Capable, Responsive and Budget-Conscious- perfect trifecta
What do you like best about the product?
Their capability and responsiveness, followed closely by their price-point
What do you dislike about the product?
the only thing that needs work in my view is the richness of the SIEM data available for access by the service-user. Their team does an excellent job utilizing the data being sourced from the sensors in our environment, but the ability for me (the customer) to directly query that data-set is somewhat limited.
What problems is the product solving and how is that benefiting you?
Arctic Wolf is helping bridge the gap between the capabilities and resources a company our size would normally have at our disposal, and the very real needs we have in this space, regardless of our footprint. They bring a level of focus and capability that small companies simply can't deliver for themselves at the price-point.
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