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Rocketlane

Rocketlane | 1

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External reviews

742 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    M Anand B.

Project Management and workflow

  • May 25, 2022
  • Review verified by G2

What do you like best about the product?
Logging the time we spent in an entire day and tracking the productivity.
Creating the custom workflows, Projects and notifying team members
Collaboration
Progress tracking.
What do you dislike about the product?
We used Rocketlane to create projects and tasks, It helped us a lot in tracking time we spent and progress I don't have any thing to dislike as of now
What problems is the product solving and how is that benefiting you?
time and effort estimation and execution tracking
Project management
Recommendations to others considering the product:
Best for Software industry.

    Bavithra M.

Best tool for the client onboarding

  • May 25, 2022
  • Review provided by G2

What do you like best about the product?
Rocketlane takes care of the client onboarding easily,

We can collaborate with the clients easily and customer communication tracks all in one place.

Also, which helps where we are with the project and timely delivery.
What do you dislike about the product?
I would appreciate it if Rocketlane comes up with the mobile app.
What problems is the product solving and how is that benefiting you?
In Rocketlane, We can track the projects easily and the benefit we get is on-time project delivery. Overall we can plan, measure and execute the onboarding process easily.

    Computer Software

Head of Customer Success

  • May 25, 2022
  • Review verified by G2

What do you like best about the product?
It helps keep our team organized with our implementations and helps us identify blockers sooner and proactively unblock them. It also has provided more visibility to leadership to understand performance and efficiency opportunities.
What do you dislike about the product?
I'm excited to see the new features Rocketlane releases over the coming year, that can help us understand our KPIs at a deeper level.
What problems is the product solving and how is that benefiting you?
- More internal organization of projects
- The ability to identify blockers sooner
- More visibility for leadership
- Better organization for customers

    Allison R.

Robust Project Management with Easy to Use Interface

  • May 24, 2022
  • Review verified by G2

What do you like best about the product?
Rocketlane is extremely intuitive. I was able to create several project templates and be up and running within a few hours of using it. The customer service chat is also very responsive to any questions I might have.
What do you dislike about the product?
I wish there was a timeclock-like time tracking option, where team members could "start" and "stop" time tracking within the application. This would help us get more accurate time tracking. I also wish there was more customization in customer-facing emails.
What problems is the product solving and how is that benefiting you?
Rocketlane helps us effectively manage multiple simultaneous projects, making sure that all tasks are completed and milestones met. We use it to assign tasks to various team members so that reminders are sent automatically, and each team member can see what tasks they need to work on across projects. This is a big improvement over tracking tasks via email.

    Financial Services

The impact that a good onboarding engine has on Sales/Pre-Sales

  • May 24, 2022
  • Review verified by G2

What do you like best about the product?
Before I get into what I like about this product I feel it is important to set the context of my roles which in turn will add more context to how Roketlane adds value. Having started as a Solutions consultant as part of the Pre-Sales team in 2019, Implementation & customer onboarding was part of my crucial everyday tasks. Now I am an Account executive in the Sales Org (Not your ideal target user of Onboarding and Project management tools) helping customers find the best solution. These are some of the key things I like about Roketlane from my perspective:

1. It's my source of truth for all Implementation/Onboarding related activities - Helps me keep an eye on the implementation progress of newly closed accounts. Makes it easier for me to plan the ideal check-in time with the customers to have a debrief and potentially source a case study.

2. Positive impact it has on our customers to know there is a dedicated platform used just to enable the best & fastest route to Go-live/Project completion. Giving them visibility into the onboarding status as well.

3. Steady improvement in overall implementation/project management.
What do you dislike about the product?
Since my role does not require me to explore and use all the feature sets of Roketlane I would not be the best judge on their individual feature sets. The User Interface was not very easy to get used to initially.
What problems is the product solving and how is that benefiting you?
- Easily track the status of Onboarding of Accounts on a dashboard in real-time
- No follow-ups with team members are required for status updates on the onboarding.
- Improvement in the overall implementation experience

    Nitin J.

Best software for B2B SaaS onboarding

  • May 24, 2022
  • Review verified by G2

What do you like best about the product?
RL is easy to use. The option to have a customized dashboard makes it super useful for individuals. I like the option to add Customers also which makes a collaborative approach to finish the implementation successfully.
What do you dislike about the product?
Private tasks can be improved. For me, the rest of everything is covered.
What problems is the product solving and how is that benefiting you?
Alternative to Excel and scalable and repeatable onboarding process.

    Computer Software

Rocketlane provide a robust solution twinned with great support from the team

  • May 23, 2022
  • Review verified by G2

What do you like best about the product?
The ability to integrate with SFDC as well as manage our implementation projects in a streamlined fashion. Gives us a great view of where things are at from a leadership point of view but is also a great improvement from an IC point of view on our previous tool.
The Rocketlane is extremely easy to work with, our Project manager became an integral part of our team during the rollout and the team overall has been really responsive. Our rollout was quick and smooth thanks for the amazing support from the rocketlane team.
What do you dislike about the product?
Nothing but looking forward to more features being added in particular around capacity allocation.
What problems is the product solving and how is that benefiting you?
We had a previous tool that didn't allow us to share with our customers, equally adoption from our team was low due to the difficulty in using the tool. Our team is very impressed with how easy it is to use Rocketlane as well as the new features which are enhancing our customers' experience.
Recommendations to others considering the product:
Would highly recommend as the level of service is excellent.

    Kumar R.

One Stop Shop for all your Project Management Needs

  • May 23, 2022
  • Review verified by G2

What do you like best about the product?
Seamless integration with JIRA and other project management tools.
What do you dislike about the product?
Option to put multiple private comments with different timelines. Always we need to update that in the private conversation.
What problems is the product solving and how is that benefiting you?
Track all the activities from scratch to Go-Live for a new client.
Recommendations to others considering the product:
If you are struggling to manage multiple tasks for a single project which involves multiple team, then its a worth giving a try to manage the same through Rocketlane.

    Information Technology and Services

I would recommend Rocketlane as a Project Management Software to all my colleagues.

  • May 20, 2022
  • Review verified by G2

What do you like best about the product?
The best thing or feature of Rockelane is that you can tag your clients for any particular requirement or dependencies in any task and the fact that they have full view of the stages if the Task.
What do you dislike about the product?
It does feel a bit overwhelming in the beginning but once you start using it you understand its importance and how easy it makes your day.
What problems is the product solving and how is that benefiting you?
We are using it as a Project Management Tool where we onboard clients and also use it for creating a transparent system so as the client can have complete access of different stages of the task.

    Ravi S.

Rocketlane is rocking..!!

  • May 20, 2022
  • Review verified by G2

What do you like best about the product?
- Integration with Salesforce
- Integration with Google office suites
- Clarity for inputting information
- UI is super wonderful
- Easier to collaborate among team members
What do you dislike about the product?
Nothing that I can think of. Most of the required features are in place. A quick chat feature addition would be an added advantage for in-sync communication among teams members.
What problems is the product solving and how is that benefiting you?
- Customer onboarding
- Handling customer requests and tracking the dependencies
- Overall project management for PoC schedule and managing comms among team members.

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