance partner
What do you like best about the product?
Automated testing of SOC 2 controls, which saves a ton of time. There are hundreds of tests, and manually tracking and monitoring them is a nuisance and a distraction from the core business.
What do you dislike about the product?
Occasionally, there are bugs in the UI. The team is quick to respond and help with issues however.
What problems is the product solving and how is that benefiting you?
Maintaining SOC 2 compliance is a business requirement. Without an automated platform to track tests, policies, employee review/acceptance of policies, vendors, risks, etc, it would be a huge burden to achieve and maintain compliance. The platform also helps auditors audit the controls and their performance. This cuts down the time and effort for the audit.
Unable to implement
What do you like best about the product?
We were unable to implement as the integration with AWS was not working and our tickets with the team were open for months.
When we asked for support from the sales rep who overpromised our emails were ignored.
When we asked for support from the sales rep who overpromised our emails were ignored.
What do you dislike about the product?
Bad support, interfaces with AWS don't work very well, the security client is clunky.
The biggest issue is that the control is hard to understand and the AWS imports are read-only\view only there is no mitigation on the platform.
The biggest issue is that the control is hard to understand and the AWS imports are read-only\view only there is no mitigation on the platform.
What problems is the product solving and how is that benefiting you?
They are ISO and other audit management tool.
Great Platform & Extremely Helpful Team!
What do you like best about the product?
Secureframe is pretty straightforward to get up and running. It's essentially an automated "buddy" that helps bring you through all of the activities you need in order to be compliant with whatever certification you're seeking.
It saves a ton of time by generating policy templates and tight integration with all the vendors we use. You'll then get a "report" on how to fix any issues you need in order to become compliant, with clear instructions on how to fix them.
The customer success team (we worked with Brady Price) has been extremely helpful and responsive along the way.
It saves a ton of time by generating policy templates and tight integration with all the vendors we use. You'll then get a "report" on how to fix any issues you need in order to become compliant, with clear instructions on how to fix them.
The customer success team (we worked with Brady Price) has been extremely helpful and responsive along the way.
What do you dislike about the product?
I'd love if they incorporated some sort of estimated level of effort for each failing test, so we can plan accordingly for how much time is left to complete them. This would also help with prioritizing/planning.
What problems is the product solving and how is that benefiting you?
We're seeking our SOC2 (type 1 and 2) and are using Secureframe to help put us in a position to become audited. They have really handled everything end to end in order to prep us for the audit.
Great tool for SMEs to become ISO 27001 certified in no time!
What do you like best about the product?
I like best that Secureframe integrates with our most relevant systems, i.e. AWS, GCP, Github, Jira, Hibob, Google Workspace, Kolide and 1Password. This makes managing and monitoring our ISMS not just easy for me, the ISMS Manager, but for all stakeholders involved.
Secureframe has further excellent support that comprises technical issues, as they help you understand and implement the different compliance frameworks in detail, matching your organisation's needs.
Lastly, I appreciate how fast Secureframe reflects customers' UI/UX and general feedback on their platform.
Secureframe has further excellent support that comprises technical issues, as they help you understand and implement the different compliance frameworks in detail, matching your organisation's needs.
Lastly, I appreciate how fast Secureframe reflects customers' UI/UX and general feedback on their platform.
What do you dislike about the product?
As a reasonably new product, there are platform areas that are more sensitive towards bugs - which is not a problem because once reported, Secureframe immediately investigates and solves the bugs. It is also not a hindrance to certification.
Besides, as a European-based company, we wish for a complete GDPR tool to have our GDPR monitoring and management on the same platform as our ISMS.
Besides, as a European-based company, we wish for a complete GDPR tool to have our GDPR monitoring and management on the same platform as our ISMS.
What problems is the product solving and how is that benefiting you?
Becoming ISO 27001 certified and, therefore, implementing, managing, monitoring and continuously improving our Information Security Management System (ISMS).
ISMS setup and ISO certification without hiring expensive consultancies.
ISMS setup and ISO certification without hiring expensive consultancies.
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